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Reviews (406)
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All reviewsvijay kumarfood and service qualitybell boyexcellent staybell deskvalue for moneyexecutive roomgym and swimming poolroom serviceexcellent servicevisit gurgaonmedanta hospitalhotel is excellenthotel staff isfront officespecial thanksgreat hospitality
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Reviewed 3 weeks ago via mobile

Great place to stay maintain swimming pool and good swimming trainer and gym trainer excellent Mr Vikas housekeeping staff good .
Overall, a very pleasant and enjoyable stay and a definit revisit I were to visit this area again.

Stayed: June 2018, travelled with family
1  Thank Vakeel K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
REVANANDSHARMA, Operations Manager at The Acura BMK, responded to this reviewResponded 2 weeks ago

Dear Guest,

Namaste !!!

At the outset, I would like to acknowledge the receipt of your feedback on your recent stay at The Acura Bmk Gurgaon.

I’m pleased to know that you were satisfied with your experience of our services & facilities.

Thank you for commending our associate & staff, i will personally pass on our regards to them.

At The Acura Bmk Gurgaon, it is our constant endeavor to provide you with high standards of personalized services and efficiency. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations.

I look forward to meeting with you during your next visit to The Acura Bmk Gurgaon. and would be delighted to assist you with any requirements.

Warm Regards,
Rev Anand Sharma
Operations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago via mobile

vikas excellent good siwmming trainer is also to teach fb nicenici pool area hotel staff is good nice stay nice food is also good nice tym spending her
Recpion staffs were gerat an helped us check in quickly

Stayed: June 2018, travelled with friends
1  Thank ajay k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
REVANANDSHARMA, Operations Manager at The Acura BMK, responded to this reviewResponded 3 weeks ago

Dear Guest,

Namaste !!!

At the outset, I would like to acknowledge the receipt of your feedback on your recent stay at The Acura Bmk Gurgaon.

I’m pleased to know that you were satisfied with your experience of our services & facilities.

Thank you for commending our associate & staff, i will personally pass on our regards to them.

At The Acura Bmk Gurgaon, it is our constant endeavor to provide you with high standards of personalized services and efficiency. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations.

I look forward to meeting with you during your next visit to The Acura Bmk Gurgaon. and would be delighted to assist you with any requirements.

Warm Regards,
Rev Anand Sharma
Operations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

I Checked in the Hotel on 15th June 2018.
Recvd a warm Welcome by the Door Guard and then by the Bell Boy "Vijay" who seemed like a polite Guy.
Reception Staffs were great and helped us check in Quickly.
Awesome Breakfast with Good timings and great Sittings.
The Problem i faced was the Television.
I checked in during Fifa Wc 2018 and Room Tv did not have any Channels Subscribed which was Broadcasting the WC.
Requested for 3 continous days and finally they responded with 1 channel showing WC.
4 Star Hotel with very few TV channels seemed awful.
Besides the TV problem i had a great and delightful Stay and will Definately Visit The Acura BMK whenever i visit Gurgaon.
Must Stay Hotel at perfect Location .
Close to Medanta Hospital and Closet Metro Station is Huda City Centre.

Stayed: June 2018, travelled as a couple
Thank Jolly P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
REVANANDSHARMA, Operations Manager at The Acura BMK, responded to this reviewResponded 3 weeks ago

Dear Guest,

Namaste !!!

At the outset, I would like to acknowledge the receipt of your feedback on your recent stay at The Acura Bmk Gurgaon.

I’m pleased to know that you were satisfied with your experience of our services & facilities.

Thank you for commending our associate & staff, i will personally pass on our regards to them.

At The Acura Bmk Gurgaon, it is our constant endeavor to provide you with high standards of personalized services and efficiency. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations.

While I regret the inconvenience you have experienced regarding Tv Channels, Please be assured that we’ve established all the areas of concerns with regards to the process; people and corrective action taken. I would additionally request you to treat this as an isolated incident and not a reflection of our normal services.

I look forward to meeting with you during your next visit to The Acura Bmk Gurgaon. and would be delighted to assist you with any requirements.

Warm Regards,
Rev Anand Sharma
Operations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

Eveything is good nd staff is also very nice we njoyed aloy we definitely come again to spend some more days.vikas the trainer is also good to teach fb also nice in pool area.hote staff is god nice view nice stay nd food is also good nice tym spending here

Stayed: June 2018, travelled as a couple
Thank Deepika B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
REVANANDSHARMA, Operations Manager at The Acura BMK, responded to this reviewResponded 3 weeks ago

Dear Guest,

Namaste !!!

At the outset, I would like to acknowledge the receipt of your feedback on your recent stay at The Acura Bmk Gurgaon.

I’m pleased to know that you were satisfied with your experience of our services & facilities.

Thank you for commending our associate & staff, i will personally pass on our regards to them.

At The Acura Bmk Gurgaon, it is our constant endeavor to provide you with high standards of personalized services and efficiency. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations.

I look forward to meeting with you during your next visit to The Acura Bmk Gurgaon. and would be delighted to assist you with any requirements.

Warm Regards,
Rev Anand Sharma
Operations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

Vikas good gym trainer and good swimming coach also extends help in learning swimming.
Excellent overall it was nice experiences with Acura wish to vgain housekeeping staff excellent. Food good and all staff good

Stayed: June 2018, travelled with family
Thank Kuldeep S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
REVANANDSHARMA, Operations Manager at The Acura BMK, responded to this reviewResponded 3 weeks ago

Dear Guest,

Namaste !!!

At the outset, I would like to acknowledge the receipt of your feedback on your recent stay at The Acura Bmk Gurgaon.

I’m pleased to know that you were satisfied with your experience of our services & facilities.

Thank you for commending our associate & staff, i will personally pass on our regards to them.

At The Acura Bmk Gurgaon, it is our constant endeavor to provide you with high standards of personalized services and efficiency. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations.

I look forward to meeting with you during your next visit to The Acura Bmk Gurgaon. and would be delighted to assist you with any requirements.

Warm Regards,
Rev Anand Sharma
Operations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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