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Reviews (552)
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Reviewed 2 weeks ago via mobile

I am that kind of person who rarely likes or comments own experiences, but this HOTEL gave me SO much positive emotions that I can’t just pass by unreviewing it: excellent hospitality, friendly staff, comprehensive facilities and way-finding, rich interiors, extraordinary and nicely organised beach and pool side. Also would like to take this opportunity to thank our manager Daniyar Zeidullayev for his unconditional support and help!

Stayed: June 2018, travelled with friends
1  Thank Gabiden B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DavidPohl, Guest Relations Manager at Rixos Premium Dubai, responded to this reviewResponded 2 weeks ago

Dear Gabiden B,

We very much appreciate your comments regarding your stay at the Rixos Premium Dubai JBR.

It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,

David POHL
Operations & Guest Relations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 weeks ago

This is an excellent hotel in Dubai to stay in - in my opinion it has the best balance of what Dubai has to offer. It is situated on the walk Jumeriah Beach so you are surrounded by a great atmosphere with lots of restaurants and people. The hotel itself is extremely modern and has a great young vibe as well as a family one. The service we got was absolutely great - as soon as we arrived we were upgraded by Hamido (an excellent member of their team) to a one bed room suite as it was our first time there. The hotel has a lovely gym, night club, restaurants and all that you would need and more. Will definitely be recommending this hotel to friends and family and be returning myself!

Room Tip: With Sea view - higher up the better
  • Stayed: June 2018, travelled with family
    • Value
    • Location
    • Service
1  Thank Anika R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DavidPohl, Guest Relations Manager at Rixos Premium Dubai, responded to this reviewResponded 2 weeks ago

Dear Anika R,

We very much appreciate your comments regarding your stay at the Rixos Premium Dubai JBR.

It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,

David POHL
Operations & Guest Relations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 weeks ago via mobile

An elegant Hotel in the heart of jumeira beach Walk. Hotel is very beautiful from inside specially attractive Lobby. Its not less than any huge mall entrance.Rooms are spacious and nice view, specially in night time I guess our room was 3113,.We stayed last to last month, April. Enjoyed Turkey night suggested by waiter gaurav,thank you so much to take care of us during entire stay and organizing a great trip to Img world and desserts Safari. We are planing to visit dubai may be by September again and will definitely stay at Rixos.Hope to see you again gaurav.

Love - Nino & Nadia

Stayed: April 2018, travelled as a couple
1  Thank Nino W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DavidPohl, Guest Relations Manager at Rixos Premium Dubai, responded to this reviewResponded 2 weeks ago

Dear Nino W,

We very much appreciate your comments regarding your stay at the Rixos Premium Dubai JBR.

It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,

David POHL
Operations & Guest Relations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 weeks ago via mobile

I stayed 5 nights in rixos GBR
The area was excellent next to the shops, restaurants and shisha its walkable area
The beach was clean and cool
The room was clean and modern with high facilities
The spa was excellent in thier services

Stayed: June 2018, travelled as a couple
2  Thank Sultan A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DavidPohl, Guest Relations Manager at Rixos Premium Dubai, responded to this reviewResponded 2 weeks ago

Dear Sultan A,

We very much appreciate your comments regarding your stay at the Rixos Premium Dubai JBR.

It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,

David POHL
Operations & Guest Relations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 weeks ago via mobile

From the moment we arrived it was perfect! The receptionist that checked us in was very friendly, providing us with all the necessary information.

Room- We were in a Premium Room on the 32nd floor. What a view! We had a full sea view and directly in front of the famous wheel. I can't imagine how fantastic the wheel will be when completely finished and lit up at night. The room was huge, beautifully decorated and cleaned extremely well by our housekeeper. The room has everything you need. The mini bar is well stocked. The main bathroom is beautiful and well designed. Comfortable sofas in the living area and nice dining area.

Food - We booked B&B so only ate in the buffet in the morning but we had a look at the lunch and dinner buffet and it also looked fabulous . The food was gorgeous. Wide variety, tasty and well presented. The decor of the restaurant itself is beautiful and modern. Very comfortable and the staff are extremely helpful.

Room Service - We ordered room service one evening. Seafood pasta, shrimps and chicken curry. To be honest the price for this service was lower then we expected. The prices were very reasonable. Again the food was tasty and the service was fast.

Pools & Beach - Loved the days at the pool. Sunbeds are comfortable with mattresses and head rests. Cabanas in the garden were lovely if you wanted to relax and are perfect as they are located in the middle if you want to go to both the sea and the pool.

In general the hotel is fantastic. Beautifully designed and extremely clean. I wouldn't stay anywhere else when visiting Dubai

Special thank you to Mr David, Chef Ilker, Mr Amit and Mr Omer for your care. We thoroughly enjoyed our stay and will definitely be back again

Thank you

Stayed: June 2018, travelled as a couple
2  Thank kellywal1983
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DavidPohl, Guest Relations Manager at Rixos Premium Dubai, responded to this reviewResponded 2 weeks ago

Dear kellywal1983,

We very much appreciate your comments regarding your stay at the Rixos Premium Dubai JBR.

It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,

David POHL
Operations & Guest Relations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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