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Reviewed 12 November 2017 via mobile

Just returned from my second trip to this great resort. The hotel provided airport pickup which was included in the room price. Always nice to arrive with a person waiting with your name once coming out of the arrival gate. The driver was amazing at offering suggestions and showing his love for his country and what it has to offer. The manager at check in was truly engaged and worked to ensure we had what was needed for a successful trip. In addition, as a returning customer the manager upgraded my room along with my two friends who had joined me on this trip. At the suggestion of the manager we attended the cultural show and dinner. Great event I suggest you take part in if available. The room was super clean along with bedding. Mattress I did find to be a little softer then I typically like but a minor point overall. Great trip and resort all around.

Stayed: November 2017, travelled with friends
2  Thank Darrell C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 November 2017

Fantastic place for a hassle free experience in Siem Reap. Breakfast spread was good. Rooms were comfortable and staff courteous. They have a good spa as well. Everything about the place was just perfect.

  • Stayed: October 2017, travelled as a couple
    • Location
    • Rooms
    • Service
2  Thank ManishN294
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 November 2017

its a modern and nice hotel, many architectural details, large spaces every were, a wonderful landscape and gardens, the swimming pool is a top of beauty, the room was good with a nice view on the city from the 13th floor BUT two things were wrong: we received an empty box of the teeth brush and the time of check out we have been asked to re submit the used slippers so we realized that we were wearing a used slippers and everybody do.

Room Tip: a nice hotel and room on the third floor(no. 305) with a nice view on the garden.
  • Stayed: November 2017, travelled as a couple
    • Value
    • Sleep Quality
    • Service
2  Thank Tawfik B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 November 2017 via mobile

It was beyond our expectation! Even though we arrived by foot, we were still treated like other costumer who arrived by cars. We booked a room accidentally but we were glad we did it. The food is okay, but the staff were nothing but amazing! Clean and comfy room, it's important since we spent a whole day after walking around Angkor Wat. Already reccomended this hotel to my friends!

Stayed: December 2016, travelled with friends
2  Thank Dian Suri H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 November 2017 via mobile

We planned 3 nights at the Borei Angkor resort. Unfortunately, we were not satisfied with the rooms offered on our first night and went out in search of a new hotel the next day. Upon informing the staff at the Borei we were leaving early, Mr. Bona Try, the Guest Experience Manager, came to speak to us. He was so genuinely upset that the resort didn’t live up to our expectations that we were convinced to give them another chance. We were checked into a Club Suite room and loved it. It was a very large and newly renovated room - and the perfect place to come home to after a long day in the heat. Bona continued to check in with us to make sure everything was okay and to see if he could help us with any aspect of our stay. We were very glad we stayed and very glad we met Bona. We thank him for helping to make our trip to Siem Reap so memorable!

Stayed: November 2017, travelled as a couple
3  Thank Ann M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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