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1 - 6 of 103 reviews
Reviewed 28 July 2018

So there are hotels, and then there are HOTELS. This is a very unique, small boutique hotel located in the very peaceful Borolo Region of Italy. I am not sure how many rooms that it has, but it is less than 20. The owner/chef has experience living and working in California, so she is good for English speakers and Italians both. The staff are very professional and nice. The food is to die for! We stayed for two days and did breakfast and dinner both days. I have serious food allergies to gluten and milk and cheese, and instead of throwing a gluten free pasta at me, everything in our 5-6 course dinner was designed with me in mind. There were gorgeous pate plates, sorbet, vegetables and meats, and always something that I could have for desert. The wine menu was excellent, and since the eggs at the breakfast buffet (best one out of all of our hotels in Italy) had milk, they happily made me plain ones with a smile. That's just the food! We stayed in one of the nicer suites, and we had a huge living room area, a beautiful bedroom, and two bathrooms. Everything was restored to the original building and was rich in tapestries, original artwork and antiques. I think it took about 5 years for them to restore the building, and it shows in every detail. The owner was also wonderful in her tips for what to do for the day, and suggested a lovely place to eat lunch where they did wine tasting, as well as gave us driving and visiting suggestions for the day that we left. Really romantic setting eating on the outdoor dining patio at night. They have a pool although we didn't use it, and an elevator if you need it. Truly gracious service. Wonderful. We will be back!

Room Tip: The delux suite is beautiful and looks over the clock tower next door as well as the patio outside, but from a distance. No noise.
  • Stayed: July 2018, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank Kirsten T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 April 2017

After a day of touring from Santiago to Vina del Mar before going on a cruise I had booked this very different Boutique Hotel which is easy to reach and looks very interesting . Our arrival was great and we had lots of hands helping us with suitcases . The castle is about 100 years old but was completely renovated and set up as a Hotel only a couple of years ago . . When you arrive you think you are in a very nice old castle , the owner has done a great job finding original items and a couple of the staff is in full medieval clothing to give it this feel of authenticity . The rooms are on the smaller size but very clean and the bedding is great , compared to other places we stayed in Vina it also was nice and quiet for a very good sleep . A simple breakfast was included in the very good price of the rooms. The staff was excellent . All by all this was a fantastic experience which we can whole heartedly recommend to others before of after a cruise or on a beach holiday .

Stayed: April 2017
Thank Anthony F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HBCastilloMedieval, Director de Relaciones con Clientes at Hotel Boutique Castillo Medieval, responded to this reviewResponded 17 May 2017

Hello, Anthony F.

Thank you for take a little of your time to make us a review. Was a such a Pleasure for us.

Regards.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 March 2017

This is a different hotel built as a castle
It is decorated very nicely with a medieval theme
A lot of stairs with no elevators (not very friendly if you have a lot of bags)
The staff is very friendly and helpful
It is located within walking distance from the beach and main street in Vina del Mar
WIFI was reliable
very simple rooms

  • Stayed: February 2017, travelled on business
    • Location
    • Rooms
    • Service
Thank ArturoND
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 December 2016

Apparently this boutique hotel with a castle motif was originally a private home. But I am sure many of the furnishings are late additions such as the pillory in the garden, the suits of armor in the common rooms and the skeletons and hangman's noose in the dungeon (yes, there is one!). These oddities aside this hotel was a great place for our weekend stay; comfortable, interesting, economical and hospitable. The staff were all friendly and helpful (some English spoken) and the included continental breakfast served under the awning was well done.

  • Stayed: December 2016, travelled as a couple
    • Value
    • Cleanliness
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Thank RizhaoBob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 March 2016

After 6 weeks on the road in Patagonia, mostly in hostels, B&Bs and apartments, we decided to stay somewhere different for the last 3 nights in South America. We (unfortunately for the hotel!) had the entire 11 room boutique hotel/castle to ourselves. The staff were wonderful and helpful. The room, whilst not large, was cosy and quaint. Yes the costumes are a but kitch but the place is fun with lots of collectables to browse around. The terrace is a lovely spot for an evening drink (BYO - liquor licence pending), breakfast is generous and the location allows a moderate walk down hill to the coast.

Stayed: March 2016
Thank SuskiQ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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