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“Lovely staff and very attentive service”

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Silk D'Angkor Boutique Hotel
Ranked #66 of 365 Hotels in Siem Reap
Reviewed 4 weeks ago via mobile

Good location - phenomenal staff, brilliant customer service! Rooms are clean and are good size, bathroom adequate. Would stay here again if nothing else for the friendly staff and nice restaurant. Walking distance to Museum, town/markets and local pagodas. Great value for money!

Stayed: October 2017, travelled as a couple
Thank tilly-travler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ben P, Manager at Silk D'Angkor Boutique Hotel, responded to this reviewResponded 3 weeks ago

Dear Tilly-travler,

Thank you for choosing to stay at Silk D’ Angkor recently and for spending the time writing about your comfortable stay. We’re thrilled to read of what an enjoyable holiday you had and shared your great comments with our team here.

Silk D’ Angkor is tranquil place to rest with its walking distance to Angkor National Museum, conveniently access to temple areas and downtown.

We hope that we will have a pleasure opportunity to welcoming you back to Silk D’ Angkor in the near future.

Thank you,

Somnang KHOUERN(Daniel) l Hotel Ambassador
Email: somnang.khouern@silkdangkor
Silk D’Angkor Boutique Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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26 - 30 of 1 044 reviews

Reviewed 5 weeks ago via mobile

A lovely hotel, situated a wee bit out of town (15 minute walk or 5 minute tuk tuk) but back from the road. Staff couldn't have been more helpful or friendly - quickly resolving a small problem with our room and organising all of our trips. Restaurant at front of hotel was good as was the pool which was private at the back of the property. Rooms clean and well kept. We would stay again!

Stayed: October 2017, travelled with family
Thank Sarah M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ben P, Manager at Silk D'Angkor Boutique Hotel, responded to this reviewResponded 4 weeks ago

Dear Sarah M,

Thank you for choosing to stay at Silk D’ Angkor recently and for spending the time writing about your comfortable stay! We’re thrilled to read of what an enjoyable holiday you had and shared your great comments with our team here.

On behalf of the management, I would like to take this golden opportunity to apologize the inconvenience happening, yet our team solved it immediately for you.

Silk D’ Angkor is tranquil place to rest with its walking distance to Angkor National Museum, conveniently access to temple areas and downtown.

We hope that we will have a pleasure opportunity to welcoming you back to Silk D’ Angkor in the near future.

Thank you,

Somnang KHOUERN(Daniel) l Hotel Ambassador
Email: somnang.khouern@silkdangkor.com
Silk D’Angkor Boutique Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
A TripAdvisor Member
46
Reviewed 18 October 2017 via mobile

I stayed in this hotel for 4 nights and I have to say the service was absolutely excellent.
All of the staff could not have been any more helpful, Mr Sky, Mr Tom, Miss Kai, Mr Radate, and Mr Py looked after us so well.
They organised tuc tucs, recommended any tours/restaurants we wanted to visit and made sure we were very happy with our stay.
The hotel room was so clean and could not be faulted, it was freshened up every day and beds are very comfortable.
We also had a massage during our stay which was lovely and very relaxing .
I would highly recommend this hotel, the location is excellent and the service is the best I have experienced. Fantastic value for money also. Thank you Silk D'Ankor for making our stay so enjoyable !
Joanne

Stayed: October 2017, travelled with friends
4  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ben P, Manager at Silk D'Angkor Boutique Hotel, responded to this reviewResponded 4 weeks ago

Dear Valuable Guest,

Thank you for your support and for taking the time to leave your excellent comments on TripAdvisor.

We’re excited that you satisfied with our services, facilities and had a good rest here and mentioned our staff’s names.

One of reasons to stay at Silk D’ Angkor Boutique is good location. It is convenient location with walking distance to Angkor National Museum, T-Gallery duty free shop, easily access to temple areas and downtown.

Thank you so much for choosing Silk D’ Angkor and we hope to have you back here very soon!

With our best wishes,

Somnang KHOUERN(Daniel) l Hotel Ambassador
Email: somnang.khouern@silkdangkor.com
Silk D’Angkor Boutique Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 October 2017 via mobile

I can not fault this hotel. The staff are exceptional especially Mr Sky Mr Tom Miss Kai Mr Radate and Mr Py. They are the best front office staff I have encountered at any hotel.
The hotel is in a great location away from the busy streets, The Tuk Tuk drivers will take you anywhere you'd like to go. Very Clean Hotel with good rooms. Highly recommend this hotel for your stay in Siem Reap.

Stayed: October 2017, travelled with friends
1  Thank Nicola L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ben P, Manager at Silk D'Angkor Boutique Hotel, responded to this reviewResponded 4 weeks ago

Dear Nicola L,

Thank you for your support and for taking the time to leave your excellent comments on TripAdvisor.

We’re excited that you satisfied with our services, facilities and had a good rest here and mentioned our staff’s names.

One of reasons to stay at Silk D’ Angkor Boutique is good location. It is convenient location with walking distance to Angkor National Museum, T-Gallery duty free shop, easily access to temple areas and downtown.

Thank you so much for choosing Silk D’ Angkor and we hope to have you back here very soon!

With our best wishes,

Somnang KHOUERN(Daniel) l Hotel Ambassador
Email: somnang.khouern@silkdangkor.com
Silk D’Angkor Boutique Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 October 2017 via mobile

The hotel is fine. Good for old couples and families (not us) looking for comfort.
The furniture though makes it a bit too dark and depressing, but you can cope with that. The reception’s overdoing sometimes, thinking that greeting us every time in our own languages (ita-dan) was funny.
Try to make Mr.Phea (tuk tuk driver n.9) work. He made the Angkor Wat tour even more enjoyable. He’s such a decent and honorable man! We will always remember him.

Stayed: October 2017, travelled as a couple
Thank luca c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ben P, Manager at Silk D'Angkor Boutique Hotel, responded to this reviewResponded 4 weeks ago

Dear Luca c,

Warmest greetings from Silk D’Angkor Boutique Hotel!

We are appreciated for spending your valuable time to share us your recent experience on Tripadvisor, the world traveling map. We cannot thank you enough for providing your constructive feedback in order to keep improving for our future residences and reinforce our team here.

On behalf of the hotel’s management, please let me apologize the exaggeration from our team and we will ensure this will not be happening again and our management side will always keep the eyes on that.

Thank you for choosing Silk D’ Angkor and we look forward to welcoming you back to our hotel in a short distant future!

Best Regards,

Somnang KHOUERN(Daniel) l Hotel Ambassador
Email: somnang.khouern@silkdangkor.com
Silk D’Angkor Boutique Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Silk D'Angkor Boutique Hotel

Address: Charles De Gaulle, Siem Reap 17259, Cambodia
Region: Cambodia > Siem Reap Province > Siem Reap
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #66 of 365 Hotels in Siem Reap
Price Range: R557 - R1 141 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Silk D'Angkor Boutique Hotel 4*
Number of rooms: 49
Official Description (provided by the hotel):
Silk D'Angkor Boutique Hotel is on the main road to the famous Angkor Wat - A UNESCO World Heritage site, conveniently located within walking distance to Angkor National Museum, T-Galleries, Royal residence and just takes 15 minutes by taxi from Siem Reap International Airport. Featuring 49 guest rooms, elegantly furnished vibrant silk color and stylishly decorated with Khmer traditional fixtures. The hotel offers an outdoor pool, 2 restaurants, meeting room, massage service and pool bar. While staying at this beautiful property guests can discover dining options in an indoor /outdoor outlets and cooking class experience by poolside. ... more   less 
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