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“Awesome ”
Review of Melia Bali

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Melia Bali
Ranked #14 of 54 Hotels in Nusa Dua
Certificate of Excellence
Reviewed 4 weeks ago via mobile

From the moment we arrived we were treated like vip's . The place is Beautiful and the smells and sounds are amazing . The staff welcomed us and nothing was to much trouble . The room was excellent very clean , toiletries replaced daily and mini bar to , although next time I will research different rooms as it would of helped to have a curtain to separate the room when I was trying to settle the children . The pools were amazing to and very clean in fact the whole place was spotless . The range of restaurants were excellent and very accommodating my favourite was the beach front restaurant run by Dewa who was fantastic and really new his stuff when dealing with my allergies he was always on hand to help during the day to , if I had problems getting lunch next to the pool I can't thank him enough his such a profesional and organised person and is a credit to the hotel ! We used all but one of the restaurants and they were all very good for my self my husband and the children and the entertainment in the lotus was amazing as was the live music around the hotel . The children enjoyed the water sports and kids club very much and learnt to do lots . The beach is lovely and clean but has one draw back of people selling things which made people
Locate back to the pool but that's not the hotels fault . Also the spa was amazing very professional and clean and relaxing and the best massage iv ever had . All staff were amazing always smiling and helping us out the manager in the breakfast area was brilliant at sorting out food for me , the girls all looked immaculate and were so friendly even the maintenance and house keeping staff were happy and clean and just fantastic . Dedy at the tapas bar is amazing and should do a cocktail night as he is a Marvel to watch creating his cocktails for people and he did us the most amazing cocktail iv ever tasted ! I recommend this hotel to everyone and if you have food allergies don't worry they do everything thing they can especially Dewa at the beach who went the extra mile ! I could go on and on about gardens inside areas it's all amazing you need to go to experience the true Beauty of this Paradise !

Stayed: January 2018, travelled with family
1  Thank sammy186225
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
qualitymanager2017, Manager at Melia Bali, responded to this reviewResponded 4 weeks ago

Dear sammy186225,

Sunny greetings from Melia Bali!

Thank you very much for choosing Melia Bali as your staying destination in Bali and for sharing your great experience with other travelers on TripAdvisor. Your detailed review will help to those who plan their trip to this beautiful island to know us better and to make a right choice when choosing accommodation.

We were glad to know that you enjoyed your family holiday in Melia Bali and that you loved hotel's facilities and service. We especially appreciate your compliments to our staff, as it is due to their effort and dedication that we are able to accomplish our goal - the total satisfaction of our guests. You may rest assured that your commendation were forwarded to the various Departments and your warm words will keep Dewa and Dedy motivated in their daily efforts to create unique experiences for our guests.

Once again, thank you very much for your amazing review and we are looking forward to welcoming you and your family back in the nearest future! Please do not hesitate contact us if you need any assistance for your future booking, so we can make sure to meet all your preferences.

Sincerely,
Yelyzaveta K.

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Reviewed 5 weeks ago via mobile

Our second visit (first being 2017), simply wonderful. From check in to check out, personal and wonderful service by the Level Staff. The ladies in the Serento Restaurant took breakfast to a whole new level...sad to return to my weetbix in Oz. The staff at the Level pool were attentive without being obtrusive. A trip and experience to add to our wonderful memories of Bali which started in 1991. We would find it hard not to return to Melia for our next stay.

Stayed: January 2018, travelled as a couple
1  Thank rcloos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
qualitymanager2017, Quality Control at Melia Bali, responded to this reviewResponded 4 weeks ago

Dear rcloos,

Sunny Greetings from the Tropical Paradise!

First of all, thank you very much for your loyalty and for coming to stay with us again. It is always a great pleasure to have you here.

We appreciate you taking time to share your most recent experience with us and we were thrilled to know that you have enjoyed our THE LEVEL service and facilities and that you like our friendly staff. The feedbacks like yours encourage us to work even harder creating unique memorable experiences for our guests.

We remain at your full disposal and we are looking forward to welcoming you back to your second home! Please do not hesitate to contact us for any assistance with your future bookings.

Best regards,
Ara J.

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Reviewed 5 weeks ago via mobile

This has to be the most relaxing holiday we’ve ever had with our little children (5 and 4). All we did was relax and play in the pool, eat delicious food and sleep in comfy beds. The Melia Bali exceeded our expectations far and beyond.

