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11 - 16 of 81 reviews
Reviewed 3 September 2017

Location wise is great as it convenient to get around and ferry terminal is just opposite the hotel ,breakfast is also good as there is a variety of choice.staff is polite and friendly and would recommend to other.

Date of stay: September 2017
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank 424ngj
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 20 June 2017 via mobile

First of all, lets just move on to the overall revie, there are still lots of things to be improved, and to make these renovation, i think closing the hotel for a while is necessary.
Lift so small, broken wallpaper along the hallway, and inside my room.
Price so expensive, i used agoda so that i could get cheap price. There are still many hotels around that is more worth this price. Hotel looks very old and huge. Quite creepy aura along the hallway, i stayed here at 5th floor.

Date of stay: June 2017
Trip type: Travelled with family
Thank Felix J
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 12 June 2017

The hotel is situated just beside harbourbay mall.

First impression of the hotel: Relatively big and spacious, yet a little run-down, old paints, with little maintenance.
There is a strong stench of smell throughout the lobby and hotel corridors. It was unpleasant though. I hope the management could at least do something about this.

There is a pool which no one would ever try to use it, be it pool cleanliness or the location. There is a gym beside which has adequate equipment, but it isn't well ventilated and mosquitoes are breeding inside the gym. This is a very bad experience.

Along the corner, there are also massage and ktv lounge area with ladies available. It was pricey unless you are willing to pay for it.

Room allocated was quite spacious. There was basic amenities like towels, toothbrush and cup. There were no fridge and safebox in our room though. For the TV channels, there were not much variety of shows to see and image quality was bad. One good point is that the WIFI connection is quite stable.

There was once our access card were denied and unable to unlock our room, we had to travel all the way back to the receptionist. This was unpleasant.

We had breakfast at the dining area. Food served were great. However, dishes were limited and there were even flies around and inside the food. Staff were friendly, polite and understand basic English which is a bonus to us.

It was quite quiet and not much people were seen around the hotel during this period.
A big hotel with big potential of becoming one of the best hotel, I hope the management would do something to improve the hygiene and overall well-being of the places as mentioned. Right now it is just slightly below expectation.

Date of stay: June 2017
  • Trip type: Travelled with friends
    • Value
    • Cleanliness
    • Service
1  Thank Adrianothemiao
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 30 January 2017 via mobile

It's only a 5 mins walk away from the Harbour Bay terminal. Harbour Bay mall is just opposite hotel. The hotel's exterior looks slightly run down however the rooms and location are great. They should have a mini fridge in the room. Kmart is just next to the hotel if you're hungry in the wee hours.

Date of stay: January 2017
Trip type: Travelled with family
Thank 619divyar
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 26 November 2016 via mobile

The room was abit old n filled with smoke! There was 2 mosquitoes in the toilet.. breakfast was not really good too!

Wouldn't stay here again as it is abit far from jetty area ..
Not a fantastic hotel ..

Date of stay: November 2016
Trip type: Travelled with family
Thank beauty2128
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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