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All reviews sea view fort rotterdam traditional market swiss cafe souvenir shop nice view strategic location connecting door losari beach hotel location swimming pool walking distance rooms are clean traditional food great hotel somba opu live music
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Reviewed 31 August 2018 via mobile

This is the first time me and team stay at Swissbellhotel Makassar...we are very schock when we stay at twin room but we only received 1 card key.and the reason is there is no spare for add key..what the crazy reason as a 4 star hotel...and the worst is when ny fried get sick but i need to go down at lobby at asking the staff to making any add key,they collect me 100,000 for 1 key....is stupid...im as a hotelier very very shock with this service as a 4 star hotel..this hotel is not recommended..

Stayed: August 2018, travelled on business
Thank Vidya M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wawan S, General Manager at Swiss-Belhotel Makassar, responded to this reviewResponded 8 September 2018

Dear Vidya,

Warmest Greetings from Swiss-Belhotel Makassar...

Thank you for choosing Swiss-Belhotel Makassar as your experience stay.

We do apologize for the bad experience when your stay at our hotel.

We hope you will get back and enjoy your experience stay at Swiss-Belhotel Makassar.

Thank you very much.

Kindest Regards,

Wawan Setiawan
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 August 2018 via mobile

One of the best international franchise hotel around the world. They have best view to Makassar sea and Rotterdam. Have sapacious room and best breakfast ever. Many traditional food was served.

Minus : pool is undermaintain when im visiting the hotel.

But overall, Swiss-bell is great!

Stayed: May 2018, travelled on business
Thank Gema W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wawan S, General Manager at Swiss-Belhotel Makassar, responded to this reviewResponded 30 August 2018

Dear Gema,

Warmest Greetings from Swiss-Belhotel Makassar...

Thank you for choosing Swiss-Belhotel Makassar as your experience stay.
We are very happy to see your comment our view and breakfast.

We are sorry if when you stayed in here, our pool is under maintainance.

We hope you will get back and enjoy your experience stay at Swiss-Belhotel Makassar.

Thank you very much.

Kindest Regards,

Wawan Setiawan
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 August 2018 via mobile

Rooms are clean & fully equiped, breakfast menu extensive with friendly & proactive staff. Seaview very nice but town view limited & hot sun in the mornings. Location excellant & close to main tourist spots including Fort Rottendam. Overall very happy & will return without any reservation.

Stayed: August 2018, travelled solo
Thank Rajwant S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wawan S, General Manager at Swiss-Belhotel Makassar, responded to this reviewResponded 25 August 2018

Dear Rajwant,

Warmest Greetings from Swiss-Belhotel Makassar...

Thank you for choosing Swiss-Belhotel Makassar and share your thought on Tripadvisor.

We are happy to hear your comment our breakfast, staff and also our sea view.

Again, thank you very much we hope you will comeback at Swiss-Belhotel Makassar.

Thank you very much.

Kindest Regards,

Wawan Setiawan
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 August 2018

Room and service were excellent, and the staff were absolutely outstanding. We have never encountered such friendliness and politeness from every staff member. In particular our waiter at breakfast, Wayhu, went out of his way to introduce, and encourage us to try, all the varied Indonesian dishes. He could not have been more attentive. The pool attendant also, could not have been more helpful. We would recommend this hotel to anyone.

Brena and Brian from the UK

Room Tip: Sea view is amazing, from the 17th floor.
  • Stayed: June 2018, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank Brena M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wawan S, General Manager at Swiss-Belhotel Makassar, responded to this reviewResponded 15 August 2018

Dear Brena,

Warmest Greetings from Swiss-Belhotel Makassar...

Thank you for choosing Swiss-Belhotel Makassar and share your thought on Tripadvisor.

We are happy to hear your recommend our Hotel. Thank you very much for review our staff specially wahyu, will talk to him about your review.

Again, thank you very much we hope you will comeback at Swiss-Belhotel Makassar.

Thank you very much.

Kindest Regards,

Wawan Setiawan
General Manager

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Reviewed 3 August 2018 via mobile

In addition to the fact that the hotel is nothing fancy, from the start, you are Hardy welcome to pay and let à deposit in cash as a guarantee for what will eventually be consumed in the hotel. The staff is overall friendly but quite inefficient. The swimming pool is supposed to be open until 8:00pm in fact a little before 6:00pm... An evening with music in the hotel prevented us from sleeping more than half of the night. go your way.

Stayed: August 2018, travelled with family
Thank Winch2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wawan S, General Manager at Swiss-Belhotel Makassar, responded to this reviewResponded 7 August 2018

Dear Winch2,

Warmest Greetings from Swiss-Belhotel Makassar...

Thank you for choosing Swiss-Belhotel Makassar and share your thought on google.

We are sorry with all your experience stay at our Hotel, all your suggest will noted for management.

We hope you will comeback at Swiss-Belhotel Makassar.

Thank you very much.

Kindest Regards,

Wawan Setiawan
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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