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Reviews (6 316)
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Reviewed 2 weeks ago via mobile

1 night stay with 2 toddlers.

room is big enough and they have sofa bed that enough for 1 more adult. thematic hotel (rock theme).

+ very large and various swimming pool (they have sand pool, kids pool, lagoon pool)
+ big room size if you bring kids
+ bath tub in every room
+ friendly staff
+ easy check in
+ free photo and free other sfuff
+ lots of activities

- just need a little maintenance in the bathroom
- need a little more flavour in breakfast

will come back here again after the renovation done!

Stayed: May 2018, travelled with family
Thank Dellalatif
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManagerHRHB, Manager at Hard Rock Hotel Bali, responded to this reviewResponded 1 week ago

Dear Dellalatif,

Thank you so much for choosing to stay with the Hard Rock Hotel Bali and for being our rock star. My team will be very happy to hear the good news.

Thank you for your kind feedback for the same. We will be launching new menus soon to the wide array of breakfast selections.
We will be completing our new room renovation very soon and i urge you to check them out for your next trip. The vibe will surely be enhanced.

Please stay in touch with us and let us know if we can help in anyway for your holiday.

We shall look forward to rocking with you again.

Best
Andrew Hastie
Executive Asst Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 weeks ago

the pool area is a WOW with the children.
the rooms are ok .the location is superb in KUTA.
would surely recommend specially with small children.
the staff was very helpful when my younger one was injured.
overall very good hotel to visit for the price..

  • Stayed: July 2017, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank baaggu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManagerHRHB, Manager at Hard Rock Hotel Bali, responded to this reviewResponded 1 week ago

Dear baaggu,

Thank you so much for choosing to stay with the Hard Rock Hotel Bali and for being our rock star. I will take great pleasure in sharing it with the team. So nice to see how much you really enjoyed your time with us and i am sure you will be back again.

We will be completing our new room renovation very soon and i urge you to check them out for your next trip. The vibe will surely be enhanced. Please stay in touch with us and let us know if we can help in anyway for your holiday.

We shall look forward to rocking with you again.

Best
Andrew Hastie
Executive Asst Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 weeks ago

A great place to stay with family and children. Lots of activities. Great hotel and superb location. Food and service within hotel are good. Staff are all kind and polite. Definitely recommend to everyone

  • Stayed: June 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank 16lky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManagerHRHB, Manager at Hard Rock Hotel Bali, responded to this reviewResponded 1 week ago

Dear 16lky,

Thank you so much for choosing to stay with the Hard Rock Hotel Bali and for being our rock star. I will take great pleasure in sharing it with the team. So nice to see how much you really enjoyed your time with us and i am sure you will be back again.

We will be completing our new room renovation very soon and i urge you to check them out for your next trip. The vibe will surely be enhanced. Please stay in touch with us and let us know if we can help in anyway for your holiday.

We shall look forward to rocking with you again.

Best
Andrew Hastie
Executive Asst Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago

Enjoyed everything. The pool and facilities were great. So much to do for the whole family. Excellent location, just across the road from the beach, just 5 minutes walk to the beachside shopping mall. Staff very friendly and helpful.

  • Stayed: June 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank Jay112018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManagerHRHB, Manager at Hard Rock Hotel Bali, responded to this reviewResponded 1 week ago

Dear Jay112018,

Thank you so much for choosing to stay with the Hard Rock Hotel Bali and for being our rock star. I will take great pleasure in sharing it with the team. So nice to see how much you really enjoyed your time with us and i am sure you will be back again.

really appreciate your kind compliments about our people as they are truly our best asset we have.
We will be completing our new room renovation very soon and i urge you to check them out for your next trip. The vibe will surely be enhanced. Please stay in touch with us and let us know if we can help in anyway for your holiday.

We shall look forward to rocking with you again.

Best
Andrew Hastie
Executive Asst Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago

Stayed here for 3 days last week for the weekend. me and my family like it. kids friendly and near to the beach as well to the mall area. casual, clean room and good food too. easy to walk around and right across the kuta beach

  • Stayed: June 2018, travelled with family
    • Location
    • Cleanliness
    • Service
1  Thank Ben H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManagerHRHB, Manager at Hard Rock Hotel Bali, responded to this reviewResponded 1 week ago

Dear Ben H,

Thank you so much for choosing to stay with the Hard Rock Hotel Bali and for being our rock star. I will take great pleasure in sharing it with the team. Great to know you had a nice time with us.

We will be completing our new room renovation very soon and i urge you to check them out for your next trip. The vibe will surely be enhanced. Please stay in touch with us and let us know if we can help in anyway for your holiday.

We shall look forward to rocking with you again.

Best
Andrew Hastie
Executive Asst Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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