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Reviewed 5 September 2017

Great accommodation and great welcoming from Antoun and Abdel Fattah.
The food is very delicious , thanks for the big Chef Massaad, Chef Wael and Chef Fawzi for their kindness. Thanks to all staff of the hotel and especially for the bartender Mr. Ihab Nasser. Big thanks for the cleaners who were taking care of my room 5508.
We enjoyed alot our stay in this hotel and we recommend it.

  • Stayed: August 2017, travelled with family
    • Value
    • Cleanliness
    • Service
Thank BobA1921
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sierra_Sharm, Manager at Sierra Sharm El Sheikh, responded to this reviewResponded 30 September 2017

Dear Guest

Thank you for being at the Sierra Sharm El Sheikh

It is clear that you had a wonderful, relaxing time with us and that you seem to agree that the staff do a fantastic job here.

Your nice compliments will be shared with our staff members,

We would love to see you here again as we are proud of our resort,

Best Regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 September 2017 via mobile

Great weekend in Sierra as always. Favorite room with a favorite pool view . Flowers and sweets in a room. It is always so pleasant to feel special. The staff is hospitable and nice. Some people were extra helpful which made our stay even more relaxed . These people are : Fawzy , Wael ( F&B Sierra restaurant), Marcus ( beach bar), Masha ( guest relations) , Ayman ( lifeguard), Emad ( Mai Tai restaurant) . Thank you guys for maintaining high standards, for your positivity and a great service !!!

Stayed: August 2017, travelled with friends
Thank marlen_sng
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sierra_Sharm, Manager at Sierra Sharm El Sheikh, responded to this reviewResponded 26 September 2017


Dear Guest;

A big thank you from your second home Sierra Sharm El Sheikh;

Glad to hear we are always up to your expectations, and you always satisfy with our people and service.

Sincere regards from Sierra team, waiting to see you again very soon.

Best Regards.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 September 2017 via mobile

We are a family of 8 who chose to spend our summer holidays in sierra Sharm el sheikh. We loved the hotel with all its services. The workers are all helpful and well spoken. However, if family oriented party nights were organized, sierra would be the target place for every family.

Stayed: September 2017, travelled with family
Thank A g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sierra_Sharm, Manager at Sierra Sharm El Sheikh, responded to this reviewResponded 30 September 2017

Dear Guest

Thank you for being at the Sierra Sharm El Sheikh

It is clear that you had a wonderful, relaxing time with us and that you seem to agree that the staff do a fantastic job here.

Your nice compliments will be shared with our staff members,

We would love to see you here again as we are proud of our resort,

Best Regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 September 2017 via mobile

The reception staff aren't a bit friendly & very tough ( they are the worst)in there conversations.
The food quality is very bad
Beach team aren't helpful
Bar people are very friendly
Cleanliness is very good

Stayed: September 2017, travelled as a couple
2  Thank Mina F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sierra_Sharm, Manager at Sierra Sharm El Sheikh, responded to this reviewResponded 30 September 2017

Dear guest,

Thank you for posting your valuable review. At the Sierra we are always looking to improving our service and therefore we are grateful for your feedback.

With regards to the reception staff & beach team, kindly be informed that our team members are the most polite, friendly and professional; they attend daily training and are very well taken care of under the Savoy Group umbrella. Our staff are most happy and take great pride in themselves and their work, however I have personally trained all my team members not to accept any abuse in their work environment, therefor they are secure in the fact that any mistreatment towards them will not be tolerated .

I said that because the issue you faced would have been easily rectified if you had alerted anyone one of the management available and on hand for your service.

Your positive comments about the bar staff and the cleanliness are highly appreciated

Once again thank you very much for sharing your comments on Trip Advisor and we sincerely hope to welcome you back to the Sierra in the future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 September 2017

This is was my favourite hotel everything was perfect the food the room the team all of it was good i visited alot of hotels but it was the best i visited sierra 5 times and every single time i enjoyed my visit

  • Stayed: September 2017, travelled with family
    • Value
    • Location
    • Service
Thank mariarmossad680
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sierra_Sharm, Manager at Sierra Sharm El Sheikh, responded to this reviewResponded 30 September 2017

Dear Guest

Thank you for being at the Sierra Sharm El Sheikh

It is clear that you had a wonderful, relaxing time with us and that you seem to agree that the staff do a fantastic job here.

Your nice compliments will be shared with our staff members,

We would love to see you here again as we are proud of our resort,

Best Regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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