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All reviews bristol restaurant italian restaurant next door chilli central location la moneda five star hotel main sights comfortable hotel breakfast was excellent walking distance two nights wonderful hotel our room was spacious reception staff excellent location lobby bar cerro santa lucia
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Reviewed 12 February 2019 via mobile

We spent three nights at this hotel and enjoyed the food, the service, and the location. We could walk to many of the attractions and Juan was a great help when we needed to store our luggage on a couple of different occasions. We highly recommend the Hotel Plaza San Francisco whenin Santiago!

Date of stay: January 2019
Trip type: Travelled as a couple
Thank Brett C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GoPlaces764538, Director de Relaciones Públicas at Hotel Plaza San Francisco, responded to this reviewResponded 13 February 2019

Dear guest:

Thanks for your comments. We are very happy that your experience with us has been to your liking and we are pleased to know that you have enjoyed all our services.

We appreciate your preference and we wait for you again in your early visit to the city.

Best regards!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 February 2019

I picked this hotel as it was in the old part of Santiago. The Presidential Palace was 4 blocks one way, the streets on saturday across from the hotel were shut off from traffic and open to pedestrians for shopping. The food, especially breakfast, was fantastic. The room was clean, the hotel was quiet, the bar service was good and the staff friendly. This is a great bang for your buck hotel.

Room tip: no idea as we never heard any noise
Date of stay: January 2019
  • Trip type: Travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank Terrance1953
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GoPlaces764538, Director de Relaciones Públicas at Hotel Plaza San Francisco, responded to this reviewResponded 13 February 2019

Dear Guest:

Thank you for taking part of your time to leave us your comment. We are very glad that your experience with us has been totally pleasant and can be enjoyed all our services and quality.

Thank you for choosing us we hope you will come back to enjoy our services again.

Best Regards!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 February 2019

Spent several nights at the Plaza San Francisco. The room was comfortable. Breakfast was very good with a good selection of cereals, fruit & bread. Eggs to order. The internet was quick and reliable. The hotel,is within fairly easy walking distance of some good restaurants in the Lastarria district.

Date of stay: January 2019
  • Trip type: Travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank GongGent
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GoPlaces764538, Director de Relaciones Públicas at Hotel Plaza San Francisco, responded to this reviewResponded 12 February 2019

Dear guest!
for us it was a pleasure to offer you our services, we thank you for highlighting our gastronomy, staff attention and cleanliness, every day we work with care to make your vacation unforgettable moments.
We would love to help you in another opportunity.

Always Welcome!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 February 2019

Nice, spacious room, clean, good breakfast.Problems :1. Have to pay for coffee in the room, never had this before!2. Shower unit in poor condition, as the bathroom3. Music noise from the outdoor restaurant

Date of stay: February 2019
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank ZsuPeter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GoPlaces764538, Director de Relaciones Públicas at Hotel Plaza San Francisco, responded to this reviewResponded 12 February 2019

Dear Guest:
We appreciate your comment, it is essential for us to know the experience of each of our guests.
We are glad that your stay was positive with us, enjoying our services.
We also want to inform you that your comments and suggestions have already been transmitted to the areas involved.
We hope that in your next visit to Santiago, give us another opportunity that will enable him to excellence we usually give our guests.

Best regards.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 February 2019

This is an excellent hotel at an excellent location that is very close to the Metro, the Opera House, and several historic sites. The rooms are clean and comfortable, their breakfast and restaurant service and food is good, and their front desk service is excellent too. Hotel has excellent U.S. Dollar to Chilean Peso conversion rates for currency exchange. I have nothing bad to say about the hotel, except one of the days that we were staying there they forgot to put towels in our room. We called housekeeping several times, but they still did not bring the towels. Eventually, I went to the front desk and told them that we have no towels. After my visit to the front desk, housekeeping immediately brought the towels.

Date of stay: January 2019
1  Thank ArmoVacationer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GoPlaces764538, Director de Relaciones Públicas at Hotel Plaza San Francisco, responded to this reviewResponded 11 February 2019

Dear Guest:
We appreciate your comment, it is essential for us to know the experience of each of our guests.
We are glad that your stay was positive with us, enjoying our services.
We also want to inform you that your comments and suggestions have already been transmitted to the areas involved.
We hope that in your next visit to Santiago, give us another opportunity that will enable him to excellence we usually give our guests.

Best regards.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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