We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Hilton Dubai The Walk(Dubai)(Great Value!)
US$172
US$117
Hilton
View Deal
Certificate of Excellence
  • Free Parking
  • Pool
Savings alert! 15% below average rates

The price you found is 15% lower than this hotel's average rate of US$138/night.

We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

Jumeirah Emirates Towers(Dubai)(Great Value!)
US$176
US$168
Jumeirah.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Conrad Dubai(Dubai)(Great Value!)
US$178
US$105
Trip.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
US$131
US$81
Radisson Blu
View Deal
  • Free Wifi
  • Free Parking
Sofitel Dubai Jumeirah Beach(Dubai)(Great Value!)
US$149
US$141
Expedia.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
US$82
US$60
Trip.com
View Deal
  • Free Wifi
  • Free Parking
Savings alert! 13% below average rates

The price you found is 13% lower than this hotel's average rate of US$69/night.

We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

US$53
HolidayInn.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
US$62
HIExpress.com
View Deal
  • Free Wifi
  • Free Parking
Golden Sands Hotel Apartments(Dubai)(Great Value!)
US$241
US$51
Booking.com
View Deal
  • Free Wifi
  • Free Parking
Atlantis, The Palm(Dubai)
US$421
US$402
Expedia.com
View Deal
Certificate of Excellence
  • Free Parking
  • Pool
Reviews (6 257)
Filter reviews
6 257 results
Traveller rating
5 185
691
221
89
71
Traveller type
Time of year
LanguageAll languages
More languages
5 185
691
221
89
71
Show reviews that mention
All reviewspersonal conciergemezzerie restaurantheinz beckvietnamese restaurantpeacock alleytowel artadult poolpool barpalm jumeirahlounge accessbeautiful hotelfamily poolspecial thankspool staffhalf boardhousekeeping teamprivate beach
Filter
Updating list...
421 - 426 of 6 257 reviews
Reviewed 2 April 2018 via mobile

It is a very good hotel . I am very enjoy staying here . Especially thanks to the team : Ifran,Asama,Akhil,Amey,Amnit. I very recommend this hotel to everyone. Looking forward to coming back to this hotel next year!

Stayed: April 2018, travelled with family
1  Thank Людмила С
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Waldorf Astoria... P, General Manager at Waldorf Astoria Dubai Palm Jumeirah, responded to this reviewResponded 19 April 2018

Thank you so much for your recent stay with us and for sharing your experience. We are happy that you recognised the friendliness of our Team Members. We look forward to welcoming you back in the near future.

Kind regards,
David Wilson
General Manager
Waldorf Astoria Dubai Palm Jumeirah

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 April 2018

Nearly stayed at Atlantis as we wanted to use the waterpark for a day over a 6-day period. Glad we did not. Atlantis is just 5 min taxi ride away, and the Waldorf is a much nicer hotel and better service. Buffet was great (breakfast and dinner) and concierge and travel booking very helpful. Particular mention to housekeeping staff Negi & Roy for making it a great stay.

  • Stayed: March 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Waldorf Astoria
1  Thank SFamily2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Waldorf Astoria... P, General Manager at Waldorf Astoria Dubai Palm Jumeirah, responded to this reviewResponded 19 April 2018

Thank you for posting your review following your recent stay. I am delighted to read that you had an enjoyable stay with us and I have passed on your compliments to Negi and Roy personally. They were very pleased to know that their efforts are appreciated and look forward to welcoming you back in the near future.

Kind regards,
David Wilson
General Manager
Waldorf Astoria Dubai Palm Jumeirah

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 April 2018 via mobile

This is our family’s first stay at Waldorf Astoria. We have been to several other hotels at the Palm too.
We had a problem in our room for 2 nights(noise from the club downstairs)but the room director took care of it right away professionally.
Our stay was a complete vacation right after that. Everyone’s happy.
Staffs from breakfast,kids club, housekeeping, restaurants, bell-boy, concierge(Khalid) and the man who helped plan my husband’s Dune Buggy Ride(Mohamed)and had a chat with my twins about soccer players...they ALL have a sunny disposition!
I must say the breakfast spread is delicious too although the birds are a tad annoying...
March is the best time to come, low season...on our 1st morning we had half a day of sandstorm but otherwise...perfect!
Keep up the good work team Waldorf Astoria Dubai!

Stayed: March 2018, travelled with family
3  Thank endiana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Waldorf Astoria... P, General Manager at Waldorf Astoria Dubai Palm Jumeirah, responded to this reviewResponded 19 April 2018

Thank you for posting your review following your recent visit. I am delighted to read that you had an enjoyable stay with us and also appreciative of your candid feedback on the areas where you feel improvement could be made. My team and I will work on them and we hope to welcome you back in the near future.

Kind regards,
David Wilson
General Manager
Waldorf Astoria Dubai Palm Jumeirah

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 April 2018 via mobile

We were in Waldorf for a relaxed holiday in Dubai. The welcome was not very pleasant at the beginning, as the staff did not help us to accommodate us immediately, they did after a long complaint. The breakfast is average for this kind of luxury chain. The beach and rooms very nice tough. Unfortunately with the high competition on the palm next time we will choose another hotel, where we would get more value for money. We did not feel that extra mile attitude you would expect for a 5* luxury.

Stayed: March 2018, travelled as a couple
Thank Giustasia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Waldorf Astoria... P, General Manager at Waldorf Astoria Dubai Palm Jumeirah, responded to this reviewResponded 3 April 2018

Thank you for posting your review following your recent visit. I am delighted to read your compliments for our rooms and also appreciative of your candid feedback on the areas where you feel improvement could be made. Unfortunately the team is not always able to grant rooms for early arrivals, before our standard check-in time of 3pm. However whenever possible, we are happy to oblige.

We do hope to have the opportunity of regaining your faith in us and until then, I remain with sincere apologies.

Kind regards,
David Wilson
General Manager
Waldorf Astoria Dubai Palm Jumeirah

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 April 2018

We stayed at the hotel during end of January 2018. On arrival, the hotel managed to allocate a couple of rooms on the same floor within a few hours as they could not guarantee this on arrival. I must say, the service on arrival, the wonderful restaurant staff and chefs, our lovely breakfasts, lunches and dinners, hospitable and attentive beach staff, the wonderful housekeepers 'Sushil' and his colleagues - all staff were exemplary. The hotel itself is beautiful, boutique feel and the rooms are spacious with excellent views, overlooking the pool at a distance and glorious city views. This is the best hotel in my opinion for excellent service and they certainly go the extra mile and make you feel so welcome. The Waldorf Astoria should be proud of their staff and service, they make it happen and genuinely care. A lot of the other well established hotels around the globe should look at this hotel and their WONDERFUL staff - they have a lot to learn, especially other 5 star hotels.

  • Stayed: January 2018, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank 92angel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Waldorf Astoria... P, General Manager at Waldorf Astoria Dubai Palm Jumeirah, responded to this reviewResponded 18 April 2018

Thank you for posting your review following your recent stay with us. We are truly delighted to read that you had a wonderful experience and look forward to welcoming you back in the near future.

Kind regards,
David Wilson
General Manager
Waldorf Astoria Dubai Palm Jumeirah

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews