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Samabe Bali Suites & Villas
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Reviews (761)
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43 - 48 of 761 reviews
Reviewed 9 January 2018 via mobile

Good place but expensive for what you get. We paid high end price but all in all the resort didn’t deliver quality for the high price. Staff very good though. Quality of drinks (alcohol) is very low, at least the drinks included in the all inclusive package. We stayed in a 2 bedroom penthouse pool villa an the view were fantastic. Bathroom amenities of low quality. Food quality is good. Steps to the beach is good exercise, 171 steps to be exact. This could be really good if they upgrade drinks, gardening and bathroom amenities to a higher level.

Stayed: December 2017, travelled with family
1  Thank segra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ralf L, General Manager at Samabe Bali Suites & Villas, responded to this reviewResponded 19 February 2018

Dear Segra,

Greetings from Samabe Bali Suite & Villas

Thank you very much for your valuable and constructive feedback.

We do apologize for the mistreat you mentioned that we did not deliver quality for the high price that you have paid. We take your feedback as our improvement for the next future. However, we are glad to see that your overall experience with our hard working team, stunning room and delightful dishes were positive.

We do hope that you will come to return someday soon and we wish you all the best until then.

Best Regards,
Ralf Luthe
General Manager
Samabe Bali Suites & Villas

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 January 2018 via mobile

Samabe gave my wife and I the most amazing honeymoon! It’s hard to not feel like you’re in heaven when the staff, the grounds, and the rooms are immaculate! If you want a dream vacation in Bali, book this place ASAP.

Samabe Staff Shoutouts!

DWI- Aka Mr. President- Butler

Took the time to get to know us and talked with us every time we saw him. He’s a delightful young man with big dreams and I️ hope he reaches them one day!

DEDY- driver/tour guide

Uluwatu tour and Devdan show. DEDY was an excellent tour guide for Uluwatu. He taught us about the historical importance of the Uluwatu Temple, the cultural importance, and got us there safely and comfortably.

RYANO- front desk

Always helpful and accommodating. Speedy check in and made sure our stay was perfect from Check in to check out!

Cynthia from the front desk was amazing with communicating via email prior to our trip. She always promptly responded to my questions and concerns.

Every staff member was courteous, polite, and genuinely smiled. They made us feel like a King and Queen so much so that we had to get used to the level of individual service. We aren’t used to being waited on like this.

We loved the food options at Samabe but understood why some reviews didn’t like the variety. It worked for us! I think i ordered the summer rolls at every meal they were that good. We also took the cooking class and learned how to make nasi goreng. I’ve made it at home a few times for family and friends. They can’t stop raving about how delicious it is!

Thanks again for the memories and we hope to visit again in the future!

The Bosco’s

Stayed: November 2017, travelled as a couple
Thank abosco01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ralf L, General Manager at Samabe Bali Suites & Villas, responded to this reviewResponded 8 January 2018

Dear abosco01,

Greetings from Samabe Bali Suites & Villas.

Thank you for your wonderful review of Samabe Bali Suites & Villas and shared it to other travelers on TripAdvisor.

We are ecstatic to know that Samabe Bali Suites & Villas was selected to become your honeymoon destination. It is wonderful to hear that the luxurious accommodations, service and facility provided unprecedented memories on your stay. Your heartfelt reviews towards some of our staffs have been conveyed to them directly and it gave much appreciation to them in order to keep up the great work.

Again, thank you greatly and we cannot wait to welcome you back for another special occasion of yours and create another memorable stay in the future.

Best Regards,
Ralf Luthe
General Manager
Samabe Bali Suites & Villas

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 January 2018 via mobile

This was planned months in advance and since the word go everything has been looked after with full attention and care. Robert made sure everything was perfect for my proposal and it 100% was. Thanks again

Stayed: January 2018, travelled as a couple
Thank JayPeters04
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ralf L, General Manager at Samabe Bali Suites & Villas, responded to this reviewResponded 8 January 2018

Dear JayPeters04,

Greetings from Samabe Bali Suites & Villas.

We really appreciate that you are willing to share your genuine feedback on TripAdvisor.

