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Reviewed 28 June 2018 via mobile

What is Good:

The Aqua Park

What is bad:

1. Food quality is too bad except the Asian restaurant
2. Staff need a lot of training as during snack time on the splash pool I have heard two waiters kidding with each other with bad mouthing and mentioning each other with bad words in front of my kids and rest of my family with know respect.
3. House keeping staff forgot the room door unlocked after they made the room
4. House keeping came into the room without any permission 3:00 AM !!!
5. The wash rooms floors inclinations aren’t appropriate, so once you take a shower you will have a tiny pool in your room.

Stayed: June 2018, travelled with family
Thank Ahmad S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
royalmakadi, General Manager at SUNRISE Royal Makadi Aqua Resort -Select-, responded to this reviewResponded 29 June 2018

Dear Ahmad S,
Thank you for taking the time to share your impressions about SUNRISE Select Royal Makadi Resort.
We would like to apologize, if in your case you were disappointed and your valued comments have forwarded to department heads. We are always appreciating constructive criticism as we see a chance in it to improve our services in order to meet and exceed the expectations of our precious guests.

We are looking forward to see you again.
With sunny regards
Hotel Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 June 2018 via mobile

Loved our 2nd time here
All staff are lovely and so nice.nothing is too much trouble. Animation team make this hotel .especially.mohamed.taison.sherif.omar.basangoo.osama.momo .anna
Hotel fab.food fab snorkling amazing.see abdul at blue waves for all boat trips

Stayed: June 2018, travelled with family
Thank lisa n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
royalmakadi, General Manager at SUNRISE Royal Makadi Aqua Resort -Select-, responded to this reviewResponded 29 June 2018


Dear lisa n,

The SUNRISE Royal Makadi Aqua Resort Team thanks you very much for your precious time that you have spent to post your opinion about our Hotel.

We are really glad that you choose our hotel one more time to spend your spare time with us. The best compliment that we wish to hear ever is that our guests felt in our hotel so good that they have decided to choose SUNRISE Royal Makadi Aqua Resort once more.

We hope to welcome you once again in the nearest future at SUNRISE Royal Makadi Aqua Resort and wish you all the best!

Sunny regards,

Hotel Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 June 2018

The hotel, staff and food was amazing. We made most of all the A La Carte restaurants, where the food and service was amazing. Lots to do for both families and couples.
Both me and my husband couldn't recommend this hotel and staff enough and will most definitely be returning again.

  • Stayed: June 2018, travelled with family
    • Value
    • Location
    • Service
Thank greenjoanne3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
royalmakadi, General Manager at SUNRISE Royal Makadi Aqua Resort -Select-, responded to this reviewResponded 29 June 2018

Dear greenjoanne3,

The SUNRISE Select Royal Makadi Aqua Resort Team would like to thank you for your valued and appreciated comments.

We hope to welcome you once again in the nearest future at SUNRISE Select Royal Makadi Aqua Resort and wish you all the best!


Sunny regards,
Hotel Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 June 2018 via mobile

10/10 would recommend this hotel to anyone. Staff are faultless and can’t do enough for you, food and drink is amazing. Rooms are lovely. Something to do for everyone. Will definitely be returning, animation team are the absolute best at what they do.

Stayed: June 2018, travelled with family
Thank Jasmine B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
royalmakadi, General Manager at SUNRISE Royal Makadi Aqua Resort -Select-, responded to this reviewResponded 29 June 2018

Dear Jasmine B,

The SUNRISE Select Royal Makadi Aqua Resort Team would like to thank you for your valued and appreciated comments.

We hope to welcome you once again in the nearest future at SUNRISE Select Royal Makadi Aqua Resort and wish you all the best!


Sunny regards,
Hotel Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 June 2018 via mobile

2nd visit to this wonderful hotel . Didnt dissapoint.Animation team made our holiday and the fabulous waitors especially usari .wonderful guy TAISON.
MOHAMED.SONIC.BASANGOO.SHERIF.OMAR.ANNA.OSAMA such amazing fun friendly people. Hotel fab.staff fab.food fab.
Would love to return nxt year if prices go down .

Stayed: June 2018, travelled with family
Thank lisalou53
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
royalmakadi, General Manager at SUNRISE Royal Makadi Aqua Resort -Select-, responded to this reviewResponded 29 June 2018

Dear lisalou53,

The SUNRISE Royal Makadi Aqua Resort Team thanks you very much for your precious time that you have spent to post your opinion about our Hotel.

We are really glad that you choose our hotel one more time to spend your spare time with us. The best compliment that we wish to hear ever is that our guests felt in our hotel so good that they have decided to choose SUNRISE Royal Makadi Aqua Resort once more.

We hope to welcome you once again in the nearest future at SUNRISE Royal Makadi Aqua Resort and wish you all the best!

Sunny regards,

Hotel Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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