From enquiry, booking, to end of holiday, the service was exemplary. Description of the facilities & apartment was accurate & surpassed our expectations. The staff were very helpful & nothing was too much trouble. The whole stay was a delight & we definitely plan to re-book....we feel it was excellent value for money. Although we went as a mature couple, we feel that it would be an ideal family destination.
Everything you could possible need, the owner Dewi was fantastic to deal with and can highly recommend. Would come back!
My family of 6 including a toddler loved this apartment and resort. It is a lot bigger than I expected and had everything we needed. Good value for money as travelling with a family can be very expensive. Would definitely stay here again. Toddler friendly meant we could relax!
Such a lovely apartment in a great location, with views overlooking the beautiful pool.
The beds are huge and comfy and a great balcony to relax on.
Dewi was great to communicate with and there was a friendly fellow at the airport to collect us for our transfer.
The kitchen is simple, fine for breakfast & lunches but a struggle for making dinners.
The Novotel ammenities were very good too, good for families.
Really enjoyed staying in this apartment at the novotel nusa dua. This is the second time we have stayed in this resort, but not this particular apartment. Dewi was excellent and arranged pram/highchair, portacot at no extra cost for our almost 2 year old which was very helpful. The apartment was in a excellent location in the resort looking directly over the pool. We will be back, thanks