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All reviews nice hotel extra fee hotel is located stayed at this hotel for nights cleaning staff top floor el poblado i highly recommend this hotel residential area buffet breakfast business trip nice area hot water laureles spa taxi city
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5 - 10 of 205 reviews
Reviewed 19 July 2018 via mobile

Catalina and the team are scammers. Want to have a guest up to your room for 5 minutes for drinks? $70 US. They dont tell you this before when you’re booking. They scam you out of it on the day of an uncancellable check in.

Stayed: July 2018, travelled solo
Thank azima143
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 June 2018

The Inntu Hotel Medellín is one of the nicest hotels in Laureles Barrio in Medellín. It's close to some great restaurants, parks and other sites within the city. My rooms have always been above average and fairly priced. Hard to find English if you check in late at night (but this is not unique here). What is unique is the very poor customer service policy regarding reservations and cancellations.

My most recent stay was cancelled within 24 hours of a reservation being made which was under the banner of "free cancellation." THIS WAS NOT TRUE! I was charged for 2 rooms for a week at their normal rate within 24 hours of the reservation being made. Until looking at the confirmation email which states NO CHANGES OR CANCELLATION. THIS IS A RIP-OFF. DO NOT USE BOOKING.COM to make reservations in Colombia as they hide the actual policy of this and other hotels.

  • Stayed: May 2018, travelled on business
    • Value
    • Cleanliness
    • Service
3  Thank Joepure
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 April 2018 via mobile

Stayed here for 4 nights. Rooms were nice size, clean and well appointed. In great location close to many restaurants
Here's the issue...went to check out and they tried to charge me extra for smoking pot in room. I don't smoke let alone pot. It was a scam. Only when I told them to call police did they back down
Would not recommend this place

Stayed: April 2018, travelled solo
Thank lope1430
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 April 2018 via mobile

Don’t waste your money. The sheets on the beds are old and had texture. We arrive at 1:30 am really tired, complaint about it and the sent us a sheet to be changed by us. We had to make our bed at 2 am. Nobody cares.
Medellin is filled with amazing hotels, you cannot have a good night sleep here.

Stayed: April 2018, travelled with family
Thank Verónica O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 April 2018

This hotel is overrated. It is not as nice as it is being projected. I booked a room for two with two beds (queen) beds but what I got was two tiny twin beds. Bathroom design was very inconvenient. Water won't drain while taking shower. The gym at this hotel is a joke. It is just one treadmill on the top floor in the open. Will not stay here again.

  • Stayed: March 2018, travelled on business
    • Value
    • Cleanliness
    • Service
Thank jawa13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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