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All reviews terrace room our honeymoon pool villa kemiri restaurant morning walk pool bar yoga classes complimentary morning koi pond sunken bath spa treatments overlooking the valley boutique hotel main pool rice fields amazing hotel breakfast menu
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Reviewed 7 November 2017

Dewa Arte the Manager, was brilliant and one of the best hotel Manager's we have had the pleasure of meeting on our travels. After a bit of a shaky start with our first room, Dewa upgraded us to a fabulous room with a view overlooking the jungle

The staff were all friendly and did their best to ensure everyone's stay was memorable.

The food was always freshly prepared and the rooms were serviced daily.
Would definitely return

Communal pool was cleaned regularly, also the pools with the suites were cleaned on a daily basis

Room Tip: The suites overlooking the jungle are a must
  • Stayed: October 2017, travelled with friends
    • Value
    • Location
    • Service
Thank alison h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 November 2017 via mobile

The Uma Ubud is just perfect, we consider ourselves well travelled and didn’t ever expect to find a faultless hotel - we will return, which is something we tend not to do. The breakfast is fabulous The bar staff impeccable The standard of food and drink is perfect. The property is immaculate The staff so friendly and helpful - I cannot rate this hotel too highly

Stayed: November 2017, travelled as a couple
Thank Janet L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 November 2017

Stopped here at midpoint of 14 day trip through Indonesia. Lovely, private room location with super views across ravine. Extremely friendly and professional service. Centrally located with easy access to town and adjoining villages for restaurants, touring, nature walks, etc. highly recommended!

Stayed: October 2017, travelled as a couple
Review collected in partnership with this hotel
Thank mkw1966
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Uma-GeneralManager, General Manager at COMO Uma Ubud, Bali, responded to this reviewResponded 7 November 2017

Dear mkw1966,

It was a great pleasure having you at COMO Uma Ubud.

Thank you for your lovely review sharing positive notes on all elements of your experiences. We are particularly pleased that our friendly and professional service was the highlight of your stay.

We look forward to welcoming you back for another wonderful time in Ubud.

With best wishes,
Gede Suteja
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 November 2017

Did a two week holiday in Bali and did 4 nights in the Uma by COMO in Ubud with my family of 5 (three kids from 7 to 11). We all loved this place.

Excellent boutique luxury hotel. Incredible rooms (we had two garden view rooms) with full European 5-star fixtures (large flat screen tv, super king bed (with mosquito net all around), together with private swimming pool, private fish pool (stocked with carp) and adjoining private bathroom that was bigger than the bed room (easily over 20 sq m) with rainfall shower, large bathtub and full power air con etc.

General pool is surprisingly long and at the top is a lovely open air bar ("raffles style"). Lovely at night and the low seats organised around a large oval bar counter was lovely.

Food menu is great - and covers burgers / pizza to full Indonesian / Bali dishes. Really good standard of cooking (one of the best burgers and mie goreing i have tasted). It is not trying to be full "fine dining" but really well liked dishes cooked and presented to high standard and fairly priced (more expensive then Ubud town but not rip off, and obviously with a young family, felt more comfortable dining in the hotel).

Breakfast buffet was also very comprehensive, and included a large menu of additional cooked breakfast items.

Incredible staff who could not do enough for you. Reception was always fully manned. I was stupid enough to arrange an Ubud day trip with my home travel agent for 4x the cost of what the concierge was able to organise same trip for.

Ubud town is walkable (20 mins) but the taxi ride is just $3 and the hotel also runs a shuttle (in Ubud, you will be offered a taxi every 10 paces so no problem getting back). Ubud town fascinating (monkey sanctuary, temples, lotus cafe, bridge restaurant, shopping etc.) and also has many other interesting dining (all completely hygienic) options.

The concierge in the hotel was excellent and organised a great private car day trip, with guide, to see volcanos (Kitamani), several temples (Gunung Kwai and Tira Empul), famous rice fields (Tegallalang) and waterfalls (Tegenungam) for about $25 per head. If we wanted to do alone, they were able to hire us a driver for the day for about $80 for 8 hours. Great service and really helps leverage what is a great location to explore the non-beach part of Bali.

Really can't criticise much about this hotel, or the location, as part of any Bali trip. Was right up there (if not the best) of the three hotels we stayed in in Bali (Laguna in Nusa Dua and Sudemala in Senggigi).

  • Stayed: October 2017, travelled with family
    • Rooms
    • Cleanliness
    • Service
5  Thank traveller4576
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Uma-GeneralManager, General Manager at COMO Uma Ubud, Bali, responded to this reviewResponded 6 November 2017

Dear A T,

It was a great pleasure to have you and family staying at COMO Uma Ubud.

We are pleased to hear you had a wonderful family time together. Uma is indeed a perfect base for you to explore Ubud with its beautiful nature and culture. Thank you for your very encouraging comments on all aspects of your experiences at Uma. We are particularly happy that you found our service was the highlight of your stay.

Thank you for staying with us and for taking your time to share a review. We look forward to welcoming you back to Uma soon.

With kind regards,
Gede Suteja
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 November 2017 via mobile

This hotel is Balinese in style & service. The rooms are extremely comfortable & well appointed. The staff are willing to do anything to make you happy. The food is excellent - we especially enjoyed the Street Food evening as well as the evening of local dancing & food. The hotel organized three tours for us with Wayan and we saw so much and he was knowledgeable & thoughtful. All in all this has been a perf3ct visit to Ubud.

Stayed: November 2017, travelled with friends
Thank Elizabeth M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Uma-GeneralManager, General Manager at COMO Uma Ubud, Bali, responded to this reviewResponded 6 November 2017

Dear Elizabeth M,

Thank you for staying with us at COMO Uma Ubud recently.

We sincerely appreciate your great comments on our accommodation, food, activities, and especially our level of service. We are glad you took the opportunity to experience our theme dinners at the Pool Bar and Kemiri Restaurant. We also always encourage our guests to explore Ubud to enjoy its beautiful nature and culture. It was great you had the opportunity to take a half day tour with our activity guide - Wayan.

We highly value your time and effort to write a review and we look forward to welcoming you back to Uma for another wonderful experience.

With kind regards,
Gede Suteja
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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