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theHungryTraveler21

Stayed before and after Kilimanjaro

4.0 of 5 bubblesReviewed 14 Aug 2019
Place was clean and the staff was friendly.

The shower did flood the bathroom often, but the suites were very large and the beds fairly comfortable. AC worked, but wifi was very spotty.

Would recommend leaving the hotel to get food
Date of stay: August 2019
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesService
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Inspire25561287644, General Manager at Gold Crest Hotel, responded to this review
Responded 30 Oct 2019
Dear Honorable Guest,

We thank you for choosing our hotel to stay during your visit to Arusha and we are glad that you enjoyed your stay. We assure you that we will keep up the standard. Also we will make sure that the internet service improves and shower do not flood.

With warm regards,

Subbaiah S. Moopanar
General Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (56)
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12 - 17 of 56 reviews
Reviewed 29 July 2019

Though I was here for only the day and night I had a pleasant stay. The room was clean, quiet and comfortable. In addition though I did not need it the room had its own kitchen area. The food was adequate and the staff very nice, helpful. The bed was a little lumpy but not uncomfortable. All in all a comfortable stay.

Date of stay: July 2019
  • Trip type: Travelled solo
    • Location
    • Cleanliness
    • Service
2  Thank cloust
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Inspire25561287644, General Manager at Gold Crest Hotel, responded to this reviewResponded 30 October 2019

Dear Honorable Guest,

We thank you for choosing our hotel to stay during your visit to Arusha and we are glad that you enjoyed your stay. We assure you that we will keep up the standard.

We take your comments about the bed seriously and we will try and make it better.

With warm regards,

Subbaiah S. Moopanar
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 July 2019

A terrific hotel. Moderately priced, large clean rooms, quiet and secure. The kitchen is outstanding.The breakfast spread is amazing! Cannot say enough about the staff at this hotel. We needed suggestions for several days of local touring. We were given a complete itinerary within an hour. In particular, l refer all patrons to ms Shamim Ramadhani, one of the office managers. What a delightfully accommodating human being. This is the place to stay in Arusha.

Date of stay: July 2019
  • Trip type: Travelled with friends
    • Location
    • Sleep Quality
    • Service
Thank MASoupios
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Inspire25561287644, General Manager at Gold Crest Hotel, responded to this reviewResponded 30 October 2019

Dear Honorable Guest,

We thank you for choosing our hotel to stay during your visit to Arusha and we are glad that you enjoyed your stay. We assure you that we will keep up the standard.

Also, great to hear your comments about Ms. Shamim Ramadhani, Asst. Front Office Manager and we will place it in record.

With warm regards,

Subbaiah S. Moopanar
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 June 2019 via mobile

We stayed in this hotel with group of friends with whom we trekked Meru Mt. and Mt. Kilimanjaro.
Rooms are big an comfortable. Dinners and breakfasts were all very good and so was the laundry service (few confusions between rooms).
It is 15 min walk from the Masai Market.

Date of stay: June 2019
Trip type: Travelled with friends
1  Thank Ayelet_Linik
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Inspire25561287644, General Manager at Gold Crest Hotel, responded to this reviewResponded 30 October 2019

Dear Honorable Guest,

We thank you for choosing our hotel to stay during your visit to Arusha and we are glad that you enjoyed your stay. We assure you that we will keep up the standard. Also we will make sure that there is no confusion in the laundry service in future.

With warm regards,

Subbaiah S. Moopanar
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 March 2019 via mobile

I would stay here again, perfect for a quick one night stay before being picked up for safari trip. Nothing special or fancy but more then does the job.
Big menu, good breakfast and pool to chill in for a few hours.
Does need a refresh eg new sun loungers, menus, but it more then does the job.

Date of stay: February 2019
Trip type: Travelled as a couple
1  Thank ster100
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Inspire25561287644, General Manager at Gold Crest Hotel, responded to this reviewResponded 30 October 2019

Dear Honorable Guest,

We thank you for choosing our hotel to stay during your visit to Arusha and we are glad that you enjoyed your stay. We assure you that we will keep up the standard.

Also we have taken your comments very seriously and have placed new sun loungers already.



With warm regards,

Subbaiah S. Moopanar
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 October 2018 via mobile

Three colleagues and I had a business trip in Arusha and we stayed at Gold crest for 4 days. On the plus side, it’s clean affordable, well located in the heart of the city (7 minutes walk from the Masai market). Not only that, they have a nice bar and another one upstairs; the staff is very friendly and always ready to help. Most of the rooms have a bedroom+kitchenette+bathrooms and leaving room.
However their swimming pool is too small as well as the gym (not more than 5m x 5), the food of the buffet is average (expect the menu à la carte), thé wifi is not stable and specially in the bedrooms...
Really enjoyed my stay there.

Date of stay: September 2018
Trip type: Travelled on business
Thank G3870SEpatrickm
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Inspire25561287644, General Manager at Gold Crest Hotel, responded to this reviewResponded 5 January 2020

Dear Guest,

Greetings.

Glad to hear the good comments from you about our rooms and services . And we are sorry for the bad internet service. We have already rectified the internet service by adding up more strength and the guests are very happy for the stable internet service now a days.

We won't be able to do anything but we will be adding up more for the gym.

We are confident that you will be happy on your next visit.

With warm regards,
Subbaiah S. Moopanar

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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