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Reviews (673)
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All reviewsmetro stationcrystal restaurantdeira city centrecreek viewnice hotelclose to the airportnice stayswimming poolliving roomshopping mallshort stayspecial thanksenjoyed my stayfree shuttlehotel staffan upgradetalat
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23 - 28 of 673 reviews
Reviewed 3 weeks ago via mobile

We always dealt with Copthorne Hotel Dubai for more than 5 years now to be exact! Various meetings, business training and events held in this prestigious hotel. For a change, we’ve tried other hotels for our business functions but in the end, still we keep coming back to our considered a home in Dubai. A big warm of applause to the Executive Chef Attia! who’s always been so professional and helpful. Thank you also to Talat and restaurant staff in taking care of our meetings and training all through out. Bravo Copthorne! Again, thank you Chef Attia!!

Stayed: June 2018, travelled on business
Thank Mahmoud S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tohamy g, Front Office Manager at Copthorne Hotel Dubai, responded to this reviewResponded 3 weeks ago

Dear Mahmoud S

Thank you for the time you took to share with us your feedback. It is indeed our pleasure having you as our valued guest and we are delighted to know that you enjoyed your events with us and provide you an excellent experience at all times and been our loyal guest for the past 5 years .

We are extremely pleased to hear that our team looked after you well and we are grateful for your kind compliments. We look forward to welcoming you back .

Sincerely yours,
TOHAMY GAD, FRRONT OFFICE MANAGER

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Reviewed 3 weeks ago via mobile

A stopover in dubai and im at the copthorne hotel
Transfer from the airport was smooth & efficient
Front desk was ready to receive a coach load
The buffet lunch was excellent , im already looking forward to the evening meal
The room is lovely & very clean
They offer a shuttle service to deira city centre or you can book a 2 hour tour around dubai
I would stay again

Stayed: June 2018, travelled solo
Thank independantice
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tohamy g, Front Office Manager at Copthorne Hotel Dubai, responded to this reviewResponded 3 weeks ago

Dear independantice

We are glad that you enjoyed the services of our team and the food were pleasing. It is always very rewarding to hear such wonderful comments which will be shared with our team.

Thank you for your feedback and for recommending the hotel to fellow travelers.

Sincerely yours,

TOHAMY GAD, FRRONT OFFICE MANAGER

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Reviewed 4 weeks ago via mobile

The hotel rooms were very well maintained. The hotel staff, especially Miss Roma and Mr Saeed at the reception are very hospitable and welcoming. Mr Maarvin at the restaurant is also very quick and efficient. The call centre staff Mr Waleed is very helpful and efficient. Rajai and the housekeeping staff was also very nice.Overall we had a really nice experience at this hotel and would definitely recommend to everybody.

Stayed: June 2018, travelled with family
Thank salmairfan7000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tohamy g, Front Office Manager at Copthorne Hotel Dubai, responded to this reviewResponded 3 weeks ago

Dear salmairfan7000

Thank you for taking the time to share your experience on Trip advisor and for choosing to stay with us again. We were happy to read that you have enjoyed the location of the hotel as we are situated in the traditional business district of Dubai and home of most historical sites of the city.

We do hope we have the opportunity to welcome you back to Dubai ..

Sincerely yours,

TOHAMY GAD, FRRONT OFFICE MANAGER

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Reviewed 4 weeks ago

The hotel is in the heart of the city accessible to roam around. The metro station is 2 min away and shopping malls within walking distance. We stayed there during EID holiday. Hotel staffs are very friendly. Roma at the reception was helpful indeed.

  • Stayed: June 2018, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank Nix B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tohamy g, Front Office Manager at Copthorne Hotel Dubai, responded to this reviewResponded 4 weeks ago

Dear Nix B

Thank you for choosing to stay with us. We are delighted to read all your compliments and that we were able to provide you with an excellent impression all throughout your stay. I have shared your comments with our team. The feedback like yours will certainly motivate us to provide more exceptional guest experiences.

Looking forward to welcoming you back soon for another treasured time experience.

Sincerely yours,

TOHAMY GAD, FRRONT OFFICE MANAGER

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Reviewed 4 weeks ago via mobile

Copthrone hotel is a Very nice hotel good location And very good friendly staff and we'll organised setup specially Mr. Walled is a good person he is very cooperative person and good advise for visit in Dubai. Nice and delicious food. Nice pool and gym. Nice room.

Stayed: June 2018, travelled on business
Thank fatima I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tohamy g, Front Office Manager at Copthorne Hotel Dubai, responded to this reviewResponded 4 weeks ago

Dear fatima I

Thank you for taking the time to provide your valuable feedback.

It is indeed our pleasure having you as our valued guest and we are pleased to know that our team, especially Waleed, provided you with the utmost comfort and service during your stay.

I will certainly share your positive feedback with Waleed, and look forward to welcoming you back in the near future.
Sincerely yours,

TOHAMY GAD, FRRONT OFFICE MANAGER

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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