We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (683)
Filter reviews
683 results
Traveller rating
491
158
23
6
5
Traveller type
Time of year
LanguageAll languages
More languages
491
158
23
6
5
Show reviews that mention
All reviews old town pedestrian street chocolate shop biggest bed i have ever seen room overlooking the street lovely hotel no lift spiral staircase on friday and saturday nights breakfasts were excellent filtered water boxed breakfast inside room reading room lounge area central atrium historic district
Filter
Updating list...
9 - 14 of 683 reviews
Reviewed 5 weeks ago

Lovely hotel, excellent restaurant, great location in Old Quito!! I left my binoculars behind when we left to go up country; they tracked me down and forwarded them to the airport hotel so I could pick them up on my way through to the Galapagos! Show me a Canadian hotel that would do the same!!

Room tip: Inner rooms off street are quiet.
Date of stay: October 2018
  • Trip type: Travelled with friends
    • Value
    • Rooms
    • Service
1  Thank Graeme C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Genoveva S, Manager at La Casona de la Ronda Heritage Boutique Hotel, responded to this reviewResponded 4 weeks ago

Dear Guest,

Thank you so much for you kindly comment. There are times we must go beyond our duties because we are clear that we are part of your Life Experience in Quito Ecuador and our motto is "making people happy".

Yours truly, Maria Salem / Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 November 2018 via mobile

Beautiful small hotel, full of character. Lovely clean rooms with all you could need. Good breakfast and restaurant. quiet location but easy walking distance to all the historical attractions of Quito.

Date of stay: November 2018
Trip type: Travelled solo
Thank Celia H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Genoveva S, Manager at La Casona de la Ronda Heritage Boutique Hotel, responded to this reviewResponded 4 weeks ago

Thank you :)

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 November 2018 via mobile

I stayed here one night. Staff very helpful and courteous. Bed comfortable and bathroom modern. However, no air conditioning in a hot and stuffy room. Breakfast was ok but not equal to the price. Very dicey neighborhood. Had a guy dump an oily mix down back of my head and on shirt, vest, and fleece jacket. Claimed it was from a bird and I was come with him to help me clean it up. Just a robbery scam. Never in 20 years of traveling in SA have I had this happen. Find a hotel that is safer with more amenities fir your money.

Date of stay: November 2018
Trip type: Travelled solo
Thank Scott A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Genoveva S, Manager at La Casona de la Ronda Heritage Boutique Hotel, responded to this reviewResponded 6 November 2018

Dear Guest,

I hope this email finds you well.

Thank you so much for your comments that make us improve our service, In the future we will informed our guest not to hesitate to ask for assistance in the front desk in case they have any inconvenient since our front desk works 24 hours and they can turn on the airconditioning from the lobby just need the temperature that you require or suits you better.

Please allow me to mentioned our airconditioning is working properly, however it is a pity, as our front desk staff stated to you on site, that incase you are not able to turn it on in the room using the remote, the front desk can turn it on.

Regarding the other matter; it is the first time we have heard about this case it is a pity it was not reported directly to the police officer there is always a permanent police office in the same street where the hotel is located.

Thank you again for your comments we will certainly be more alert in the future. We feel sorry your experience was not as you expected my sincere promise to improve in the future.



Yours truly, Maria Salem Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 October 2018

We stayed three nights in this beautiful hotel. The staff were helpful and charming, the rooms were spotless and the breakfasts were excellent. We also appreciated the free coffee and cookies each afternoon. The lack of a lift could make this hotel difficult for anyone with limited mobility, particularly in view of the high altitude of Quito.

Room tip: Ask for first floor if too many steps are a problem
Date of stay: October 2018
  • Trip type: Travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Mariancraig10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Genoveva S, Gerente at La Casona de la Ronda Heritage Boutique Hotel, responded to this reviewResponded 29 October 2018

Dear Guest,

I hope this email finds you well.Thank you so much for your greet comment and we are listening closely to your advise.

Yours truly, Maria Salem / Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 October 2018

Comfortable clean Hotel close to old city in good location.
Staff, including manageress very helpful. Great breakfast. Wifi and free afternoon refreshments. Rooms are a little on the small side but there is a nice lounge space where one can relax after or in the middle of a long day is sight seeing.

Date of stay: September 2018
  • Trip type: Travelled as a couple
    • Value
    • Rooms
    • Service
Thank Wasabi_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Genoveva S, Gerente at La Casona de la Ronda Heritage Boutique Hotel, responded to this reviewResponded 22 October 2018

Dear Guest,

On behalf of all the staff thank you for ncie comment.

Yours truly, Maria Salem / Manageress

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews