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“Good Food with Awful Service”
Review of La Trattorina

La Trattorina
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Ranked #545 of 1 515 Restaurants in Cali
Restaurant details
Reviewed 2 January 2017 via mobile

I went with my girlfriend and her dad for lunch. We were seated and that was it. We had to call the waitress and asked if she could take our order. We decided to try their pizza, they have several types with either red, white, or green (I assumed pesto) sauce. We wanted a pepperoni pizza with tomato sauce. Were told, that pizza comes in green sauce. OK, I said. How about a tomato pizza with cheese and pepperoni. Only what's in the menu, she said. That's not in the menu. We settled for a Margherita pizza in white sauce. That was in the menu. No changes allowed.

The appetizers were good and same for the meal but they brought her dads entree first 20 minutes later we got ours. Total miscommunication between staff and wait staff who needs training in customer service.

First and last time. Next time I'll go to Salernos or Tortelli. Better food and amazing service.

Date of visit: January 2017
1  Thank ME7162
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviews (100)
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1 - 5 of 100 reviews

Reviewed 15 October 2016

Visiting the mall Centro Comercial Jardin Plaza, I´ve tried this trattoria and was a real surprise. In a very early dinner (5 pm), my friend and I sited at this restaurant and found good options. Atmosphere and service are nice, and price, affordable.

Date of visit: October 2016
Thank Claudia M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 19 August 2016 via mobile

I asked for a trio of Ravioli and it was cold when it arrived and the filling of the spinach was very strong and none tasteful, my dad asked an oceania fetuccini and it had no taste.

Date of visit: August 2016
Thank willico10
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 27 February 2016

Pleasant restaurant, indoor and outdoor tables. Simple yet well chosen and prepared menu. Service very cordial and professional. Italian dishes well prepared and very tasty albeit limited in choice. Low cost of living in Colombia make restaurant eating very inexpensive.

Date of visit: August 2015
    • Value
    • Service
    • Food
Thank 233dim273
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 24 November 2023
Google Translation

Date of visit: November 2023
    • Value
    • Atmosphere
    • Service
    • Food
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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