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All reviews chef ali cantonment area junior suite beautiful heritage hotel shopping hub fnb manager front office dining staff pine and peak hotel team local kashmiri cuisine the bell boy hotel heevan highly recommend this property small lawn food taste warm stay
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Reviewed 1 April 2017

The place to stay while in Srinagar. Boutique property with all the amenities of a 5 star experience. Decor/interior design was stunning !! The GM Mr Waseem and his entire crew made our stay extremely comfortable. The food by Chef Ali Mohamad was "the best" we had throughout our Kashmir trip. We even managed to get him to share a couple of recipes with us - the people of Kashmir are definitely generous in every way. Mohd Issrad also part of the hotel team with his ever ready smile was highly professional. Mr Waseem, thanks for your tips on what to do in Delhi, we definitely covered all that was spoken. Thank you for the warm hospitality. We will definitely be visiting again.

Date of stay: March 2017
  • Trip type: Travelled with friends
    • Location
    • Sleep Quality
    • Service
Thank GeethaNagarajah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheHeritageMgmt, General Manager at Lemon Tree Hotel, Srinagar, responded to this reviewResponded 4 April 2017

Dear Guest,
Greetings from THE HERITAGE BY HEEVAN !

Thank you for taking out the time and sharing your valuable feedback.

My team and I are delighted to have such great feedback from you. It is feedback from our prestigious guests which encourages the team to strive for excellence in our services and in urging always to do better.

Your positive comments about the hotel are deeply appreciated and have been communicated to all the members of our team and I am sure that these will go a long way in encouraging them to strive for higher levels of excellence.

It was a pleasure having you stay with us and we look forward to the opportunity of welcoming you back soon.

Warm Regards
THE HERITAGE BY HEEVAN

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 March 2017

Great Hospitality.Food by Chef Ali Mohammad was awesome.Great ambience.Courteous and Helpfull staff.Location of the Hotel is near to the airport.Also would like to compliment Mr.Sohail ,the manager for the outstanding service.Thankyou

Date of stay: March 2017
Trip type: Travelled with family
Review collected in partnership with this hotel
Thank abdulazizkhajurwala
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheHeritageMgmt, Front Office Manager at Lemon Tree Hotel, Srinagar, responded to this reviewResponded 31 March 2017

Dear Guest,

Greetings from THE HERITAGE BY HEEVAN !

Thank you for taking out the time and sharing your valuable feedback. We are delighted to know that you had a very comfortable stay with us and we could contribute in making your experience here memorable. Pleased to know that you liked the central location of the hotel, warm and friendly staff, rooms and food at restaurant. Our Associates is what truly sets us apart. With a spirit to serve, we take great pride in not only meeting, but exceeding our guest’s expectations.

Thank you once again for the lovely review and looking forward to the pleasures of your continued visits.

Best Regards,
THE HERITAGE BY HEEVAN

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Reviewed 22 March 2017

Location is very good ,room service is also good But room size is a Avrage size compare to price tag , staff is very humble and polite ,restaurant area is also neat and clean .
Good Heritage look from inside the reception area

Date of stay: March 2017
Trip type: Travelled with family
Review collected in partnership with this hotel
Thank sjsood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheHeritageMgmt, Front Office Manager at Lemon Tree Hotel, Srinagar, responded to this reviewResponded 23 March 2017

Dear Guest,

Greetings from THE HERITAGE BY HEEVAN !

Thank you for taking out the time and sharing your valuable feedback. We are happy to know that you had a comfortable stay with us. I have shared your appreciation with the team and they are pleased to hear such wonderful compliments.

Thank you again for inspiring us with your kind feedback and we hope to serve you again with another 'WOW' experience.

Warm Regards
THE HERITAGE BY HEEVAN

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Reviewed 20 March 2017 via mobile

The Heritage by Heevan, a wonderful property in Srinagar located at the bbs cantonment area.
Location of the property is very good just 5 to 10 mins drive from the Dal Lake.
Good part of the property is that its away from all the hussle and noice of the main roads there.. its quiet peaceful and calm..

We had booked 2 suite rooms and the property didn't disappoint.. spacious room round the clock central heating system... and facilities also in the room... no issues of power and a gr8 view from the rooms...

We had a wonderful stay and moreover all the staff in the hotel didnt make us feel that we were staying in an hotel... it was like home..
The room service and housekeeping staff was exceptional whenever n whatever was required was given to us... wonderful service by the team.
Coming to the food.... awesome it was.. the chef of the hotel was so good that everyday he would come personally and recommend dishes to us to have... and one day he gave us the best kashmiri dinner anyone can ask for...which had all veg and non veg items...
And top off the dinners he served us very very delicious breakfast all the days..
Thanks Chef...

The front desk team was too good.. Mr. sohail the manager and Mr. WASIM the GM.. took really very good care of us...

Highly recommended hotel when you are in Srinagar...

It was like an 5 star experience...

Kudos to Mr. Wasim's team !!!!

Will surely stay again there...

Date of stay: March 2017
Trip type: Travelled as a couple
Thank nirajvijaymehta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheHeritageMgmt, Front Office Manager at Lemon Tree Hotel, Srinagar, responded to this reviewResponded 21 March 2017

Dear Guest,


Greetings from THE HERITAGE BY HEEVAN !

We are glad to know that you had a great experience while staying with us. Thank you for rating us on this renowned travel forum with a 5 star. I would also like to thank you for your compliments in regards to our staff. Each member of our staff is eager to be of assistance in order to make your experience unforgettable and they will be very content to know how much their diligence and dedication has been appreciated. We are glad you were impressed by our culinary fare and shared you appreciative review. Our chefs are quite experienced when it comes to serving our guests with delectable culinary spread and achieving guest satisfaction.

Thank you again for the review and we look forward to welcome you again for another refreshing stay.

Warm Regards
THE HERITAGE BY HEEVAN

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Reviewed 19 March 2017 via mobile

Great hospitality! Food was awesome! Staff was very cooperative. Stayed for around 3days 2night total it was as awesome stay! Bathrooms were clean and hygienic! Rooms were good! In all total great place

Date of stay: March 2017
Trip type: Travelled with family
Thank aaryans37
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheHeritageMgmt, Front Office Manager at Lemon Tree Hotel, Srinagar, responded to this reviewResponded 21 March 2017

Dear Guest,

Greetings from THE HERITAGE BY HEEVAN !

Thank you so much for sharing with us such a wonderful review on TripAdvisor. We are really pleased to know that you truly enjoyed your experience at THE HERITAGE BY HEEVAN.

Our Associates is what truly sets us apart. With a spirit to serve, we take great pride in not only meeting, but exceeding our guest’s expectations.
Thank you once again for the lovely review and looking forward to the pleasures of your continued visits.

Best Regards,
THE HERITAGE BY HEEVAN

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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