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Elister S

Great experiance

5.0 of 5 bubblesReviewed 06 Jun 2024
The hotel was neat and clean , we had a safari trip and stayed in this city hotel . Breakfast was amazing . Quite room and service was fast .
Stayed for two nights before trip and after trip . We wish to come back and stay while coming for next trip to Arusha .
Date of stay: May 2024
Room Tip: You can ask reception for local trips they have more choices with in city .
Trip type: Travelled with family
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Venus Premier Hotel, General Manager at Venus Premier Hotel, responded to this review
Responded 07 Jun 2024
Dear Guest ,

Thank you for choosing our hotel & for posting your valuable compliments for us on Trip Advisor.

We are pleased to know that you liked the hotel, Food & Service of our property. It’s always an honor to showcase our superior service standards to our guests & create higher levels of satisfaction.

We look forward to your next visit with your friends & family in our Hotel Venus Premier Arusha !

Warm Regards,

Kalyan Ram
General Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (219)
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Traveller rating
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4
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Traveller rating
115
66
27
7
4
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All reviews nice hotel indian food central location rooms are clean and spacious nice room next morning stayed here for nights safari internet serengeti
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1 - 6 of 219 reviews
Reviewed 17 December 2023

We are not fussy travellers by any means, however I would not recommend or stay at this hotel again.

The rooms are so old, no fridge the showers were terrible, the taps leaked, the cold tap didn’t work, the room we were given had no bedside tables. Rooms were humid, smelt musty. Black hair in my bed. Bedding creased and old. Fitted sheet didn’t fit the beds. Towels so rough and old need replacing. We had no spare toilet rolls in the bathroom.
No attention to detail at all.

It was old hostel standard at an expensive cost. It’s a $50 a night standard at a push.

Breakfast were also very poor. Weak watery coffee, no option for barista made coffee or decent African coffee. The food was mainly only hot Indian food & only bread and omelette as an alternative option. Confusing given we are in Africa we expected more African options and catering for other nations with hot breakfast options.
Dinner options was 95% Indian food again. Given you are stuck at night in your hotels due to safety a better variety of dinner food would be welcomed as we didn’t want to eat Indian two nights while travelling East Africa.

Hotel guests were loud shouting and moving around on upper floors keeping us awake. After complaining more than once the staff did their best to assist but it was not a pleasant stay at all. We were then woken up at 6am by people ringing our room doorbell.

The location is right amongst the local part of town so you cannot leave at night. You will be pounded on leaving your Safari jeeps or when being picked up (it’s fine but a heads up). I’d recommend staying by the clock tower as walking distance to massi market, and a great coffee shop for African food and good coffee (Coffee Culture).

Room tip: Stay close to clock tower if you want to stay in town.
Date of stay: December 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
1  Thank Natalie M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 1 November 2023

We stayed in Venus Premiere for just one night to fly out to Zanzibar next day. The hotel rooms are nice but doesnt have any good view. Even the mountain view room has partial view of mountain and then right across the street you can see house with their clothes line and clothes hung out to dry out. The street outside the hotel looked a bit busy and not safe to venture hence we didnt step out of the hotel. Overall the hotel was very empty for a weekend stay. The food was average. The are a little short staffed but the staff is very polite and hard working.

Date of stay: September 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank SwatiShial
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 13 October 2023 via mobile

Nice place to stay. Good rooms. Scenic setup

Breakfast was good and the restaurant setting was very nice.

Staff was very courteous and friendly.

Good value for money for a short stay

Location is in good

Internet was ok. Parking not an issue

Overall a great stay

Room tip: Avoid day time travel ss trsffic is heavy
Date of stay: October 2023
Trip type: Travelled with friends
Thank Zoeb_aden
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 5 July 2023 via mobile

OK but........... there is a lack of attention to detail. Not what you would expect in a tourist centre like Arusha. Rooms were fine... staff friendly but need some training. Issues mainly in F&B. Breakfast was 2nd rate to say the least. Simply getting toast made was a challenge. Dinner a muddle with menu items and drinks being unavailable. A management issue I think. Not the staff themselves.

Room tip: Dont go to breakfast too early.... if a tour is leaving you queue for everything.
Date of stay: July 2023
Trip type: Travelled solo
Thank K3116PPjohnm
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 20 March 2023 via mobile

The rooms are clean and spacious. The internet was decent and the staff was very nice.
I have stayed at the Four Points everytime i was in Arusha. This time i wanted to try something different.
I’m glad i did. This place was alot cheaper and provided what i needed. Somewhere clean and safe to lay my head until the next morning.

Date of stay: March 2023
Trip type: Travelled solo
Thank PaulAllenBillings
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Venus Premier Hotel, General Manager at Venus Premier Hotel, responded to this reviewResponded 21 March 2023

Dear Guest ,

Thank you for choosing our hotel & for posting your valuable compliments for us on Trip Advisor.

We are pleased to know that you liked the hotel, Food & Service of our property. It’s always an honor to showcase our superior service standards to our guests & create higher levels of satisfaction.

We look forward to your next visit with your friends & family in our Hotel Venus Premier Arusha !

Warm Regards,

Kalyan Ram
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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