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“Super Villa”
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Excellent
26 reviews
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Overview
Villa -
3 Bedrooms, 3 Bathrooms, Sleeps 6
Sanur, Denpasar, Bali

Reviews from our community

Excellent - based on 26 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
English first
Any
English first
nickem201...
Cairns, Australia
Level 3 Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Super Villa”
Reviewed 17 February 2017 for a stay in February 2017

Loved this villa, its the 4th we have stayed at in this area and the best. Great location quiet and tucked away yet close to beach and good access to main street for walking to shops and restaurants. Beautiful pool very clean and tidy. We stayed using 1 bed only as a couple on a special rate off season, much prefer this than a hotel. Small negatives, mentioned to Tina ( villa manager ) so I am sure they will be sorted but master bed was uncomfortable and squeaky and the cleaners seamed to hang around for too long. This may not bother some people but we like our privacy in this environment and would probably say not to bother with daily service next time, especially on our last morning. Anyway as I said I am sure this is something Tina and Chris will correct in future. We will certainly be back.

Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
23 Feb 2017
Hi Nick,

Thanks for taking the time to write a review for Villa Betutu.

We have only just taken over this Villa so we do appreciate the feedback so that we can refine our guests experience.

We were aware of the mattress situation and new ones have already been ordered to replace those currently in the Villa. I'm sure you'll find these much more comfortable when next you visit!

And we have also talked to the staff about their service, and now they depart the Villa as soon as their job is done. It is always an option to have them service the Villa on a less regular basis, should it be required.

Thanks again for your feedback and welcome back to Bali Sanur Home when you next travel to Bali.

Regards,

Chris
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
brucebarr...
Perth, Australia
Level 6 Contributor
81 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
“Another "Dream" stay.”
Reviewed 24 May 2016 for a stay in May 2016

We stayed at the Dream Haven 1 again after a great stay last year. There was a group of 8 and we all loved our stay. Michelle (the owner) was once again great to deal with and so helpful. She popped in to greet us with her husband Geoff, just after we arrived. I asked if we could have a carton of Bintang in the fridge waiting for us, this was done without a problem. Transfers were included in the price. The Villa is lovely and very spacious. The team of housekeepers are so friendly and helpful, nothing was too much trouble for them. The Villa manager is a lovely man called Teja who organised everything and made sure that anything we needed was taken care of. We also got to meet his wife and mother who were so nice. The villa is situated in the grounds of the Griya Santrian and Vila Shanti and has the security of the hotel as extra peace of mind. It is close to beach and main street with restaurants and bars etc. I look forward to dealing with Michelle again in the future and cannot recommend this villa highly enough.

How easy was it to book the property? How easy was key pickup/access to the property?
Overall condition of the property Bedding & mattresses
Kitchen & utensils Bathroom cleanliness
Other facilities & amenities Service
Liked best: The whole team.
Liked least: Nothing.
Travelling group: Large Group
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
Families with young children Large groups
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
25 May 2016
Thanks Bruce for taking the time to write such a lovely review. It was a pleasure to meet you all and we are glad you all had a wonderful second stay with us. We look forward to welcoming you all again. Thanks Geoff and Michelle
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ella B
Sydney, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Location, location, location”
Reviewed 28 January 2016 for a stay in December 2015
1
person found this review helpful

We stayed as a group of 5 friends and stayed in Villa 2 also (see review for Dream Haven Villa 2)
We loved our 4 nights here and agree with all the previous reviews...we moved from Villa 2 after spending 10 nights there..moving wasn't a problem as the villas are so close and the staff moved our bags for us.
This villa is beautifully kept and in the best location...Everything was at our doorstep including the villas own sun lounges on the beach..
Just as I couldn't fault Villa 2 this one is the same. Both Villas are totally different styles but perfect in their own features...
We wouldn't hesitate to stay in either villa again. Thanks Michelle, we will be back and also recommending to our friends...

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Everything
Liked least: Nothing
Travelling group: Friends
Would you recommend this hotel to a friend?   Yes.
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PerthTrav...
Perth
Level 5 Contributor
68 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
“Amazing!!!!!”
Reviewed 25 March 2015 for a stay in March 2015

From the moment we arrived at the villa we felt completely relaxed.
Dream Haven 1 is just that a haven for relaxing and really feeling all the stress of work life melting away.
The pictures of the villa really do not do this place the justice it deserves, it is an absolute paradise.
We have been going to Sanur for more years than we can remember, and in all that time I have never come away feeling more relaxed, I even had tears in my eyes on the plane last night.
From the very first time I made an enquiry about the villa, and even whilst we were there, Michelle was wonderful in answering any enquires I had.
The housekeeping staff were great, nothing was too much trouble, and Nyoman is worth his weight in gold. The place was kept immaculate the whole time we were there, mind you we are not high maintenance messy people.
I would have loved to have booked Dream Haven for our next holiday but unfortunately they are already booked for the time we want to be there.
Michelle, it has been a pleasure dealing with you, and I hope that we will be able to book with you again.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Loved the privacy and the pool
Liked least: nothing
Travelling group: Spouse/Partner
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway People with disabilities
Older travelers Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 March 2015 for a stay in January 2015
1
person found this review helpful

How easy was it to book the property? How easy was key pickup/access to the property?
Overall condition of the property Bedding & mattresses
Kitchen & utensils Bathroom cleanliness
Other facilities & amenities Service
Travelling group: Young Children
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
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2 guests
Adults2
Children0
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