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3 - 8 of 842 reviews
Reviewed 10 September 2018 via mobile

The worse management ever I see, VERY VERY DIRTY ROOMS, they let you check in without cleaning the room, what they promised on the website it’s not true at all and it’s not what they deliver!!!! You go to the reception to ask them to talk to the hotel Manager or the assistant they don’t let you!!!! Food is terrible, the staff have very bad attitude you raise a complain instead of calm you down they shout at you at the reception, so I had to call the police to help me to take my money and run away from this disaster hotel, I don’t suggested at all.
فندق سىء للغاية والاداره سيئه اول ما دخلناوالغرفه غير نظيفه والحمام غير نظيف و الخزينه لاتعمل و لمبات الحمام محروقه وفى الاخر رفضوا يرجعولنا الفلوس الا لما كلمنا شرطه السياحة وجزيل الشكر للشرطه اللي وقفت بجانبنا

Stayed: September 2018, travelled with family
Thank aaaAdham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DreamsResortsEgypt, Guest Relations Manager at Dreams Vacation Resort, responded to this reviewResponded 28 September 2018

Dear aaaAdham,
thank you for choosing the Dreams Vacation Resort and for taking the time to post your review. We appreciate your feedback and are sorry to read that your stay with us did not live up to your expectations, please allow us to express our sincerest apologies.
We would be grateful for the opportunity to provide you with a great holiday, matching your expectations, during a future stay with us. Best Regards,
the Dreams Vacation Resort.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 August 2018 via mobile

mahmoud
we had a good time there
we liked the hotel so much ...the rooms was so comfortable and clean ....the food was tasty ....and staff team are so friendly and they smillng in your face all the time .....we had also a good time with the animation team ...we will think to come back agin because we like the hotel

Stayed: August 2018, travelled with family
Thank MahmoudA1858
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DreamsResortsEgypt, Guest Relations Manager at Dreams Vacation Resort, responded to this reviewResponded 28 September 2018

Dear Mahmoud A,
thank you for choosing the Dreams Vacation Resort and for taking the time to post your kind review. We appreciate your valuable feedback and glad to read that you enjoyed your stay with us. We are looking forward to welcoming you soon.
Best regards,
the Dreams Vacation Resort.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 August 2018 via mobile

I was impressed with the presence in the hotel and the attention to the guests, especially the lobby bar mahmoud shams and the work people in thanking them the hotel was so good and clean is so good and The restaurant is good and the overall service is very good

Stayed: August 2018, travelled with family
Thank iyla C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DreamsResortsEgypt, Guest Relations Manager at Dreams Vacation Resort, responded to this reviewResponded 28 August 2018

Dear iyla C,
thank you for choosing the Dreams Vacation Resort and for taking the time to post your kind review. We appreciate your valuable feedback and glad to read that you enjoyed your stay with us.
We are looking forward to welcoming you soon.
Best regards,
the Dreams Vacation Resort.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 July 2018 via mobile

I will talk about some of the bad and beautiful things .. Bad There is no system like the super market in the bar area Lobby Food and drink are very bad. Breakfast Lunch Dinner. There is a Chef I don't know what his name, but he has long hair. I asked about some food he say we don't have already finish. After that i ask another chef he say we have.. Like play with guest . The smell also in the restaurant very bad. Classes very dirty ... I have a nice smile and a permanent smile and would like to tell him thanks to the House keeping named..Maher.. he is very respectful and very helpful.. This the beautiful thing in the bad hotel dreams vacation only Maher

Stayed: July 2018, travelled with family
Thank ahmed a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DreamsResortsEgypt, Guest Relations Manager at Dreams Vacation Resort, responded to this reviewResponded 27 July 2018

Dear Ahmed,
thank you for choosing the Dreams Vacation Resort and for taking the time to post your review. We appreciate your feedback and are sorry to read that your stay with us did not live up to your expectations, please allow us to express our sincerest apologies. We are currently looking into the concerns raised in your review and our only regret is that some of these were not brought to our attention while you were still in house so that they could be handled more swiftly and efficiently. Thank you again. We look forward to your next visit and remain at your service.
The Dreams Vacation Resort.

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Reviewed 19 July 2018 via mobile

So nice holiday in this amazing hotel Dreams resorts .. We have so nice time here with all helpful stuff in this hotel.. The food and bars was good and thanks for everyone working in this hotel and thanks for all Team of Landing Holiday

Stayed: July 2018, travelled with family
Thank ahmed s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DreamsResortsEgypt, Guest Relations Manager at Dreams Vacation Resort, responded to this reviewResponded 20 July 2018

Dear Ahmed S,
thank you for choosing the Dreams Vacation Resort and for taking the time to post your kind review. We appreciate your valuable feedback and glad to read that you enjoyed your stay with us.
We are looking forward to welcoming you soon.
Best regards, the Dreams Vacation Resort.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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