We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Nice package tour”

Javana Volcano Tour
Ranked #13 of 67 Tours in Malang
More attraction details
Attraction details
Recommended length of visit: More than 3 hours
Reviewed 21 April 2017

I had a great tour organized by Yohanes and his company. The only thing you need to think about is to wake up in time. I was especially Lucky to have a clear view on both Bromo and Ijen Sunrise. And I like the great service of the ferry, they bring you and buy the ticket for you, they even give you advice for the local buses in Bali.
Of course you can visit Bromo and Ijen by yourself and arrange all transportation on your own. That will be much cheaper. But it takes more time and you have to find it all out by yourself.
But when you want a tour without any worry or extra costs, you should book this package. Everything is taken care of and the quality is good. Bare in mind that you will use local transport and stay in a local hotel - do not try to compare this to European standards, then you will end up being disappointed. But go for the adventure and enjoy the beautiful volcanoes!

Thank Mariska578
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JavanaTour, Pemilik at Javana Volcano Tour, responded to this reviewResponded 24 April 2017

Hello Mariska

Thank you very much for your review

See you next time...

Best Regard.
Yohanes.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a ReviewReviews (24)
Traveller rating
Traveller type
Time of year
Language
All reviews
"visit bromo"
in 2 reviews
"hostel"
in 2 reviews
"organisation"
in 2 reviews
"bali"
in 3 reviews
"adventure"
in 2 reviews
"ijen"
in 7 reviews
"volcano"
in 6 reviews
"guide"
in 5 reviews
"jeep"
in 2 reviews
Filter

4 - 8 of 24 reviews

Reviewed 12 April 2017 via mobile

We arrived in Malang around 4 in the afternoon. Had done some research about visiting the bromo volcano from there. But when in malang we received a promotion flyer. I contacted Yohannes via WhatsApp and got a quick reply about the tours they offered. His answers and help were really quick and useful! We decided to book a tour to the bromo volcano that night. At midnight we (a group of four) were picked up from two different hostels exactly on time. The ride there was long and a little adventurous given the circumstances (up the mountains, bad roads, no street lights) but ok we got some sleep.
Arriving at the first stop we switched to motorbikes which was really cool driving up the mountains again. I would say better than in a jeep. The views were incredible. Great experience!! Definitely recommend doing it.
The tour included breakfast and drop off in probolinggo where we continued our journey to banyuwangi on our own by train.

Yohannes' service was great! So were the tour guides that brought us to the mountains and vulcano.

Thank Maxime v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JavanaTour, Pemilik at Javana Volcano Tour, responded to this reviewResponded 24 April 2017

Hello Maxine

Thanks a lot for your Kind
Enjoy your next trip

Best Regard.
Yohanes.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 January 2017

Do not use this travel agent. recently (12/13/2016) Javana Volcano Tour made a written decent travel contract for us, that was: take us to Bromo, see Ljen volcano, including one night stay, and cost of two days trip, send us to Bali ferry terminal port. six person $87 per each, $53 per deposit, the man received six of us total $318.
Same day early midnight he dropped six of us at the mountains, contrary to the original intent of the contract. (If someone does not wish to climb the mountain , can sit down in his car.) Later, he refused to refund, refused to take us to the Bali ferry terminal port, sameday afternoon, directly sent us to the Probolinggo bus station. he said that train tickets sold out, bought bus tickets and ferry ticket for us, only four hours travel to Bali ferry port .
The buses without air condition and window , stop every small town, after six hours travel , we changed three buses, final bus driver threw us on the road, that was dark, raining, danger evening, we were crying at all.
There is a nice person help us at night time , find English-speaking private car driver, he sent us to the ferry terminal port.
Do not pay your money to this company , the man lie all of the time and every time .

Thank Anna L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JavanaTour, Pemilik at Javana Volcano Tour, responded to this reviewResponded 5 January 2017

Hi Anna

Thank you very2 much for your review :)
Did you put in your review i already give you free city tour in Malang (all spot around 5 hours) even I not ask you to pay anythings during city tour :) but its ok.. for first Chinese client :)
And regarding for the tour, you must understand if you doing Volcano tour in every where you must hike (short or long hike) and you already make BIG discount for my price!! Its not about how much you pay me but what are you doing with me ?!! First I want to bring you to Ferry harbour becauw you cansel the tour by your self "not me" !! But you talk with me in Bromo like I do mistake and like all Indonesian people want do bad things!! Finally i dont want to bring you to Ferry harbour but Im still pay for bus ticket for all of you and sorry dont LIE about the bus please.. Im bring you in side a bus and its executive bus! So its not correct!!
Sorry for my mistake..
Ok well thanks for your review and hope your holiday will be very great...

Thanks. Kind Regard.
YOHANES.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 December 2016

He picked us up at the trainstation and we ended up at his own house. We had to order pizza for our own, cause nothing else around. At 1:00 am we stood up and went to Bromo, which was truly amazing. After that we ended up at some bad hotel next to a highway. So much noise you couldn't sleep. But there wasn't time for that, cause 1 am we were picked up by random driver who brought us to Ijen. We lost our guide there and ended up doing the tour on our own.

Thank teun939
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JavanaTour, Owner at Javana Volcano Tour, responded to this reviewResponded 29 December 2016

Btw thank you for your review but regarding for your review we always try give the best offer to our client (check in other tour agency) we have lowest price in town! And for the hotel in Banyuwangi its normal if any hotel around banyuwangi city just next from road because its not big city!
For food in my house in malang, you never ask to get some food, if you ask my staff to get food, they will get for you (Free)
Thanks a lot.. Kind Regard.
Yohanes.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
See more reviews
Reviewed 29 December 2016 via mobile

Amazing! From the pick-up on malang AirPort to bromo and ijen!
Great people they are!
The trips are heavy but absolutely worth it!

Thank Frenkie D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JavanaTour, Owner at Javana Volcano Tour, responded to this reviewResponded 29 December 2016

Thank you very much for your Kind Enjoy you next trip....

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers who viewed Javana Volcano Tour also viewed

 

Been to Javana Volcano Tour? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing