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All reviews west tower korean airlines close to the airport shuttle bus the club lounge long flight excellent hotel new zealand dinner buffet minutes from the airport mini bar between flights en route hour flight rooms are large downtown seoul e mart
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Reviewed 25 June 2018

Unbelievably good. Really pampered and nothing too much trouble. Very quiet considering it is on the edge of the airport. Choice of restaurants and food in both wings of the hotel. The shuttle service from the hotel to the airport and vise versa is very good. The whole experience was excellent.

  • Stayed: June 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank muntrof
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 June 2018 via mobile

We stayed here while transiting through Korea. The hotel is in Incheon which is a little island close to the airport.

The hotel itself was beautiful and had everything you expect from a 5 star. Unfortunately the wait time to check in was really long and when you have just come off a 12 hour flight with your children, that is the last thing you need.

The breakfast buffet was amazing and catered for every possible need.

The area surrounding the hotel was a bit of a ghost town so if you are wanting to go shopping or experience Korea it is probably not the best location, but if you are transiting or just want some quiet luxury it is perfect.

Stayed: July 2017, travelled with family
Thank RachelAldikacti
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 June 2018

If there were other guests on our floor we didn’t see or hear them, so we had a blissfully quiet night. Spacious rooms and public spaces make for a pleasant enough stay, but decor is bland and unexciting. All mod cons and rooms all equipped with multi use powerpoints so no adapters needed. Dinner buffet acceptable with western, European and Asian cuisines available. Like the hotel, not exciting. Breakfast too had a wide range of foods to choose from. Their Bircher muesli is very good. Service attentive.
Minor niggles were non functioning lights in our room and only 2 teabags. There is a good little children’s playground.

Room Tip: The west tower is newer than the east one.
Stayed: June 2018, travelled as a couple
Thank Katieclem46
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 June 2018

great hotel every thing you need is here top class .This is great for a stop over you will sleep like a baby. nice bathrooms good amenities meals all included in your stop over package highly recommended for Australians passing through

  • Stayed: June 2018, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank dorry m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 June 2018 via mobile

Korean Airlines put us up here as we had a twenty hour layover which was fantastic. Large room with a comfy bed free bigger dinner and breakfast. Were in the West tower which was very modern and very sterile but friendly service. Dinner buffet was good particularly the sashimi. Breakfast was average but free so therefore good. Thanks Korean Airlines for the free five star night a great way to break up a long trip. Note the price of alcohol in the Hyatt is insane even when compared to other five star hotels this was just crazy.

Stayed: June 2018, travelled as a couple
Thank Jennifer P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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