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All reviews losari beach business trip very friendly service makassar city recommend this hotel pleasant stay room was clean indonesian food location masjid cleanliness taste sunset
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Reviewed 1 May 2018 via mobile

Very nice location, recommend for business trip, but this hotel pets control really bad, many small ant in the room so im change the room when im staying in this hotel but overall very nice service from the front desk.

Date of stay: May 2018
Trip type: Travelled on business
Thank vincentyonathan
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Gede P, General Manager at Ibis Makassar City Center, responded to this reviewResponded 9 May 2018

Dear vincentyonathan,

I would like to thank you for choosing our hotel as your accommodation choice during your recent visit to makassar. We are most concerned with the satisfaction of our guests and your feedback is of great value to us.

It is with much regret i read about the unfortunate circumstances of your recent stay at our hotel. The experience you described causes us deep concern. It does not represent the quality of service we strive for at our hotel. I can assure you that the necessary actions have been taken to avoid such inconvenience.

I thank you for recognize on our service especially to our front desk, this is such a reward for them that i would be proudly share this to team as our encouragement to always maintain our service quality.

I would like to end by saying that it was a pleasure to serve you at Ibis Makassar City Center and we hope to see you again soon where you can witness the improvements we have made.

Thank you
Best Regards,

I Gede Pratama
General Manager

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Reviewed 22 April 2018 via mobile

The main reason people stay in this hotel most likely because of the location. I stayed in the room with double bed, it was quite big & clean, the city view from the room was nice too. The staffs were nice. This hotel has several kind of foods for breakfast with average taste, but you can find other options just walk by foot around this hotel.

Date of stay: February 2018
Trip type: Travelled on business
Thank Kiksky
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Gede P, General Manager at Ibis Makassar City Center, responded to this reviewResponded 30 April 2018

Dear Kikikiksky,

Firstly thank you for choosing to stay with us. Great to hear that you were satisfied with our service and quality levels in all area. We truly love it, when our guests are fully satisfied, this makes us happy too.
We certainly note on your review regarding our breakfast, please rest assure that additional training will be given to the related department to maintain the consistency of our product.

We certainly look forward to welcome you back again to feel the better service in the future.

Best regards

I Gede Pratama
General Manager


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Reviewed 15 March 2018 via mobile

My room smelled like onion, I didn't know why, and ignored it. I was too tired.
And at the second night, after I came back from Bone, the room still smelled like onion. But yes, I was tired that night too. So I went to sleep and let the air con freshen the air.
This was my second stay here, I didn't face the problem at first stay couple months ago.
The breakfast still good, though you cannot expect too much. But the taste was quite right. The location is near from Losari, sadly I couldn't visit the beach due to rain.
If you're planning on short trip, I will recommend this hotel.

Date of stay: March 2018
Trip type: Travelled on business
Thank noasalf
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Fauzul A, General Manager at Ibis Makassar City Center, responded to this reviewResponded 19 March 2018

Dear Noa S,

We are happy to hear that overall you had a great stay with us, despite the room smell problem that you encounter.

Thank you for the compliment for our breakfast, really nice to hear that after few things that we have done to improve the quality of our breakfast.

I hope this will not be your last visit to our hotel, and we will be able to welcome you back in the near future. And please contact me at gm@ibis-makassar-citycenter.com prior your arrival so that I can manage to meet you during your stay.

And one more thing, please do let us know whenever you face any hassle during your stay, as we have 15 minutes guarantee policy to address our guest concern and deliver the resolution of the problem.

Thank you and kind regards,


Fauzul Adhim N.A

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Reviewed 7 February 2018 via mobile

What do u expect frm a hotel?
Me: at least nice bed to sleep
Various tv channel
Okay bfast
Strategic location
Thats what i've got frm this hotel
Yes maybe the bed is not too perfect..but its okay..i still can sleep
And maybe the bathroom is too small...but hey..with that price..is okay lah
Their coto makassar as bfast really nice
So...good job

Date of stay: January 2018
Trip type: Travelled on business
Thank List S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Fauzul A, General Manager at Ibis Makassar City Center, responded to this reviewResponded 9 February 2018

Dear List S,

Thank you very much for sharing your stay experience in our hotel recently.

There is nothing better than knowing our guest leaving the hotel in a good mood after having a pleasant stay. We are happy to know that you can have have a good sleep, entertain yourself with TV channels that we provide, having a good breakfast with delicious Coto Makassar, and enjoying our strategic location.

I hope this won't be your last trip to Makassar, and we will be very happy to welcome you back in our hotel.


Kind regards,

Fauzul Adhim N.A

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Reviewed 9 January 2018 via mobile

I stayed for 4 nights, the location was far away from The Airport but nearby Losari Beach and a lot of Restaurants and street food around. Walking distance to some interesting places like malls or Port

Date of stay: January 2018
Trip type: Travelled solo
1  Thank aks051097
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Fauzul A, General Manager at Ibis Makassar City Center, responded to this reviewResponded 12 January 2018

Dear Abdul S,

Thank you very much for taking the time to share your recent stay experience with us.

We are happy to hear that in general you had a pleasant stay with us.

Looking forward to welcome you back on your next trip to Makassar.

Kind regards,

Fauzul Adhim N.A

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