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Royal Star Empire Beach Resort
Ranked #113 of 221 Hotels in Hurghada
Reviewed 22 September 2017 via mobile

The hotel was beautiful, right on the beach! We had a lovely view from our terrace, special thanks to all the reception staff especially Khaled, Mohammed and Ahmed! HELLO RAMSES! We miss you! From Sabah, Myhra & Alina (From UK) (hope you fix the shower for us next time!) :D

Stayed: September 2017
Thank SabahMk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gr-Royalstar, General Manager at Royal Star Empire Beach Resort, responded to this reviewResponded 15 October 2017

Thank you for your feedback on this website and for recommending our resort to readers, we couldn’t have asked for a more positive review. It's a pleasure to hear you had a pleasant stay with us and felt our warm hospitality. Thank you for your compliments about the Hotel Staff and for recognizing their efforts, Our team are indeed doing a great job and committed as well to providing excellent service in a friendly manner. Once again, thank you and looking forward to welcoming you and your friends back soon.
With kind regards,

Ismael Ibrahim
E.A.Manager
gm-royalstar@threecorners.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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7 - 11 of 760 reviews

Reviewed 22 September 2017

Very old in need of updating. My advice is to go elsewhere. The hotel photos are not what you witness when there. Staff do the best but nothing else is good. You will be disappointed. Your choice........

Room Tip: Avoid.........awful
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  • Stayed: September 2017, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank Hilda C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gr-Royalstar, General Manager at Royal Star Empire Beach Resort, responded to this reviewResponded 15 October 2017

Thank you for taking your time to write a review. It's very important for us to take all comments in consideration and improve our hotel service. We apologize that your experience was regrettably less than satisfying. Kindly be assured that your remarks and issues will be addressed to the management team and we will evaluate these matters moving forward, as we strive to care more effectively to the needs of our guests.
We value your comments and wish you nice future travelling.

Sincerely,
Mahmoud Tayee
General Manager
gm-royalstar@threecorners.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 July 2017 via mobile

My family and I stayed a week at this resort enjoying every minute of it. The staff was very nice. Thank you animation team naimly Doha Al-Safty for for being creative, friendly, joyful and very entertaining

Stayed: July 2017, travelled with family
1  Thank jasmineelkholei
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gr-Royalstar, General Manager at Royal Star Empire Beach Resort, responded to this reviewResponded 15 October 2017

Thanks for sharing your experience of Triton Empire Beach. It sounds like we have made a great impression on you and exceeded your expectations with our heartfelt service. We are glad you could truly relax and enjoy. We would love to have you back again, hopefully soon.

Sincerely,
Mahmoud Tayee
General Manager
gm-royalstar@threecorners.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 July 2017 via mobile

We spend each summer in triton empire beach resort since my kids were very young , each time we come back we are impressed with the great quality and nice staff aswell as the clean rooms , i would like to kindly thank the whole animation team ( mr : ahmed , mohamed , walid & miss doha ) for the great environment they provide us to keep us entertained , they are very kind , joyfull , energetic people , i would also like to thank the guest realtion manager for being very helpful and respectful :) each year im amazed with the hotel and the people in it !! I would like to specify my thanks to the most helpfull animation member miss doha al safty for her great effort !! Hopefully the see them next summer !!

Stayed: July 2017, travelled with family
1  Thank halazeid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gr-Royalstar, General Manager at Royal Star Empire Beach Resort, responded to this reviewResponded 17 September 2017

Dear Guest,
We thank you very much that you have been our guests and you obviously enjoyed your holiday with us at Triton Empire Beach. For the entire team it is very important that our guests leave the hotel happy and with a lot of great memories and experiences. For this all our employees give their best in the service.
We are all looking forward to welcome you soon again at your second home.

With kind regards,

Mahmoud Tayee
General Manager
gm-royalstar@threecorners.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 July 2017 via mobile

This is the most very very very bad experience in my holl life really I can't believe that such a hotel in Egypt specialy hurgada very bad rooms very bad people all of them are inpolit very bad poll very bad cost I rebate it again I can't believe that this hotel in hurgada also the general manager in the most bad person I hat this place and am very ohnst in that

Stayed: July 2017, travelled solo
1  Thank Ahmad F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gr-Royalstar, General Manager at Royal Star Empire Beach Resort, responded to this reviewResponded 17 September 2017

Dear Ahmad,

Thank you for taking your time to write a review. It's very important for us to take all comments in consideration and improve our hotel service. We apologize that your experience was regrettably less than satisfying. Kindly be assured that your remarks and issues will be addressed to the management team and we will evaluate these matters moving forward, as we strive to care more effectively to the needs of our guests.
We value your comments and wish you nice future travelling.
Sincerely,
Mahmoud Tayee
General Manager
gm-royalstar@threecorners.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Royal Star Empire Beach Resort

Address: 2 Corniche St, Hurghada, Egypt
Region: Egypt > Red Sea and Sinai > Hurghada
Amenities:
Bar / Lounge Business Centre with Internet Access Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#47 Family Hotel in Hurghada
#62 Top resorts Hotel in Hurghada
Price Range: R 337 - R 802 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Royal Star Empire Beach Resort 3*
Number of rooms: 163
Official Description (provided by the hotel):
Welcome to the Empire Beach Resort! The Empire Beach Resort is a perfect place for spend your vacation with family. In hotel you will find all kind of entertainment for kids and adults. ... more   less 
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Also Known As:
Triton Empire Beach Hotel Hurghada
Triton Empire Beach Hurghada

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