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Reviewed 3 July 2017

We had an amazing holidays in june here!I want to say that the quality of this hotel is really really good!Great ambience of the staff,always clean rooms,delicious food and perfect entertainment!Animators made our stay more comfortabale and unforgetable!
Definetely i would reccomend this hotel for everyone!!!!
We will cobe back very soon!
Thanks for all stuff and managment of Jazz Makadina!

Date of stay: June 2017
  • Trip type: Travelled with friends
    • Cleanliness
    • Service
Thank anarele94
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hany E, Manager at Jaz Makadina, responded to this reviewResponded 4 July 2017

Dear Anara A.,

Warm greetings from Jaz Makadina!

Thank you so much for your wonderful review on TripAdvisor about your recent stay with us, and we appreciate you recommending our hotel to the readers.

We are pleased to read that you found the quality of our hotel really good, and you enjoyed your clean room, delicious food and perfect entertainment.

We truly look forward to welcoming you back soon for another enjoyable stay!

Sincerely Yours,

Hany Alalfy
Hotel Manager
hany.alalfy@jazmakadina.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 July 2017 via mobile

Positives
- The room was clean and good view.
- The staf are good, cheerful, and welling to help.
- Animation team is good
- Night shows are nice.
- The beach is good and safe for kids.
Opportunity to improve
- The aqua park is not free for short stays.

Date of stay: July 2017
Trip type: Travelled with family
Thank Hossamswaify
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hany E, Manager at Jaz Makadina, responded to this reviewResponded 4 July 2017

Dear Mr. Hossam,

Many thanks for choosing to stay at Jaz Makadina and for taking the time to post your review on TripAdvisor.

It is a great pleasure to learn, that your stay with us was up to your satisfaction. Thank you for your positive comments about the room cleanliness, cheerful staff, good entertainment program and nice beach.

We hope to welcome you back to our Hotel in the near future.

Yours Sincerely,

Hany Alalfy
Hotel Manager
hany.alalfy@jazmakadina.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 July 2017 via mobile

The Hotel is cosy which something i do recommend , the animtaion team there is amazing , friendly
The hotel atmosphere is good for family or couples
All the staff are friendly
The rooms are very clean the best among all my trips

Date of stay: July 2017
Trip type: Travelled with family
Thank Mohamed H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hany E, Manager at Jaz Makadina, responded to this reviewResponded 6 July 2017

Dear Mr. Mohamed H.,

Greetings from Jaz Makadina!

We thank you for choosing our hotel and for your wonderful review; it is our goal to provide consistent and top-notch service to all our guests. It brings us immense pleasure to know that our service was up to your expectations and you felt our warm hospitality.

We are indeed very happy to read such a positive impression about our services & facilities; it is the best reward for our efforts.

I truly hope to welcome you back very soon at our lovely hotel.

Sincerely Yours,

Hany Alalfy
Hotel Manager
hany.alalfy@jazmakadina.com


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Reviewed 2 July 2017

Great staff and smaller sized hotel with all you can need!, Great service, cleaning glasses, serving drings at pool, very personal attitude of the staff, always very nice. Food is very cool, Sea beautifull with the Corals and Fish, is like swimming in Aquarium! Just lovely, dont forget to take your snorkling equipment. When it comes to down side, just very minor things, like AC could be more silent or vegetable in the snack area.

Date of stay: June 2017
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Martin H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hany E, Manager at Jaz Makadina, responded to this reviewResponded 6 July 2017

Dear Martin H.,

Thank you for choosing to stay with us and for taking the time to write a comment on TripAdvisor regarding your experience. It feels great to learn you had an enjoyable stay and found our services & amenities suited your needs. We also appreciate very much your positive feedback about the team attitude.

Kindly rest assured that we have taken your constructive remarks and suggestions seriously for immediate improvement.

Once again, thank you and we look forward to welcoming you very soon to Jaz Makadina!

Sincerely Yours,

Hany Alalfy
Hotel Manager
hany.alalfy@jazmakadina.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 July 2017

Firstly, for what I paid for a room, single occupancy, with sea view, all-inclusive no one should have any complaints.

The hotel is beach front with lots of loungers and many loungers and shared by the pool. The gardens are beautiful and well maintained. My room 217, second floor, looked out over the pool to the sea. It had a doomed ceiling and was a really good size.

The hotel was spotlessly clean and the staff were excellent, especially Hassan who was in charge of the pool drinks trolley!

The down sides for me were the restaurant's air con was poor and the food was not really up to 5* standards. The Pool Restaurant (a la carte) was very good for lunch (every day) and evening meal (once a week) and the staff in there were excellent too.

I still think the alcoholic drinks and cocktails are too limited. Local whisky, gin, brandy, vodka, tequila and dark rum only, where orange squash, not juice, is used in cocktails. Also the mojito is made with dark rum!

Personally I am done with Egypt beach holidays having been to Sharm & Hurghada as although they are cheap the food & drink is just not good enough (for me).

(Last thing - The Jaz Makadina is mainly used by Egyptians, Germans & Eastern Europeans. Not a problem as I met many great people there but if you are from the UK and looking for other people to socialise with you may struggle)

Date of stay: June 2017
Thank Surrey_Sun_Seekers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hany E, Manager at Jaz Makadina, responded to this reviewResponded 3 July 2017

Dear Guest,

Thank you so much for your review and constructive comments following your recent stay at Jaz Makadina.

It is a pleasure to read your excellent feedback about the helpfulness of hotel staff, cleanliness of the hotel grounds and your spacious room. I have shared your kind, encouraging words with our team members, and they were delighted to receive them.

We appreciate the remarks regarding your restaurant experience and drink offerings, and I will certainly forward your opinion to our Food & Beverage Team for further improvement.

We look forward to another opportunity to host you at Jaz Makadina, and once again, thank you for your comments!

Yours Sincerely,

Hany Alalfy
Hotel Manager
hany.alalfy@jazmakadina.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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