The Food: after falling sick during previous visits to Bali I was cautious at first but the was no need. I ate everything on offer (which was throughout the whole stay excellent, delicious and super fresh) and had not one single problem. There are 5 different restaurants plus the pool bar. While parts of the menu are repeated throughout, the dishes look and taste different in all the restaurants. Best is possibly Sorrento, the Spanish restaurant, followed by Sateria and El Patio.
The prices are comparable with Australian prices, however, it didn’t bother us as we had booked all-inclusive. Otherwise we would have easily spent about AU$300-400/day!

The Hotel and Rooms: the hotel was build in the 80s and was renovated in the late 90s. I think they’ve started a second round of renovations. Our room was okay. It didn’t look too tired and was very clean. The bathrooms could do with an upgrade though. The shower in the bathtub is so low than someone taller than 1.8m with have to tuck in their head in order to shower standing up. We loved that our rooms were done no matter what time we left the room and the beds were quite comfortable. Lots of people complained about a musty smell but we didn’t experience that.
The family room doesn’t provide much privacy but that was okay with our small children. Might be a bit trickier with twen or teenager children. Maybe interconnecting rooms are better in that case.
The hotel and its grounds are great. Spacious, Balinese influences, elegant and very green. The pool is not massive and not very deep but again for us with little children it was ideal. The beach is nice and clean during high tide.
There is so much staff and everyone is incredibly friendly.

Kids Club & Entertainment: again, the quality and huge offer amazed us. Free adult fruit carving, cooking, (pool) excercise lessons and so much more. Huge offer for the kids as well from 9am-9pm, however, we saw more small than teenage children there. The carers were absolutely lovely and knew our children’s names after only one visit. There are regular open air family movie nights and marshmallow roasting at the beach every night.

To be honest, there are too many great things to mention, I could go on for hours. We’ll definitively be back.

Top for parents with teenagers: if your kids are getting bored, Club Med is a 10min walk away with offers archery, trapeze and many more activities for older children and you can book them in for about AU$42/day. On the other side of the hotel is a tiny water park with 3 slides and a wave machine where they can try surfing. It’s a bit tired but only AU$7-12/day. Plus the hotel offers free canoes, Kajaks and paddle boards. You can also book more exciting activities but there’s obviously a surcharge.

Stayed: January 2018, travelled with family
4  Thank NB-ADL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
qualitymanager2017, Quality Control at Melia Bali, responded to this reviewResponded 4 weeks ago

Dear NB-ADL,

Sunny greetings from Melia Bali!

Thank you very much for choosing Melia Bali as your staying destination in Bali and for sharing your great experience with other travelers on TripAdvisor. Your detailed review will help to those who plan their trip to this beautiful island to know us better and to make a right choice when choosing accommodation.

We were glad to know that you enjoyed your family holiday in Melia Bali and that you loved hotel's facilities and service. We especially appreciate your compliments to our staff, as it is due to their effort and dedication that we are able to accomplish our goal - the total satisfaction of our guests. You may rest assured that your commendation were forwarded to the various Departments and your warm words will us motivated in our daily efforts to create unique experiences for our guests.

Once again, thank you very much for your amazing review and we are looking forward to welcoming you and your family back in the nearest future! Please do not hesitate contact us if you need any assistance for your future booking.

Sincerely,
Ara J.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 weeks ago

unbelievable resort, really A-grade quality and service with everything.

POSITIVES:
- close location to bali collections shopping area, only a 5 minute walk max. Close to many eateries, shopping centers and mini marts which is very convenient
- Rooms are impeccable, very clean and a lot of space. We had the family rooms (double story), which were amazing.
Many amazing activities such as futsal game, beach volley ball, Pilates, yoga, stretching, bali dancing, fruit carving and many more activities through out the day. They have a big timetable up around the pool area
- Pool area is quite nice, with a large pool which branches off and a lot of deck shares and seating ensuring that most people get a seat by the pool
- Food at the bar and restaurant around the pool was amazing (fairly priced at around 130,000-190,000 rupiah per main meal and 40,000 rupiah for juices (little more expensive for beers).
- Service was outstanding, the staff were very friendly and helped at any chance they could
- Breakfast had a very large variety, was impossible to try everything as there was so much food. Including cooked breakfast, noodles, egg dishes, egg station, soup station, toast station, shaved meet station, cold meats, soups, cereal, yogurts, deserts, fruit etc.
- the gym was outstanding, was like walking into a gym you pay for in Australia. Almost every machines and weights that you could think of and all brand new. Gym open good hours too from 8am till 10pm which was great. Free water bottles and towels given as well, awesome service.


