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Reviews (808)
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Reviewed 2 April 2018

Must stay and suggest to stay both for couples and for kids too. Amazing restaurants, shisha cafes and the views. The interiors are just too good. Love the detailing in the rooms. The interiors r not TOO GOLD or WOOD and less light like al qasr and feels much brighter compared to all the other jumeirah hotels.

  • Stayed: January 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank crd2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MJGeneralManager, General Manager at Jumeirah Al Naseem, responded to this reviewResponded 3 April 2018

Dear crd2018,

Thank you for sharing a comment on the TripAdvisor page of Jumeirah Al Naseem and for recommending us to your fellow travelers.

Its good to know you enjoyed our "amazing restaurants, shisha cafes and the views" across the hotel, on top of that you also loved the "good interiors" and the "detailing in the rooms", this brings us immense delight.

We will be looking forward to welcoming you back for another excellent holiday at Jumeirah Al Naseem.


Kindest regards,

Azar Saliba
General Manager
Jumeirah Al Naseem

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 April 2018 via mobile

My wife and I planned our 2 week honeymoon in Dubai and the Seychelles. Our first stop was Dubai. We originally had reservations for Jumeriah Dar Al Masayf, when we arrived we were greeted and we took a seat waiting to be checked in. 2 men then approached us and told us they were some upper level management and told us we were being moved to Al Nassem. At first I was confused and scared, all the worst things went through my mind and I thought this was about to become the honeymoon from hell, but I was soooooo sooo wrong.

Al Nassem is a incredibly gorgeous property, in fact the entire Jumeriah property is gorgeous but I digress. The level of service is a caliber that is not seen in many places, literally everyone was amazing. I honestly don’t have a single bad thing to say about anything during our experience at Al Naseem.

Now Al Naseem is about 30
Min or so from DXB if I remember correctly, Roughly 20 min to downtown. It’s not a bad ride to be honest as long as there isn’t much traffic. It’s right on one of the main strips in Umm Suqiem 3. It is roughly 15 min from Atlantis, if water parks are your thing and the Mall of the Emirates is like 5 min away. I think it’s location is awesome, and plus the beach is amazing and Warm, it’s literally like walking into a giant bathtub, which isn’t the best for cooling off but the pool is only a few steps away.

The pool is huge and more than enough space for everyone, the service at the pool is good, no issues there, drinks take the average amount of time you would expect so don’t expect it to be there in 3 min because it won’t. The food at the pool was good, expensive but good. We dined at the Thai restaurant on the property and it was amazing, however I don’t recommend the Italian place- Segreto, it wasn’t that great to be honest. As for the prices, it is Dubai and everything is luxurious including the price of food especially on the resorts. You’re going to pay a heavy premium to eat on the resort and while the food is good. If you see adventurous and willing to step outside of your comfort zone, there are many local places that serve great local food and the prices are soooo reasonable, dinner for 2 for about 20 USD?? I’ll take it. Of mention there is an restaurant chain called Eat and Drink, and Al Safadi are 3 worth mentioning but there are many others.

Al Naseem is an amazing place Jumeriah has the market nailed in terms of hospitality and customer service. If you can’t have a great experience here then theses no hope for you. Safe travels!

Stayed: October 2017, travelled as a couple
3  Thank RAA6785
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MJGeneralManager, General Manager at Jumeirah Al Naseem, responded to this reviewResponded 3 April 2018

Dear RAA6785,

Thank you for taking the time to share on TripAdvisor your honeymoon holiday experience at Jumeirah Al Naseem,

It certainly seems like you picked the lucky straw when your booking was moved to Jumeirah Al Naseem. We are happy to know you enjoyed the luxurious facilities we have in the resort, the amazing beach, huge pools and our smorgasboard of restaurants which offers cuisines from various parts of the world.

You are right Jumeirah Al Naseem is an "incredibly gorgeous property" in an "awesome location" coupled with a "level of service on a caliber not seen in many places". We are honoured to have been a part of this special occasion in your life.

May the lovely memories of your stay entice you to return for either a second honeymoon or your first anniversary.


Kindest regards,

Azar Saliba
General Manager
Jumeirah Al Naseem

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 April 2018 via mobile

Fantastic hotel and services. And the staff of summer salt and especially abbas was a 10 out of 10. Highly recommended hotel and resort.

Thank RTZ999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MJGeneralManager, General Manager at Jumeirah Al Naseem, responded to this reviewResponded 30 April 2018

Dear RTZ999,

Thank you for sharing a comment on our TripAdvisor page and for highly recommending Jumeirah Al Naseem to your fellow travelers.

Yes indeed, Jumeirah Al Naseem is a "fantastic hotel" which provides "fantastic services". Even more so. our colleagues especially those who are assigned at Summersalt particularly Abbas are whom we consider worthy of a 10 out of 10 score.

May the lovely memories of your holiday entice you to return for another Fantastic holiday in the Fantastic Jumeirah Al Naseem.


Kindest regards,

Azar Saliba
General Manager
Jumeirah Al Naseem

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 April 2018

though having stayed in other hotels and the Dar Al Masyaf this is my new top Destination in Dubai if you want relaxation at the Beach.
Large modern rooms with wonderful details, unbeatable service in the Executive Lounge which is a must for me and the vibrant sorroundon od Jumeirah Madinat.
We will come back.

  • Stayed: March 2018, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank Peter S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MJGeneralManager, General Manager at Jumeirah Al Naseem, responded to this reviewResponded 2 April 2018

Dear Peter S,

Thank you for sharing a comment on the TripAdvisor page of Jumeirah Al Naseem, your "New top destination in Dubai".

Its good to know you loved the "large modern rooms with wonderful details" and the "unbeatable service" provided by our colleagues at our executive lounge.

Your commitment to return is highly appreciated, we will be looking forward to welcoming you back for another amazing holiday at Jumeirah Al Naseem.


Kindest regards,

Azar Saliba
General Manager
Jumeirah Al Naseem


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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 April 2018

The Hotel is very clean, classy and enjoyable for everyone, especially families. Everything was excellent, the staff, the food, the rooms, the beach and pool. The only thing we were not happy with was our Check in. We got into hotel at 9pm after a long day and flight, normally you should check in at 3pm and room should be ready. We arrived at 9 pm and our room was not ready!

  • Stayed: March 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank mokooheji
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MJGeneralManager, General Manager at Jumeirah Al Naseem, responded to this reviewResponded 2 April 2018

Dear Mokooheji,

Thank you for sharing a comment on the TripAdvisor page of Jumeirah Al Naseem and for describing the hotel as "Close to Perfection".

You are right, our hotel is "very clean, classy and enjoyable for everyone, especially families". We are happy to know you found everything to be "excellent, from the staff, the food, the rooms and the beach and pool". Our sincere apologies though for not having your room ready during check-in. Rest assured, measures have been taken to ensure this does not happen again.

May the wonderful memories of your stay entice you to return for another wonderful holiday.


Kindest regards,

Azar Saliba
General Manager
Jumeirah Al Naseem

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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