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Nelly

Fantastic Family Holiday

5.0 of 5 bubblesReviewed 31 Jul 2024
A better late than never review.
What a wonderful holiday, travelled with my husband, daughter and 6 year old Grandson.From start to finish the holiday was amazing.Food and cleanliness excellent. Upon arrival we were upgraded to a family suite. There was a problem with the air con however as we did not spend much time in the room we managed.On day three an annoying seller around the pool was too pushy and rude trying to make his commision. We reported the matter to Ahmed Alaref, Senior Manager, who dealt with our concerns professionally and to our satisfaction.Two bottles of wine and fruit was also delivered to our room as a goodwill gesture which was very much appreciated . The beach and pool area was fantastic as was the selection of wine and beverages. We look forward to visiting this splendid hotel again in May next year to celebrate my 60th birthday.
Date of stay: May 2024
Trip type: Travelled with family
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
White Beach Hotel Guest Relation, General Manager at Pickalbatros White Beach Resort Hurghada, responded to this review
Responded 01 Aug 2024
Dear Our Valued Guest
Sunny greeting from Pickalbatros White Beach Hurghada Resort !
We appreciate your feedback that helps us improving our service to meet your expectations
So pleased to know that you enjoyed your holiday and we are looking forward to welcoming you again very soon
Yours sincerely,
Pickalbatros White Beach Resort
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviewed 27 July 2024 via mobile

Fantastic hotel in Hurghada. Exceptionally clean and well presented. More staff than you can imagine and all incredibly helpful and friendly.

Facilities as described in the reviews and brochures. Pools in abundance and great for families and adults only with quiet zones.

The beach is fantastic with a variety of beds and cushions. Sand is hot as expected.

The sea is incredible towalk out into and snorkel around

Room tip: No need to take egyptian money. All outlets and nearby shops take all home currencies. If travelling around download the UBER app. All taxi journeys approximately £1.
Date of stay: July 2024
Trip type: Travelled as a couple
Thank LeeJoeHazza
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
White Beach Hotel Guest Relation, General Manager at Pickalbatros White Beach Resort Hurghada, responded to this reviewResponded 27 July 2024

Dear Our Valued Guest Mr. Lee
Sunny greeting from Pickalbatros White Beach Hurghada Resort !
We appreciate your feedback that helps us improving our service to meet your expectations
So pleased to know that you enjoyed your holiday and we are looking forward to welcoming you again very soon
Yours sincerely,
Pickalbatros White Beach Resort

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 July 2024

The hotel is amazing! The room is so clean and the stuff is so polite, smiling people. The food was so delicious, everything is so fresh! We have two kids and they entertained the kids every minute. I truly want to thank Tereza, Bebo and Valya a lot! They deserve more than thank

Date of stay: July 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Sevgi G
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
White Beach Hotel Guest Relation, General Manager at Pickalbatros White Beach Resort Hurghada, responded to this reviewResponded 25 July 2024

Dear Our Valued Guest
Sunny greeting from Pickalbatros White Beach Hurghada Resort !
We appreciate your feedback that helps us improving our service to meet your expectations
So pleased to know that you enjoyed your holiday and we are looking forward to welcoming you again very soon
Yours sincerely,
Pickalbatros White Beach Resort

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 July 2024

This hotel is the best we’ve ever been, everything was perfect, nice people, good food , awesome restaurants and amazing staff. It’s a perfect place to relax and have fun with friends. We recommend this place
We’ll definitely come back !⭐️⭐️⭐️

Date of stay: July 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Flavia P
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
White Beach Hotel Guest Relation, General Manager at Pickalbatros White Beach Resort Hurghada, responded to this reviewResponded 25 July 2024

Dear Our Valued Guest
Sunny greeting from Pickalbatros White Beach Hurghada Resort !
We appreciate your feedback that helps us improving our service to meet your expectations
So pleased to know that you enjoyed your holiday and we are looking forward to welcoming you again very soon
Yours sincerely,
Pickalbatros White Beach Resort

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 July 2024

My husband and I made our 3rd visit to celebrate my big birthday returning in May. Great to see same staff from previous visits and everyone very welcoming. My darling (Pina Colada) in the Sky Bar and his work colleague always smiling also Wow bar staff and DJ. Not forgetting Mohamed and Mostafa in the Milennium Bar who served our special cappuccino after lunch. Every member of staff inside and outside the restaurants deserve special thanks, diligent and helpful at all times.
A special thank you to the Dynamic Trio in the Lobby Bar, Ahmed, Mohamed & Khaled who sang Happy Birthday and presented me with candle lit cakes. Hard working, entertaining and we have never laughed so much. Trying to teach us Arabic was not an easy task.
We both had spa treatments and the masseurs were wonderful. Welcomed by a very nice receptionist. Great to meet the charming Atia again always had a story to tell!!
Used the sunbeds at the pool nearest the beach. Our drinks were served by Mohamed (Habibi) who never allowed us to go thirsty.
A special mention to Ahmed who kept the restaurant clean and tidy with a wonderful smile.
Hope to see you all again soon and keep up the good work.

Date of stay: April 2024
Trip type: Travelled as a couple
Thank Bettyboop414
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
White Beach Hotel Guest Relation, General Manager at Pickalbatros White Beach Resort Hurghada, responded to this reviewResponded 22 July 2024

Dear Our Valued Guest
Sunny greeting from Pickalbatros White Beach Hurghada Resort !
We appreciate your feedback that helps us improving our service to meet your expectations
So pleased to know that you enjoyed your holiday and we are looking forward to welcoming you again very soon
Yours sincerely,
Pickalbatros White Beach Resort

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 July 2024

Amazing service and very friendly staff, the hotel environment is good for families and teenagers too, the food was amazing and hygienic.
My kid was very happy and enjoyed the play area at swimming pool.
The room was clean and the room service staff were too kind.

Room tip: Don’t miss the barbecue at dinner 😁 it tastes really good
Date of stay: July 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Mahmoud A
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
White Beach Hotel Guest Relation, General Manager at Pickalbatros White Beach Resort Hurghada, responded to this reviewResponded 21 July 2024

Dear Our Valued Guest Mr. Mahmoud
Sunny greeting from Pickalbatros White Beach Hurghada Resort !
We appreciate your feedback that helps us improving our service to meet your expectations
So pleased to know that you enjoyed your holiday and we are looking forward to welcoming you again very soon
Yours sincerely,
Pickalbatros White Beach Resort

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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