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1 - 6 of 168 reviews
Reviewed 25 February 2018

It´s very hard to reach the hotel location since it is far from the Plaza de Armas and some taxi drivers barely know the way. Also you really need to climb a gigantic staircase to get to the top of the hotel. It was very terrible and tiring. The rooms don't have a telephone to contact the reception so everytime we wanted something we had to go down and up again since they also dont answer external phone calls. The breakfast wasn't very good, in fact it was very modest. The bathroom have a hole on the wall so it was very cold to take bath. Despite this, the staff was very friendly. I honestly do not believe the view compensates the huge stairs and old rooms.

Date of stay: December 2017
  • Trip type: Travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank car0lbr2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 November 2017

Wow, this place is just amazing. Ok,you have to climb a lot of steps to get to your room, but the views are fenomenal and the rooms are wonderful. Breakfast is served in the lower part in a room heated by an open fire place. Just amazing. I loved it.

Date of stay: June 2017
  • Trip type: Travelled with friends
    • Value
    • Sleep Quality
    • Service
1  Thank barbara_uNovaGorica
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 September 2017 via mobile

We just stayed in room number 4 and it was great!! The view is amazing of the city, the bed was comfortable and the water is hot! The staff have been so so helpful to the point of getting us the night before a breakfast basket fruit and bread for our early morning tour. Or running to the store to get us material to sew a tear in my bag.
Our only withdrawal is that it can be loud at night if you're a light sleeper but ear plugs fix that, and it is a bit of a walk from central plaza but its easy after a day and the view is worth that!!!!

Date of stay: September 2017
Trip type: Travelled as a couple
1  Thank Jacob S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 August 2017 via mobile

After weeks of staying in cheap hostels, we decided to splurge and stay in the Junior Suite with the jacuzzi, fire place and amazing 180 degree views. Our stay started off wonderfully as we sipped wine and enjoyed the view. But soon we stated to realize how cold the room was becoming and that we didn't have any water... We left the heater on and went for dinner to return to a barely warmed room and finally some water. The next morning we woke to the sound of water and found the toilet pouring water out, something appeared to be cracked. Two helpful staff members attempted to fix it but we were informed we'd have to switch rooms... I asked if there was a view in the new room and was informed that it was a bigger, nicer suite with a view. We spent the morning packing up or stuff, then waiting for our new room to be clean, finally to move in and be disappointed. The room was nice, sort of cave-like with lots of rock. But it was dark, cold and had no view... by this point we'd missed the departure time to go tour the sacred valley. I asked the front desk for a discount for our troubles and she said "yes" and that we'd deal with it later. We returned later that evening and were offered a 10 USD dollar discount. We explained how that was an unacceptable discount for the lost time, trouble and disappointment. We pleased our case that we were warmer, more comfortable and happier at a place closer to the main square and less than half the price. The language barrier was rather tricky during this conversation. When it appeared that they couldn't budge on their offer, we then asked for our money back for the remaining two nights of our stay so that we could leave to somewhere more affordable and more comfortable. They again told us that was not possible and called their boss. After over an hour of discussions we were finally offered our money back for the last night of our stay and we had to switch to a new hostel in the morning. The women at the front desk seemed incredibly helpless and I felt very bad for them for having to work under such a selfish boss who appeared to be bullying them. Overall I can say that this place was beautifully unique and the breakfast was decent, but the comfort and facilities did not match the price.

Date of stay: August 2017
Trip type: Travelled as a couple
Thank jordanme
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 May 2017

We loved Cusco and Casa De Campo made the experience even more unique. The style of the place, the gardens and yes even the stairs all added to the feel of being in Cusco. Our room had an amazing veiw over Cusco and was so quaint, we adored it. Bed was comfy, breakfasts were adequate and again with a veiw. Staff were friendly and accommodated us with a room on our very early arrival. Located close to historial centre and safe area. Highly recommended.

Date of stay: May 2017
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank 205SharonL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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