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Reviews (1 124)
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All reviewsafternoon teaprivate poolmonkey forestcafe wayancentral ubudmain poolour honeymoonhotel restaurantrice paddiesturn down servicefantastic staynusa duabedroom villafree shuttle servicemansiongadangbali
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5 - 10 of 1 124 reviews
Reviewed 4 weeks ago

From the arrival until the very end, it was a superb experience. KajaNE Mua has transportation services to and from the airport. We were able to use only the return but taxi services to get there are easy and a little more expensive than what the hotel charges. Each morning, during breakfast, the servers assisted with asking about the programs we were about to do and offered suggestions. The room was checked at least twice. The massage was very relaxing and although one can have a better price out in the streets, I would recommend because we had a great 2 hours couple massage!

Room Tip: The sharing pool accommodation was perfect. We did not have to share with anyone, but it would have been very nice.
  • Stayed: May 2018, travelled as a couple
    • Location
    • Rooms
    • Service
Thank Herbsouza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KajaNe-Villa, Manager at KajaNe Mua, responded to this reviewResponded 4 weeks ago

Dear Herbsouza,

Warmest greeting from KAJANE MUA,
Private Villa & Mansion by a Tropical Hideaway of Central Ubud.

Thank you for your kind words and we appreciate all the praise and very pleased to know you enjoyed your time, especially the massage and our service. Happy to hear your first experience at Kajane was special and we can hope to see you back soon.
Once again thank you for giving us a perfect rating and for recommending our hotel to other travelers. Our teams are enjoyed serving your needs in all aspect. Hoping we will see you again at the same vibrant in our hotel.

Kindest Regards,
KajaNe

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 weeks ago

The hotel is in a great spot on Monkey Forest road, midway between Monkey Forest and the Ubud Palace ( about 15 minutes walk in either direction). Thare are a number of decent restaurarnts close to the hotel and there are a wide selection of shops and minimarts within a few minutes walkl. We stayed in a junior suite which offerred spacious and attractive accommodation and access to a small shared pool (as well as the main pool area). The hotel grounds and the main pool area are very pleasant and well maintained. Breakfast at the hotel offerred a wide variety of food options and the complementary afternoon tea was a very nice touch. By far the most notable feature of the hotel was the staff who were all very friendly, helpful and efficient. The hotel provides a personal assistance service which means that the staff really do focus on ensuring that all of your needs are met (Oka made sure that we were well looked after and wanted for nothing during our week long stay).
The hotel arranged our onward trip to Seminyak and arranged transport for a tour of the local area for us. We would have no hesitation in staying here again if we ever visit Ubud again.

Stayed: June 2018
Thank tim1955867
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KajaNe-Villa, Manager at KajaNe Mua, responded to this reviewResponded 4 weeks ago

Dear tim1955867,

Warmest greeting from KAJANE MUA,
Private Villa & Mansion by a Tropical Hideaway of Central Ubud.

Hi Mr. Timothy, it is surprise to meet you on this important forum and thank you very much for your kindness to share your amazing stay with us. We are delighted to having your big attention for across of our services, facilities and our buffet breakfast which was make you feel spoiled.
Your satisfaction review is our best achievement for our services that offer to you during stay at our home, our pleasure for having your long stay also having your trust to accommodate your memorable holiday with Kajane team.
For certainly, we always waiting for your next journey and together we complete your best holiday in Bali. Our kindest regards to Mrs. Christine and all of your family always in joyful and happiness.

Yours truly,
KajaNe

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 June 2018

We enjoyed our 5 nights stay and loved the convenient location on Monkey Forest Road. We appreciated the friendliness and hospitality. The room is spacious and clean. The complimentary afternoon tea in addition to breakfast is nice treat. The hotel was built on the hillside. We stayed on the third floor in the main building. The only way from the reception area to the room was through climbing up sets of stairs. It could be inconvenient when going in and out of the hotel for shopping and meals a number of times in a day.

Room Tip: Low floor, close to the dining room
Stayed: May 2018, travelled with family
Thank FYL003
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KajaNe-Villa, Manager at KajaNe Mua, responded to this reviewResponded 5 weeks ago

Dear FYL003,

Warmest greeting from KAJANE MUA,
Private Villa & Mansion by a Tropical Hideaway of Central Ubud.

We are very thankful for your kind words and thrilled we were able to make your stay with us unforgettable, as indeed it should be. Your review is extremely valuable to us and it will be a pleasure to share your positive feedback with the whole team involved in making your stay so special and memorable. We are very sorry to hearing about the inconvenience you faced with the many stairs to reach your room. We will looking for solution and be our concern. We appreciate much your willing to let us know regarding this matter and hoping this issue won’t ruin your memories about KajaNe as we are expecting for another opportunity to welcoming you at KajaNe again.

Yours truly,
KajaNe

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 June 2018

Strategically located as it is near all the shops and yet not noisy. Beautiful room and very cosy. Afternoon tea is provided and buffet breakfast with good spread of Asian and Continental food. The staff members are very friendly and attentive. Love to come back again. Thanks for the wonderful experience.

  • Stayed: May 2018, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank KahChan2015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KajaNe-Villa, Manager at KajaNe Mua, responded to this reviewResponded 8 June 2018

Dear KahChan2015,

Warmest greeting from KAJANE MUA,
Private Villa & Mansion by a Tropical Hideaway of Central Ubud.

It was pleasure to have you stay at Kajane Mua Private Villa and Mansion, Ubud. We appreciate your time to share your feedback of your recent stay with us.
Our team is delighted to read that you have rated our hotel to be a “Beautiful resort” to stay in. Our location is indeed the best as it is close to central Ubud (which nearby Ubud Palace, traditional market and Monkey forest). Most guests are very happy with the location, staff services and the facilities also the view from the hotel.
Thank you very much for your positive feedback and look forward to welcoming you back at our hotel for your second stay.

Yours Truly,
KajaNe

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 May 2018

We truly enjoyed our stay at KajaNe Mua. When we arrived we were escorted to our suite. We were explained how to enjoy all of the amenities, how to contact staff for any needs, and made sure that everything in the suite was to our satisfaction. The suite itself was very comfortable; quiet and peaceful with nothing but tropical forest and sound of waterfall. The bed was comfortable and allowed for a great night’s sleep. The bathroom was very large with both a shower and separate soaking bathtub. The breakfast options were several and the food was tasty with traditional Balinese options and American choices too. The location is ideal in the middle of Monkey Forest Road. There is easy access to everything from shopping to food and drink to local events.

Stayed: May 2018, travelled as a couple
Review collected in partnership with this hotel
Thank libra713
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KajaNe-Villa, Manager at KajaNe Mua, responded to this reviewResponded 8 June 2018

Dear libra713,

Warmest greeting from KAJANE MUA,
Private Villa & Mansion by a Tropical Hideaway of Central Ubud.

Thank you for choosing KajaNe Mua as your home during your vacation in Ubud, and thank you so much for your review and sharing your experiences to your lovely friends and family about your stay at KajaNe Mua recently. Very delighted to hear and read your comments and it is a compliment for us to know that you enjoyed your stay with us and our location, facilities and services from the entire of KajaNe Mua team was exceeded your expectation.

Thank you so much for all of your excellent feedback and recommending us to your entire friend and family and looking forward to welcome you back at KajaNe Mua soon.

Kindest Regards,
KajaNe.

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