The location was on point. This would have to be the selling point to this property. In the mix of all the action. Shops, restaurants, bars, and coffee shops. Safe area and easy access for friends to come and visit.
The house itself boasts plenty of room for you and your guests. Very open floor plan with an outside courtyard. Jacuzzi on top floor is isolated from the rooms which in my opinion if great.
There are a few details that can be improved, the mildew smell from time to time. The beds are more on the firm side rather than soft. Two living rooms with tv viewing is redundant, pool table, ping pong, or poker table would have been better suited for this large layout of the floor.
I would suggest that the parking space in front of the property be granted to the guest staying there on a first come first serve basis with a permit given by the property.
Since the courtyard is open and there are near by trees, mosquitoes are prevalent.
The Wifi should have a more solid signal, intermittent from time to time.
The Staff is very professional and very attentive to any and all our needs. Very helpful and caring. They are the reason I would return to stay again. No issues.
My only hope is that the owner reads these suggestions and takes them into consideration, otherwise over time the same complaints would possibly hurt the demand for this property.
From booking to check out was an awesome experience. Stayed in the penthouse and it was a very nice place. All the staff were very personable. Had great wifi that worked the whole time. Had a BBQ that made it nice for having a few guest over for some food. Nice jacuzzi on the roof top was a plus. Medellín usually has great weather so having a roof top area was very nice. Highly recommend staying at the casa del reloj.
One of the best spots in town. Close proximity to food shopping (Walking Distance). The traffic can get a bit noisy in the morning if you sleep in a lot. However it is an excellent wake up call to see your surroundings. The penthouse was great, The staff was excellent. Johanna is a very trustworthy person. I loved everything about my stay.
The Casa del Reloj significantly exceeded my very high expectations. The property itself is magnificent. The ultra-luxury unit “Cielo” is awesome. Authentic in every respect, the attention to detail in its construction and decoration of the entire facility is meticulous and artful. It’s condition is pristine and the dedicated and welcoming staff make sure it remains so. The location is exceptional – located in the heart of a very cool enclave in Medellin full of restaurants, bars, galleries and great energy. The staff guided me expertly on how best to enjoy my time in town and arranged for activities on my behalf. After my experience at Casa del Reloj, I can report with certainty that there is nowhere else in Medellin I would stay!
If visiting Medellin, El Cielo at Casa del Reloj is THE PLACE TO STAY! Not only is the complex AMAZING - the apartment, beautiful, clean and spacious; the rooftop hot tub, divine; the views, gorgeous; the location, perfect (very central, and nearby to a market, restaurants, and fun nightlife), the AC throughout the apartment, clutch; etc. - the hospitality my friends and I experienced was like that of a 5 star hotel. The Casa del Reloj team is extremely helpful and friendly, and never hesitated to go out of their way to make our stay more enjoyable. Overall, I can honestly say that I highly doubt there's a better place to stay than Casa del Reloj when staying in Medellin, factoring in accommodations, the host/hospitality, and location. My friends and I loved the place and even after leaving for home, couldn't stop Whatsapping about how much we enjoyed our stay here. If I were to return to Medellin, I wouldn't consider choosing any other place to stay, assuming availability. So if you're planning a trip to Medellin, don't hesitate and book El Cielo at Casa del Reloj! I promise you won't regret it!
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