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Reviewed 19 April 2017 via mobile

I travel very often for work and never I had the chance to stop at any Carlton Hotel. Four nights in Singapore. Good location. Breathy. Nice staff. Perfect cleaning. Proper prices. Little confused but rich breakfast. I will for sure book here next time. Nice!

Date of stay: April 2017
Trip type: Travelled on business
Thank feddyitaly
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
CarltonHotelSG, Executive Assistant Manager at Carlton Hotel Singapore, responded to this reviewResponded 3 May 2017

Dear Federico S,

Thank you for taking time to share your feedback with us on TripAdvisor. It is our pleasure to host you during your stay in Singapore and we are pleased to know that you found our location accessible, appreciated the team’s hospitality and the cleanliness of our rooms. Thank you again for your kind words and we look forward to welcoming you back when your travel plans next brings you back to Singapore.

Best Regards,
KC Sim
Executive Assistant Manager

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Reviewed 19 April 2017

very good hotel, rooms were large,tub in bathroom glass window in bathroom near marina bay and other important attraction nice view of city from glass singapore flyer can be visble,helpful staff good breakfast

Room tip: high floors for city view from glass
Date of stay: October 2016
  • Trip type: Travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank GudiyaD
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
CarltonHotelSG, Executive Assistant Manager at Carlton Hotel Singapore, responded to this reviewResponded 21 April 2017

Dear GudiyaD,

Thank you for choosing to stay at Carlton Hotel Singapore and we are pleased to learn that you had a wonderful experience. We are appreciative of your compliments and look forward to welcoming you back soon!

Best Regards,
KC Sim
Executive Assistant Manager

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Reviewed 19 April 2017

As a first time visitor to SIN I chose the Carlton based on advice from colleagues and also the location. There is an abundance of places to eat / takeaway food just steps from the hotel.
Lovely newly refurbished room on 20th floor, floor to ceiling windows with great views from bedroom and bathroom. Great rain shower!
USB sockets are really handy, kettle also. Air Con was not very effective and I had to ask for a fan which was provided with no problem. The $40 per night charge for use of exec lounge is worth it for the 2 pieces of laundry included each day as I was at the end of a long trip. The lounge itself had drinks and food between 6PM and 8PM and enough to make an evening meal. I would stay there again for business or pleasure.

Date of stay: April 2017
  • Trip type: Travelled solo
    • Value
    • Cleanliness
    • Service
1  Thank Kelly C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
CarltonHotelSG, General Manager at Carlton Hotel Singapore, responded to this reviewResponded 3 May 2017

Dear bluekit,

Further to your stay with us, thank you for posting a positive review on TripAdvisor. I am most pleased to note that you enjoyed our renovated rooms and proximity to plenty of great food options. I’m concerned to learn of your challenge with air-conditioning which should be effective and adjustable in all guest rooms. I’ll share this feedback with our Engineering team to have the room you occupied attended to.

Thank you again for sharing your feedback with us. We hope to welcome you once more when your travel plans next bring you back to Singapore.

Kind regards,
Mark Bulmer
General Manager

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Reviewed 19 April 2017 via mobile

Love this hotel for many reasons.

Rooms are big and clean. Lots of light, amenities and you get your own mobile phone to use around Singapore.

Gym and pool are amazing. Gym has everything you need and more plus the pool gets sun all day.

Room service expensive and not much choice.

Location is great, right next to Raffles, shopping centre and a walk away from Marina Bay and Chimes.

Staff are so friendly and attentive.

Would recommend this hotel to everyone

Date of stay: April 2017
Trip type: Travelled on business
1  Thank SvdB69
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
CarltonHotelSG, Executive Assistant Manager at Carlton Hotel Singapore, responded to this reviewResponded 21 April 2017

Dear ShirleyWilko,

Thank you for choosing to stay at Carlton Hotel Singapore and for your 5-star rating! It is our pleasure to host you during your stay in Singapore and it is great to read of your compliments for our well-appointed room with the complimentary smartphone feature, our fitness facilities, central location as well as the team’s hospitality. We appreciate your recommendation and we look forward to welcoming you back when you next visit Singapore.

Best Regards,
KC Sim
Executive Assistant Manager

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Reviewed 19 April 2017

Having to booked and stayed in their Studio Room was the best decision I made!
As I was assigned on higher floor, I get to enjoy the view of the city at its best. The spacious bathroom comes with city view too. The bathtub is right in middle overseeing the city, so if you are adventurous enough, you can enjoy the night view while soaking in the tub. The rainshower room is separated from the toilet which is great too. Can't find any fault with the room.

As I am entitled for Executive Club Lounge benefits, I got to enjoy evening cocktails with hors d'oeuvres which I think that selections were reasonable. However, breakfast the following morning was a slight disappointment.

I gave thumbs-up for their staff services, all smiles on their faces and they do anticipate your needs which I think it is very important. The Housekeeping aunty on that floor, not only did she greet me, she also made small conversations with me which I felt it's hard to find in other hotels nowadays.

Good location to Raffles City shopping mall and Chijmes too. Easily accessible via train to hotel's location.

Date of stay: April 2017
  • Trip type: Travelled with friends
    • Sleep Quality
    • Rooms
    • Service
2  Thank Baileys_Travel27
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
CarltonHotelSG, Executive Assistant Manager at Carlton Hotel Singapore, responded to this reviewResponded 21 April 2017

Dear Baileys_Travel27,

Thank you for taking time to share such encouraging review with us on TripAdvisor. We are delighted to know that we have impressed you with the team’s impeccable service and our popular Studio Rooms. As you have highlighted, our Studio Room comes with a spacious bathroom and at the same time, offering our guests the view of the city. We are also pleased to read that you have enjoyed the hotel’s central location and the offerings served our Executive Club Lounge. We have taken note of your feedback for the breakfast selection and have shared your feedback with the relevant departments for their review and improvement.

Once again, thank you for your feedback. We look forward to welcoming you back in the near future.

Best Regards,
KC Sim
Executive Assistant Manager

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