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Kabelo Losike
Kasane, Botswana

Delightful service

5.0 of 5 bubblesReviewed 14 Oct 2023
What stood out the most was the outstanding customer service. Despite a busy day, the Lodge staff managed to give personalized attention to each customer, engaging in friendly conversation and making sure everyone's needs were met. The communication skills were excellent, and they effortlessly recommended drinks and provided insightful information about the menu.

In addition to the team expertise, they demonstrated great efficiency and organization. Despite a bustling bar, they handled multiple beverages orders with ease, ensuring quick service without compromising on quality. The bar area was always clean and tidy, a testament to Lesedi attention to detail.

Overall, Lesedi the barman exceeded my expectations in every way. His professionalism, skills, and genuine passion for his craft truly enhanced my experience at Travelodge Kasane. I highly commend him for his exceptional service and would gladly return to the bar for his expertise in the future."
Date of stay: October 2023
Trip type: Travelled solo
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Reviews (44)
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Reviewed 14 September 2023

I left Travelodge Kasane with fond memories. The staff's commitment to guest satisfaction is commendable. The menu is impressively diverse, and inviting for meat lovers. Highly recommended for anyone seeking friendly service.

Date of stay: September 2023
Trip type: Travelled on business
Thank Tumisang M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 14 September 2023

Firstly - the deck was the highlight of my stay, followed by pool bar. My team and I watched the sun set from the deck; we could see animals from afar. Breathtaking, you need to be there to experience it. Long story short, this is an awesome lodge with excellent accommodation, the staff was excellent - got to know my name on first day, great meals, great service. A great stay and we highly recommend this lodge as must on a trip, whether for business or leisure.

Date of stay: August 2023
  • Trip type: Travelled on business
    • Value
    • Location
    • Service
Thank Thapelo M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 23 August 2023

Fantastic stay. We stayed here for 10 days. It was very comfortable. After a week, they upgraded us to one of the best rooms I have ever stayed in (unprompted). We needed convincing to move until we saw the room, as the first room was fabulous too. Fantastic service. Great breakfast. They arranged travel in town. Only 5 minutes from most locations in Kasane. They have a great viewing spot for wildlife/sunsets at the back of the hotel - a little known secret. Friendly staff.

Date of stay: July 2023
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank Londoner2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 10 August 2023

After a night camping at Chobe National Park, what we wished are clean room, hot shower and good food. Travelodge can satisfy all these needs!
The raised platform at the back is very nice to sit down and enjoy.

Also, we would like to say a great THANK YOU to Peter!! We urgently need some medication in late night. He reached out to a pharmacist nearby, successfully asked them to keep the medication for us, and helped us called taxi to send us to and from the pharmacy early in the next morning. Without him, we possibly need to shorten our trip, and thankfully, he went extra miles 🙇🏿‍♀️ really impressive customer service.

Date of stay: July 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank Navigator08002406923
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 26 July 2023

Excellent, clean rooms… after returning from camping in the desert, I’ve never appreciated a hot shower so much. Good good, great pina colada’s. Lovely observation deck to watch the sun go down.
Staff were polite and attentive - for example, I was trying to recharge my phone in the lobby but didn’t have the right adapter. One of the desk clerks noticed and immediately offered to charge it for me, without my asking.

Date of stay: July 2023
  • Trip type: Travelled with friends
    • Value
    • Location
    • Service
Thank Sandra H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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