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“OUTSTANDING SERVICE WITH A SMILE”

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Nusa Dua Beach Hotel & Spa
Ranked #17 of 54 Hotels in Nusa Dua
Certificate of Excellence
Reviewed 5 weeks ago

I have been coming to this resort for over 20 years and I still love it. Always stay at the Palace Club which is outstanding. The staff are probably the best service I have had in any resort in Bali. (Supadmi and Anna), are brilliant but all of the staff at the club are great. Yes, she is showing wear and tear which I believe they are starting to address, but the staff and service is what draws me back. Only reason for not giving 5 stars was, that there was no "bacon", trivial as it seems, for most of the year I live on cereal and fruit for breakfast but on holidays I want and need my bacon and eggs. (sorry beef bacon is not a good substitute). Unfortunately this goes for all pork products so their is no salami, ham for pizza etc. I really hope this will be rectified. Overall loved our stay.

Room Tip: Palace Club always best value
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  • Stayed: October 2017, travelled as a couple
    • Location
    • Rooms
    • Service
2  Thank lisa d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jamal H, General Manager at Nusa Dua Beach Hotel & Spa, responded to this reviewResponded 4 weeks ago

Dear lisa d,

Thank you for the gracious feedback regarding your recent stay here.

We truly appreciate your comments and are happy to read that you were overall satisfied with the Resort, the facilities and the services provided. We have made a conscious decision not to serve pork or pork items in the Resort. However there are many restaurants that do within walking distance from the Resort.

Once again "Thank You".

Looking forward to welcome you back.

With best regards,

Jamal Hussain, General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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26 - 30 of 5 469 reviews

Reviewed 14 October 2017 via mobile

We went to a family wedding here and it was absolutely spectacular. The service was wonderful. The scenery was spectacular. The food delicious and sumptuous. The band was fabulous too. What a fabulous night... straight out of a Hollywood movie set! Wow!

Stayed: October 2017, travelled with family
Thank Katie W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jamal H, General Manager at Nusa Dua Beach Hotel & Spa, responded to this reviewResponded 15 October 2017

Dear Katie W,

Thank you for the gracious feedback regarding your recent stay here.

We truly appreciate your comments and are happy to read that you were overall satisfied with the Resort, the facilities and the services provided.

Once again "Thank You".

Looking forward to welcome you back.

With best regards,

Jamal Hussain, General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 October 2017 via mobile

Awesome food, friendly personnel and great service. Dream holiday destination. Please avoid changing money in the small money changer businesses strewn all over Bali. They have unbelievably good exchange rates to lure you in, but will try to rip you off and get very aggressive if you notice. Go to the bigger ones or just withdraw money from the ATM.

Stayed: June 2017, travelled as a couple
1  Thank sonyinzo711
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jamal H, General Manager at Nusa Dua Beach Hotel & Spa, responded to this reviewResponded 15 October 2017

Dear sonyinzo711,

Thank you for the gracious feedback regarding your recent stay here.

We truly appreciate your comments and are happy to read that you were overall satisfied with the Resort, the facilities and the services provided.

Once again "Thank You".

Looking forward to welcome you back.

With best regards,

Jamal Hussain, General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 October 2017

Nusa Dua is always been my favorite area when i come to Bali. This hotel is located in the best location of Bali named BTDC. Sometimes i go for jogging during my holiday here. No traffic to the hotel, there is also my favorite places around the hotel, very convenient. The hotel itself is very authentically Bali. You can really feel the Balinese ambiance but not spooky. As i said, it's oldies but goodies. The hotel really maintain their facilities, it's clean and nice. I love the pool and whirlpool at the spa area, it's quite and relaxing. But if you bring your family, the main or lagoon pool is the best. The beach is also nice and clean, you can buy ice cream there. And my favorite restaurant is Tamarind, you can enjoy the delicious foods with the best view of the beach. If you stay in palace club room, you will have breakfast at the club lounge which has unbelievably nice view with pool, temple, ducks, and nice and green garden. And the most important thing, the service was best, staffs are friendly and helpful. I feel welcomed every time i stay there. One more thing, I don't have to struggle with the traffic to the airport when i leave since there's is a toll road that really can save time.

Room Tip: Palace club room and Lagoon suite room
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  • Stayed: July 2017, travelled on business
    • Value
    • Location
    • Service
1  Thank melindawisetyo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jamal H, General Manager at Nusa Dua Beach Hotel & Spa, responded to this reviewResponded 10 October 2017

Dear Melindawisetyo,

Thank you for the gracious feedback regarding your recent stay here.

We truly appreciate your comments and are happy to read that you were overall satisfied with the Resort, the facilities and the services provided.

Once again "Thank You".

Looking forward to welcome you back.

With best regards,

Jamal Hussain, General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 October 2017

Stayed here for a night on 29th September. The room was excellent and the bed simple divine. Although not much of a view of the ocean, the landscaped gardens were very well maintained. The Pool is nice and easy access to the Beach.
Staff were all very good. Had 2 meals at the Asian restaurant. Food was awesome, service excellent and the environment splendid. Breakfast was also nice though the actual venue for the meal is under reservation. However the current location suits the place well. Good variety of items thought replenishment could be a little faster.
Overall, good property and will stay there again.

  • Stayed: September 2017, travelled solo
    • Value
    • Cleanliness
    • Service
Thank DTRM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jamal H, General Manager at Nusa Dua Beach Hotel & Spa, responded to this reviewResponded 8 October 2017

Dear DTRM,

Thank you for the gracious feedback regarding your recent stay here.

We truly appreciate your comments and are happy to read that you were overall satisfied with the Resort, the facilities and the services provided.

Once again "Thank You".

Looking forward to welcome you back.

With best regards,

Jamal Hussain, General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Nusa Dua Beach Hotel & Spa

Address: | Kawasan Pariwisata Lot North 4, Nusa Dua 80363, Indonesia
Phone Number:
Region: Indonesia > Bali > Nusa Dua Peninsula > Nusa Dua
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Business Hotel in Nusa Dua
#8 Top resorts Hotel in Nusa Dua
#10 Family Hotel in Nusa Dua
#11 Romantic Hotel in Nusa Dua
#15 On the Beach Hotel in Nusa Dua
#15 Spa Hotel in Nusa Dua
#16 Luxury Hotel in Nusa Dua
Price Range: R1 765 - R3 614 (Based on Average Rates for a Standard Room)
Hotel Class:4,5 star — Nusa Dua Beach Hotel & Spa 4.5*
Number of rooms: 382
Official Description (provided by the hotel):
Nusa Dua Beach Hotel & Spa is located on Bali’s southern peninsula, just 15 minutes from Ngurah Rai International Airport via the Bali Mandara toll road. The hotel has welcomed kings and queens, presidents and other dignitaries over the years. Each guestroom is decorated with authentic Balinese furnishing and offers stunning views of manicured tropical gardens or vistas of the ocean from the terrace or balcony. The 5-star Nusa Dua Beach Hotel & Spa, Bali features 3 outdoor pools and direct beach access. The resort resembles a Balinese palace with complete Spa facilities, 5 Restaurants and 4 Bars, meeting rooms and an outdoor theatre. Wi-Fi is available throughout the hotel. ... more   less 
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Also Known As:
Nusa Dua Beach Hotel And Spa
Nusa Dua Beach Hotel Nusa Dua
Nusa Dua Beach Resort

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