Thank you for trusting Samabe Bali Suites & Villas to be a place for one of your notable moments in your life. Robert and other team have worked hard to ensure that all guest’ preference is fulfilled and we could provide comfort and luxury to all our guests. Moreover, I am glad to know that the extra miles that have been made by Robert and other team can achieve your expectation.

I will absolutely make sure to share your recognition of your kinds words and we are look forward to welcoming you back to Samabe Bali Suites & Villas soon

Best Regards,
Ralf Luthe
General Manager
Samabe Bali Suites & Villas

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 January 2018 via mobile

This hotel was absolutely amazing and a great value. Our family of 5 stayed in a two bedroom oceanfront penthouse suite with a private pool. The suite was large, clean and beautifully appointed. The butler service was top-notch and better than any butler service we have had in any exclusive hotel or cruise ship in the world. We were given a local cell phone to call our butler at any time for any need. Our butler got to know us and quickly began to anticipate our needs. We purchased the luxury all-inclusive package so we got unlimited 24-hour food and non-alcoholic beverages and one resort “benefit” (for example, a 60-minute massage, a sunset temple tour, a SeaWalking adventure experience, a Balinese dance show, etc) per person per night. So for 10 nights, we could have had 50 massages! We also had unlimited laundry service which was excellent and always turned around in less than 24-hours. The staff in the laundry department even checked the pockets in our clothes before washing and always returned whatever they found (money, headphones, etc). The food at the resort was exquisite and always fresh. The staff is extremely polite and perfectly trained to take care of the guests every need. We highly recommend this beautiful and very well managed resort.

Stayed: December 2017, travelled with family
5  Thank JackiefromLA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ralf L, General Manager at Samabe Bali Suites & Villas, responded to this reviewResponded 9 January 2018

Dear JackiefromLA

Greetings from Samabe Bali Suites & Villas.

What an honor to receive your most gracious detailed review on TripAdvisor and discovering that you have enjoyed your time in a splendid Samabe Bali Suites & Villas to the fullest.

We strive to provide one of a kind resort experience to all our guests and are very thrilled that we succeeded in just that. It is wonderful knowing that you enjoyed so many facets of your stay. Including your Two-Bedroom Penthouse, butler service, as well as the famous All-Inclusive Package.

Your comment is truly highly valued as it allows us to get a high recognition from guest and also become an opportunity to thoroughly evaluate service and facility. We are elated that Samabe Bali Suites & Villas has become one of your resorts of choice when you visit Bali and I eagerly anticipate you and your family’s return in the near future.

Best Regards,
Ralf Luthe
General Manager
Samabe Bali Suites & Villas

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 December 2017 via mobile

Its a wonderful stay at Samabe Villas. From the moment I booked online, the reservation manager, Putu Sri Cynthia (Ms.) has been sending me text via whatsapp to assure all is good. As its my honeymoon, I asked for some surprises which are also incoporated during the stay.

Some parts of the Villa is a little dated, but once again, the prompt and wonderful service saved it all. Example, I mentioned some hangers are old, within 15 minutes, BRAND new ones are given.

All the butlers and service crew are world class i terms of solving problems and making sure the stay is as smooth as possible. Room is extremely clean by my high standards and massage from the spa is top notch.

Stayed: December 2017, travelled as a couple
1  Thank Mp M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ralf L, General Manager at Samabe Bali Suites & Villas, responded to this reviewResponded 9 January 2018

Dear Mp M,

Greetings from Samabe Bali Suites & Villas.

Thank you so much for your glowing review and please know all of us at Samabe Bali Suites & Villas are immensely grateful that you chose us to be luxuriate during your honeymoon in Bali.

As you might perfectly captured, Samabe Bali Suites & Villas is not simply a luxurious resort with elegant accommodation while facing through the Indian Ocean, but even more it is the passion, dedication and commitment which can be seen from service provided by the team. We really take great pride and joy in serving our guests.

Again, thank you for highlight a good value of ours, we are incredibly fortunate to have you as our guests and hope you will make another visit and we are really looking forward to becoming your “home away from home”

Best Regards,
Ralf Luthe
General Manager
Samabe Bali Suites & Villas

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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