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Traveller rating
4 913
1 169
249
101
136
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All reviews market cafe manhattan grill indoor pool wafi mall club room close to the airport tennis courts large hotel creek view minutes from the airport breakfast and dinner kids club excellent hotel pool staff half board special thanks burj khalifa
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Reviewed 28 January 2021

Excellent Time spent with a very competent team. The staff were very professional, friendly and prompt in providing their services. It was well above my expectation given that we are in the middle of a pandemic (Covid-19).

Date of stay: January 2021
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
1  Thank EricIntong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fathi Khogaly, General Manager at Grand Hyatt Dubai, responded to this reviewResponded 5 weeks ago

Dear EricIntong,

Thank you for your 5-star rating and review. We are humbled and proud to hear that you found your stay at Grand Hyatt Dubai to meet and exceed your expectations in every way.

Next time, should you want to book with us, may we kindly suggest that you book directly at our hotel website, for the best available rates!

We look forward to welcoming you back again soon.

Best regards,
Fathi Khogaly
Area Vice President & Cluster General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 January 2021

I had one of the best time in grand Hyatt Dubai specially in breakfast and dinner restaurant very good food with kind service specially Mr.kartik looking after well .I will definitely come back see u soon.

Date of stay: January 2021
Trip type: Travelled as a couple
1  Thank Clark S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fathi Khogaly, General Manager at Grand Hyatt Dubai, responded to this reviewResponded 5 weeks ago

Dear Clark S,

We are flattered to receive such generous compliments regarding your overall dining experience at The Collective by Market Cafe.

Our aim is to ensure that all guests have a wonderful experience whilst staying with us, therefore to hear such words of your expectations being met, or possibly even being exceeded, is a great accomplishment of the team!

Next time, should you want to book with us, may we kindly suggest that you book directly at our hotel website, for the best available rates!

We hope to have the pleasure of welcoming you back again soon.

Best regards,

Fathi Khogaly
Area Vice President & Cluster General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 January 2021 via mobile

We enjoyed every second in this hotel. It’s the best hotel with best children’s facility’s. Outdoor pool is warm for the kids to be in in winter. And amazing water slides.

Food is amazing every night there is different food it’s quality food. I would like to thank the below staff that been looking after my family : Hazem, Kartik, Sridhar, Erwin (making my favorite juice every morning and evening) and amazing Rihann.

Thank you Grand Hyatt for the amazing staff and service xxx

Date of stay: January 2021
Trip type: Travelled with family
1  Thank 508ahmeds
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fathi Khogaly, General Manager at Grand Hyatt Dubai, responded to this reviewResponded 5 weeks ago

Dear 508ahmeds,

Thank you for leaving us with this 5-star rating and review.

We are delighted to receive such positive feedback on your most recent stay with us. Your experience is something that we strive for all of our guests to have, and we are incredibly grateful that you have taken the time to write this.

Next time, should you want to book with us, may we kindly suggest that you book directly at our hotel website, for the best available rates!

We hope to have the pleasure of welcoming you back to Grand Hyatt Dubai in the near future.

Best regards,
Fathi Khogaly
Area Vice President & Cluster General Manager

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Reviewed 26 January 2021

Abhi
Rhiannon
Mahmoud
Three nice witers working in this nice hotel
Making the joy on your stay in the market cafe , i enjoyed my diner
The hotel is excelent clean modren nice garden and the reception staff are really one of the best I advice you to visit and stay in this hotel and i hope to visit it again with my kids.

Date of stay: January 2021
Trip type: Travelled on business
1  Thank alawib2021
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fathi Khogaly, General Manager at Grand Hyatt Dubai, responded to this reviewResponded 5 weeks ago

Dear alawib2021,

Thank you for leaving us with such an excellent review highlighting your dining experience at The Collective by Market Cafe.

Our team of colleagues is committed to making our guest's experience a memorable one with their helpful and thoughtful service, infused with care.

Should you need any further assistance in planning your next trip here, please feel free to contact us at reservations.grandhyattdubai@hyatt.com

We hope to have the pleasure of welcoming you back again soon.

Best regards,
Fathi Khogaly
Area Vice President & Cluster General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 January 2021

Great location and wonderful ambiance! Love the design of the hotel with a rainforest and fishpond downstairs. We spent lots of time in the indoor pool as it was a bit windy outside. Great feature that not too many hotels have. Lovely place to stay!

Date of stay: January 2021
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
1  Thank chebotarevadaria
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fathi Khogaly, General Manager at Grand Hyatt Dubai, responded to this reviewResponded 26 January 2021

Dear chebotarevadaria,

Thank you for leaving us with this wonderful review!

We are delighted to hear that your visit to Grand Hyatt Dubai was such an amazing one!

Next time, should you want to book with us, may we kindly suggest that you book directly at our hotel website for the best available rates, or please feel free to contact us at reservations.grandhyattdubai@hyatt.com

We hope to have the pleasure of welcoming you back again soon!

Warm Regards,

Fathi Khogaly
Area Vice President & Cluster General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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