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Pavillon d'Orient Boutique-Hotel
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Reviews (2 162)
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57 - 62 of 2 162 reviews
Reviewed 15 October 2017

We had such an incredible welcome at this hotel and all the staff really were so wonderful. Lovely lush surroundings, fabulous pools and a good location as it's en route to the temples and outside the chaos of Siem Reap! Our room was enormous and the children had their own bathroom. We took the option of a guide with our room and he was lovely though more of a guide than temple expert. We'd stay there again if we ever returned to Siem Reap for sure.

  • Stayed: April 2017, travelled with family
    • Value
    • Location
    • Service
Thank Sal P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 October 2017

What a find! Booked this hotel without knowing anything about Siem Reap, arrived the day after several days of heavy rain and the tuktuk driver they sent was basically driving a boat through the roads on the way to the hotel. I was a little dismayed as I realized how far from town center we were going to get to the hotel, and the road it's located on is unreassuringly industrial, but once you get through the gates, the only way it can be described is an oasis.

The grounds are truly lovely - beautiful gardens, lots of resident wildlife (frogs, huge snails - be careful where you step at night!) including enormous flying foxes that circled overhead every night while we were swimming in the pools. The two pools are gorgeous! Black-bottomed, tasteful, and the perfect temperature; they made me want to have a pool like that in my yard someday. The pools don't close down at night, either, so you can get that late-night swim in to help you beat the heat and humidity.

Fair warning: there are LOTS of mosquitos, but they provide everything you need to avoid them, including citronella coils on the private balconies of the rooms and mosquito netting over the beds. The room itself was huge, cool, tastefully decorated, and comfortable, with an enormous rain shower and comfortable robes/slippers.

Breakfasts were delicious, and served until almost lunchtime! Very helpful when you want to get up early for sunrise at a temple and then come home for a leisurely breakfast instead of having to rush around at 5AM. The waitstaff in the restaurant is incredibly gracious and made us feel very welcome, even teaching me how to fold the dinner napkins in the beautiful pattern they were using for evening setup.

Front desk staff is top-notch. They really know the area, know the activities available, and designed an excellent itinerary for us based on the things we told them we'd like to see and do. You should definitely take advantage of their help and advice if you stay here... you can trust them to do right by you. PS, the private tuktuk driver they arranged for us (Sared) was a major bonus! Definitely worth the small daily fee you pay for it.

All in all, this hotel was a highlight of our three-week tour through Asia... we didn't want to leave and we would definitely stay here again.

Room Tip: We had an upstairs room and it was probably quieter, since the downstairs rooms have foot traffic passing by
  • Stayed: October 2017, travelled as a couple
    • Location
    • Sleep Quality
    • Service
2  Thank Stefan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 October 2017 via mobile

We had a great time at this hotel during our stay for 3 nights in a family room. The staff is very courteous and helpful, always smiling and welcoming. The rooms are slightly dated but clean and the great service actually makes up for the the slightly dated rooms. The tuk-tuk service provided to visit the temples, restaurants and anywhere else is a great time saver. The driver was also great, very knowledgeable. The breakfast and food at the restaurant is also good. The kids also enjoyed the pool. Overall we had an enjoyable stay at the hotel.

Stayed: October 2017, travelled with family
Thank TAhuja
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 October 2017 via mobile

Beautiful lush small boutique hotel with gorgeous saltwater infinity pool. Lovely rooms and decor. Delicious full breakfast. Superb staff to make your reservations, book tuk-tuks etc. Very comfy beds. We were upgraded to a suite with balcony overlooking the pool. Large contemporary shower. Deliciously fragranced amenities.

Stayed: October 2017, travelled as a couple
Thank lauriew281
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 October 2017

Loved the stay! We landed very late at night under heavy rain, the pick up service was really wonderful. We got to the hotel and were directly to our room, no need for check in or any formalities. The next morning breakfast was served with a great smile. I went to the front desk to double check if they needed my credit card info or anything else. The service was superb, got so much helpful information including a guide book and a list of the most common words, it was very helpful during our stay. The booking was done directly at the hotel website thus the room rate included a tuk tuk driver who took us everywhere we wanted to go. Really amazing and friendly service. The swimming pool is also great as well as the spa. Will definitely recommend the hotel to everyone. Thank you!

Room Tip: We got a room on the second floor.
  • Stayed: October 2017, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank mbrof
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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