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“4.7/5 Fabulous location view and apartment”
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Very good
19 reviews
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POOL OVER LOOKING THE BEACH
GYM
LOBBY AREA
VIEW FROM BALCONY
SOCIAL AREA - LIVING ROOM / DINING ROOM
SOCIAL AREA
KITCHEN
BREATFAST AREA BY THE KITCHEN
BEDROOM NO.1
BATHROOM NO.1
BATHROOM NO.1
BEDROOM NO.2
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Overview
Condo/Apartment -
2 Bedrooms, 2 Bathrooms, Sleeps 6
Cartagena, Cartagena District, Bolivar Department

Reviews from our community

Very good - based on 19 reviews
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Reviews from our community

Date | Rating
  • English first
  • Spanish first
  • Any
English first
English first
Spanish first
Any
English first
tbnyc1
New York City, New York
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“VERY DISAPPOINTED with Apartment and owner”
Reviewed 9 May 2013 for a stay in May 2013
1
person found this review helpful

This was a disaster from the minute we walked into the apartment. The place was not clean enough to be comfortable it just felt grimy. The bathrooms where gross and the toilets where dirty. There was one towel for each quest and it was like a piece of gauze pathetic to say the least. The mattresses were 1 inch thick and had yellowish "white" sheets yuck. There where Tkitchen cabinets that had chains and locks around the handles to protect her pots and pans I guess. We spent 10 minutes in there and never went back we went straight to the Hilton down the street. We had booked the place for 6 nights and when we contacted Gloria about the condition of the apartment. Her attitude was that we were [--] out of Luck. We asked her to do the right thing and return 50% of the $975 we paid through paypal and she NEVER responded to that request. As far as I'm concerned this was a total mistake and Gloria RIPPED US OFF of $975.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Nothing
Liked least: everything
Travelling group: Spouse/Partner
Would you recommend this hotel to a friend?   No.
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
9 May 2013
A review or critique should be given to someone to help improve a situation but NEVER with the intent of damaging or harming someone’s reputation. I do not take this review to be helpful in any way. I delivered exactly what I offered, a very clean apartment, the pictures on the website do not lie and it was approved by you with these words “this looked like the ideal place for us”. I do understand we are not the Hilton Hotel which you mentioned several times that you were expecting nothing less, but also there is a difference between renting an apartment and staying in a Hotel.
As you mentioned you were only there 10 minutes, this is hardly enough time for you to go over the entire place and determine (sheets, towels, bathroom, pot and pans, beds etc) were in the condition you mentioned. The statements you made are totally untrue. The staff takes pride in the general presentation of the apartment.
The Administrator and her staff tried everything possible to please you. Your attitude toward these people was very disrespectful even though they were trying very hard to accommodate you.
I found out about this situation from my administrator that night, I never talked or communicated with you because you never give the administrator the opportunity to continue serving you with all your demands. I only got an email 2 days later from you, which I answered explaining that I had delivered the apartment that I offered in perfect condition and if you make the decision to leave and stay at the Hilton it was your decision.
When you ask for the money back the administrator explained to you that this had to be taken care through me, to which you responded “if I don’t get my money back she will face the consequences”. This sounds like a threat to me. You were not ‘ripped off’ because you were given every opportunity to stay there and we wanted to make your stay a pleasant experience. I reserved these dates for you, letting other request know that those dates were booked.
All of my guests in the past 4 years of renting the apartment had nothing but great complements and were so thankful for the wonderful service we provided and many have returned on their vacations.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Vancouver/San Joaquin de Flores
Reviewed 30 January 2013 for a stay in January 2013

Value Rooms
Location Cleanliness
Check-in / front desk Service
Would I recommend this holiday rental to my best friend?  
Recommended for:
A romantic getaway People with disabilities
Older travelers Luxury-minded travelers
Rugged travelers
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Alberta
Reviewed 26 July 2012 for a stay in July 2012
1
person found this review helpful

Value Rooms
Location Cleanliness
Check-in / front desk Service
Would I recommend this holiday rental to my best friend?  
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
New York
Reviewed 9 February 2012 for a stay in January 2012
1
person found this review helpful

Value Rooms
Location Cleanliness
Check-in / front desk Service
Would I recommend this holiday rental to my best friend?  
Recommended for:
Older travelers
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
784silvin...
Azul, Argentina
1 review
Reviewed 29 January 2016 for a stay in January 2016
Google Translation

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Todo fue excelente
Liked least: No hay nada que no me haya gustado
Travelling group: Family with Teenagers
Your age range 35-49
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway People with disabilities
Older travelers
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
14 Apr 2016
Silvina: Un placer saber que todo estuvo perfecto en tu estadia y te esperamos con mucho gusto cuando desees regresar.
Gloria
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2 guests
Adults2
Children0
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