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Reviewed 28 June 2018

Where do I start???
We had three rooms booked, one rooms air conditioner broke down 3 times. Water pressure in shower was really poor at times.
Second room the water through the toilet, hand basin and shower turned black had to get an engineer in to come and look at it. Our swipe card didn't let us in twice. Our doors were not closed properly after the room had been cleaned so anyone could have gotten in.
Room three's swipe key didn't work, the battery was dead and had to be replaced.
We did receive a bowl of fruit, which when delivered, the door was once again not closed properly and they did give us a late checkout which was really good.
The staff was really friendly and helpful but the building needed a lot of maintenance - at least in our 3 rooms!
Would not stay there again.

  • Stayed: June 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank christineayres2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 June 2018 via mobile

The hotel is on a very good location.The staff memebers were so kind and helpful. I got a free dinner for 2 since its my second time to book in the same hotel. Maine was so helpul with us pls ask for her if you need any assiatance.

Stayed: June 2018, travelled as a couple
Thank Mohd A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 June 2018

  • Stayed: June 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 24 June 2018 via mobile

We stayed here for 11 days and it was wonderful. We would recommend to anyone. The staff are friendly and the hotel is immaculate. The pool is fantastic and one of the best I have ever been in. The reception area is so striking and fancy. The restaurant was ok and we had breakfast a few days but it is a bit expensive compared to elsewhere, same with the minimart, there is a 7-11 across the road at about half the price. Overall I would recommend to anyone and would visit again.

Stayed: June 2018, travelled as a couple
Thank Ryan_glasgow_28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 June 2018

We have stayed here again this year for nearly a month and our expectations were met on almost every area. It really is like a second home. There are more seafood themed dinners every week and a new menu with a variety of International dishes. We dined in for most meals and enjoyed lunches at the pool bar. With the Accor Le Club member discounts it was seldom worthwhile to go outside the resort. We had three sets of Aussie friends join us for 10 to 12 days during the month and they enjoyed their stays.

  • Stayed: June 2018, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank Glenn L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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