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The Privilege Floor by BOREI ANGKOR
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Reviews (3 233)
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Reviewed 4 November 2016

It's our last night in Cambodia and have enjoyed our stay at the Borei.

The 4th floor cocktail hour, is very welcoming with smiles from Alex, especially after a long day at the magnificent temples.

The hotel is great, the pool area relaxing, definitely a good place at good value to stay!

Debby & Steve

Room Tip: Level 4 you enjoy special privilege
  • Stayed: November 2016, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank Debby A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sophea C, General Manager at The Privilege Floor by BOREI ANGKOR, responded to this reviewResponded 11 November 2016

Dear Debby A,

We are fortunate to have your review sharing with us to other travelers here.

We are happy to read your kind words which are definitely making our day. Thank you for choosing us, trusting us, and giving us this opportunity to fulfill your happiness and satisfaction.

Kind regards,
Chan Sophea
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 November 2016 via mobile

Just stayed here for five nights, the service is exceptional, we were looked after by Judy who was amazing. All of the staff are very attentive and help give you a very special stay. If your in Siem Reap this place should be top of your list.

Stayed: November 2016, travelled as a couple
Thank timpol123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sophea C, General Manager at The Privilege Floor by BOREI ANGKOR, responded to this reviewResponded 11 November 2016

Dear Timpol123,

We know you are busy but still manage to leave us your comments here.

Thank you for all the kind words you are sharing and we are delighted that the staff made it to their personal happiness to meet over your satisfaction.

We would be grateful if you give us another chance to serve you again in the future.

Kind regards,
Chan Sophea
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 November 2016 via mobile

We stayed here for 5 nights. The service at this hotel is out of this world. From the minute we arrived, all the staff knew our names and made us feel so welcome. The service is very attentive but you never feel like it is too much. We were looked after by Judy who was amazing and there to cater for our every need. Also special thanks to Alex for sorting out our broken charger, Sokmen for making drinks in the evening a fun experience and Sambo for the amazing breakfast service. The pool area is lovely, breakfast it great, you can choose to eat downstairs in the main hotel or upstairs on the priviledge floor. We tried both but preferred upstairs just because of the amazing service! We highly reccomended the priviledge floor.

Stayed: November 2016, travelled as a couple
2  Thank Franhep
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sophea C, General Manager at The Privilege Floor by BOREI ANGKOR, responded to this reviewResponded 11 November 2016

Dear Sir,

Thank you very much for your kind words given in this review.

Without a chance you offered us to serve you, it wouldn’t be possible we got to know you at this personal level.

Thank you for trusting our service and we look forward to welcoming and serving you again in the future.

Kind regards,
Chan Sophea
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 November 2016 via mobile

This was my first get away from the 24/7 motherhood of a 14 month old. So, I decided to get one of the best reviewed hotels on trip advisor, and I am happy to say that it was definitely worth every dollar.

On the day of our arrival, Py, our resident host, picked us up from the airport. A black air conditioned Lexus suv awaited us with chilled bottle of water. This suv was our ride for the next two days.

Chang, our driver for next two days had some local accent but tried to tell us about every inch and corner of Siam Reap.

I have more good things to share and some tips for future travelers who plan to stay at Borei Angkor. I will do so when my trip is over and when I have a mechanical keyboard as opposed to tiny screen keyboard.

Stayed: November 2016, travelled as a couple
1  Thank HyunyoungSong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sophea C, General Manager at The Privilege Floor by BOREI ANGKOR, responded to this reviewResponded 11 November 2016

Dear HyunyoungSong,

Thank you for your kind words and the time you took to share them with us here.

It is great to hear, that you have enjoyed having your wonderful time with us. Rest ensured, that we will take your comments for further encouragement within our team members to ensure personal service and warm welcome for your next visit to Siem Reap in the near future.

Kind regards,
Chan Sophea
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 November 2016 via mobile

We spent here 2 marvelous days! The rooms, swimming pool, stuff and spa amenities - everything was perfect! We enjoyed very much the restaurant on the 4th floor with joyful and nice waitresses (Sambo and others)!!! Strongly recommended!!!
If you come for 2 days to see the temples around you will not find the better place to stay!!!
Ekaterina and Maria

Stayed: November 2016, travelled with family
1  Thank Duhicat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sophea C, General Manager at The Privilege Floor by BOREI ANGKOR, responded to this reviewResponded 11 November 2016

Dear Duhicat,

Thank you so much for sharing your wonderful experience here.

How happy we are to hear that you had a great time with us and thank you for praising our service. We invest a lot of time in effort to train our team to ensure the highest level of personalized service goes beyond our customer’s expectation.
We look forward to another opportunity to host you in the future, and once again, thank you for your positive comments.

Kind regards,
Chan Sophea
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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