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All reviews central location small balcony second floor half block bed and breakfast breakfast is served stayed for nights the hotel staff every morning arch guesthouse beds volcano guatemala cereal
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1 - 6 of 72 reviews
Reviewed 9 July 2018 via mobile

This place is amazing!! The staff is friendly, a good breakfast is included, and the rooms are clean and comfortable. The view from the balcony overlooks the street, and on a clear day volcanos Fuego and Acatenango. The only downfall is because of the central location, there can be some late night revelers. I hope to stay here again when I come back to Antigua!

Stayed: July 2018, travelled solo
Thank Andrea H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 July 2018

// Overall Experience
I stayed with my family of 5 for four nights and we loved our stay! The staff are so friendly and helpful. Since most of our tours were early in the morning, we missed breakfast three out of the four nights, but each morning they prepared a simple breakfast (ham & cheese sandwich, fruits & OJ) to-go so that we wouldn't go hungry. Very accommodating and flexible.

// Amenities
- Airport shuttle service ($10/person), available both to and from the airport. They can also arrange transportation to other cities if you ask in advance.
- Wonderful outdoor terrace upstairs, especially in the early mornings and evenings when the weather is cool.
- Simple breakfast & purified water
- Great location (close to tourist hotspots)

Overall, would highly recommend!

  • Stayed: July 2018, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank Eun S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 April 2018

The room has a view on the main street of Antigua. The location is very central and there is a very small balcony that allowed us to see the busy street from the second floor. The rooms have Wi-fi, TV and a safe. There's no problem with hot water in the shower.
The breakfast is served every morning on a roof terrasse that is beautifully decorated and where you can also hang out throughout the day to read or browse internet. The woman serving breakfast is super nice and the breakfast are delicious: there is a choice of main meal and there is a food display of: coffee or tea, fresh water, bread, cereals, fresh fruits and cheese. Fresh orange juice was also part of the breakfast.

Only negatives: I think you pay more just because the location is on the main street. Also there is no reception at night, but we sent a message to the hotel on internet saying our flight was delayed and we would arrive at 8pm instead of 1pm and there was an employee kindly waiting for us when we arrived.

  • Stayed: April 2018, travelled as a couple
    • Value
    • Location
    • Service
Thank Isabelle B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 January 2018 via mobile

Nice hotel in central location.

As a word of warning despite what is advertised on their website, trip advisor and booking.com this venue does NOT have a 24 hour reception.

We found out the hard way when a member of our group was expecting a delayed bag to be delivered.

To their credit the hotel management team did go the extra mile to help try and recover the bag the next day.

Stayed: December 2017, travelled with friends
Thank Mb9463x
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Agustina B, Propietario at Casa del Arco, responded to this reviewResponded 26 February 2018

We are deeply sorry for the inconvenience, we are going through some changes on the shifts and have the 24-hour reception only if needed. We apologize and want to make sure this never happens again.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 January 2018 via mobile

Nice place to rest in the city center of Antigua Guatemala. 100 m away from the central park and the cathedral. Homemade breakfast. Kind people. Restaurant in the lobby. Nice terrasse to rest and read.

Stayed: March 2017, travelled with friends
Thank Julien G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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