NEGATIVE:
- showers too low, you have to duck when showering. Im only 5ft7, and i really struggled getting under the shower head. Water pressure is atrocious as well.
- pool table is a great idea to have around the bar, however hiding pool sticks and consistently leaving the broken snapped pool cues was not good. Staff hid the new pool cues and denied that they had any more, but eventually gave in to our many requests.
- the family room however did need an upgrade with new beds, as the beds that we slept on were very uncomfortable, you could feel the springs in your back, as the mattress was hold and had lost its firmness. Quite disappointing when you struggle to sleep

  • Stayed: January 2018, travelled with family
    • Value
    • Sleep Quality
    • Service
3  Thank ozzy_jay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
qualitymanager2017, Quality Control at Melia Bali, responded to this reviewResponded 4 weeks ago

Dear ozzy_jay,

Sunny Greetings from the Island of Gods.

First of all, thank you for staying with us, it was a great pleasure to have you here and also for taking time to share your feedbacks with other travelers on TripAdvisor.

It is truly a pleasure for us to learn that you enjoyed your stay with us and you enjoyed our various Entertainment program and extensive breakfast. On the other hands, we regret to learn that we could not impress you with some of our facilities and we extend our deepest apologies for any inconvenience you may have experienced.

You may rest assured that your comments have been forwarded to the various Departments of the Hotel. We appreciate your compliments to our staff, as it is due to their effort and dedication that we are able to accomplish our goal - the total satisfaction of our guests.

Please, consider Melia Bali to be your home away from home and all of us as you Balinese family that is looking forward to your next visits.

Sincerely,
Ara J.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 weeks ago

We absolutely loved everything about Melia Bali! This trip was our first time to Bali and we fell in love with both the people and culture. The staff at Melia really took the time to get to know us and remembered our names, room number, and drink/food preferences after only a couple days. It really made us feel at home. We got both the Level package, and the all-inclusive package which turned out to be a great idea! The Level is very worth it, if you don't have kids (some of the private Level places are kid free) and all-inclusive covered pretty much everything on every menu! If you're looking for a quiet place to relax with exceptional staff and facilities, Melia is the place for you!

Room Tip: Try out all the pillows on the pillow menu!
See more room tips
  • Stayed: January 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Meliá Hotels International
1  Thank Ashley C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
qualitymanager2017, Quality Control at Melia Bali, responded to this reviewResponded 4 weeks ago

Dear Ashley C,

Tropical Greetings from beautiful Island of Gods!

Thank you for choosing Melia Bali and taking your valuable time to share your great experience with other travelers on TripAdvisor.

It was a pleasure for us to learn that you have enjoyed our exclusive THE LEVEL facilities and service from the top professionals. Choosing THE LEVEL not only guarantee exceptional personal service but also gives an opportunity to enjoy extra benefits such as complimentary cocktails, tea time with canopy from our executive chef, separate pool and beach area, 10% discount in our YHI spa center, Illy coffee machine in the room and many more.

You may rest assured that your kind compliment for THE LEVEL team has personally forwarded to THE LEVEL team for their outstanding performance.

Please consider Melia Bali to be your home away from home. We are looking forward to welcoming you back in the future. Please, do not hesitate to contact us for any assistance with your future booking in Melia Hotels all around the world.

Sincerely,
Ara J.

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Additional Information about Melia Bali

Address: Kawasan Wisata ITDC Lot 1 | PO Box 88, Nusa Dua 80363, Indonesia
Phone Number:
Region: Indonesia > Bali > Nusa Dua Peninsula > Nusa Dua
Amenities:
Bar / Lounge Beach Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#7 Top resorts Hotel in Nusa Dua
#10 Business Hotel in Nusa Dua
#13 On the Beach Hotel in Nusa Dua
#13 Spa Hotel in Nusa Dua
#14 Luxury Hotel in Nusa Dua
#14 Family Hotel in Nusa Dua
#19 Romantic Hotel in Nusa Dua
Price Range: R 1 177 - R 2 821 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Melia Bali 5*
Number of rooms: 494
Official Description (provided by the hotel):
Situated on the shores of Nusa Dua - Bali’s prestigious resort enclave – this beachfront property is a unique sanctuary of exotic beauty and comfort with only 15 minutes away from Bali’s Airport, its proximity makes it the perfect hideaway for those seeking a dream vacation. Be charmed by the unique nature of Meliá Bali’s contemporary tropical architecture and spacious gardens expressing the essence of Bali. Its enormous lagoon swimming pool winds throughout the hotel grounds, providing guests with a place to relax and refresh. Perfectly located, within walking distance to Bali Collection, the main shopping centre to food and entertainment malls as well as the International Nusa Dua Convention Center. The ITDC (International Tourism Development Corporation) area is recognized for its luxury and safety. ... more   less 
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Also Known As:
Melia Bali Indonesia Hotel Nusa Dua
Melia Nusa Dua
Melia Bali Hotel

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