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All reviews paprika restaurant heated pool indian embassy embassy district sauna and steam room real plaza modern hotel peruvian trip closet space definitely return to this hotel great view of the city upscale neighborhood peruvian cuisine upon check late flight room service room was clean and comfortable
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14 - 19 of 536 reviews
Reviewed 19 June 2018 via mobile

we stayed at this hotel when we arrived in Peru, and before we left Peru.
1) rooms smell of old. Pillows are small and lumpy. Venta in bathroom very noisy.
2) staff not nice,except for the staff at dining room.
3) breakfast good as well as the service at breakfast.
4) location not interesting at all. We had to take a taxi to the center. 15-20 s one way.
5) there is a coffee machine in the room but they only give you 2 capsules 1 regular and 1 decaf.what if you are 2 guests and you both want regular? When we asked for more they said we will to pay extra although as you can see further we payed too much for the room.
6) I asked the bartende/ barista to give me some
7) lobby very noisy
milk for the room. he refused without explanation.
One of the biggest problems was the money issue.
When we made the reservation we asked for a late checkout since our flight was in the evening. They asked extra 150$ for this! When we told them that we could get a room for this night on the Internet for a lot less they said that its a free cancellation if we have a reservation thru the hotel.
We were scheduled to stay 4 nights plus a late checkout before leaving Peru. We decided to leave 3 days earlier and stay only 1 night plus late checkout. We told them more than a week before. They charged us for 3 nights saying that this is because we were already "on route". This means "we will have your money anyway".
We thought it was totally unfair!
In short, amigos, look elsewhere!

Date of stay: June 2018
Trip type: Travelled with family
Thank scha_tova
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 June 2018 via mobile

Noisy hotel

Assigned the noisiest room in this hotel: next to busy commercial street, next to tourist bus drop off, next to elevator - constant noise, car horns and alarms, people yelling. Don't expect to sleep.

Date of stay: June 2018
Trip type: Travelled as a couple
Thank PiedmontWalker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 May 2018

We stayed here two times while in transit over a 3 week period. 1st time I made an error in my reservation (prepaid, yikes) and the desk clerk took pity and corrected it so I could get to bed. Great customer service! Only suggestion I have is to extend breakfast hours for those of us who arrive late. Glad we stopped here.

Date of stay: May 2018
  • Trip type: Travelled with friends
    • Rooms
    • Cleanliness
    • Service
Thank Anonymous855
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 May 2018 via mobile

This hotel is very well located among several business regions, close to a mall and the staff is very pleasant. The rooms are standard, no luxury but enough for short business trips. Breakfast is reasonable and the restaurant counts with good options.

Date of stay: March 2018
Trip type: Travelled on business
Thank FelipeOCBRZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 May 2018 via mobile

We got into the hotel after a long flight. Check in was easy, staff friendly. The airport is about fifty steps outside the doors of the airport making access easy. We were given free lobby drinks for the number of people in our group and service at the bar was great. Planned on using the pool, but was too tired-but good to know it is open 24hrs. Overall, very satisfied.

Date of stay: April 2018
Trip type: Travelled with family
Thank Helaine H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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