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Raymond A
Myanmar

Excellent service, nice view, good food

5.0 of 5 bubblesReviewed 31 Jul 2024
We had some coffee and some snacks at the landing point on my wife’s birthday. We were served by the lovely staff Kai who is very attentive and catered to our requests. Overall, had such a pleasant afternoon visiting the Landing Point. Oh, my wife got a complimentary cake when we mentioned it was her birthday. We will come back again.
Date of stay: July 2024
Trip type: Travelled as a couple
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Gino Tan , General Manager at The Fullerton Bay Hotel Singapore, responded to this review
Responded 01 Aug 2024
Dear 753yeh,

Thank you for sharing your wonderful experience at The Landing Point. We're delighted to hear that Kai's attentive service made your wife's birthday celebration special. It's great to know that you enjoyed the coffee, snacks, and the complimentary cake.

Wishing your wife a very happy birthday. We look forward to welcoming you back to The Fullerton Bay Hotel Singapore for another exceptional visit.

Yours sincerely,
Gino Tan
Country General Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviewed 28 July 2024

Food and ambience were impeccable! Highly recommend the octopus as a starter and creme brûlée for dessert! The boeuf was fork tender. Service staff Naomi was attentive and very helpful with our drink orders even though it’s not on the menu.

Date of stay: July 2024
Trip type: Travelled as a couple
Thank Curious63852252821
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Gino Tan , General Manager at The Fullerton Bay Hotel Singapore, responded to this reviewResponded 29 July 2024

Dear Curious63852252821,

Thank you for your fantastic review! We're delighted you enjoyed the ambience and found Naomi's service attentive and helpful with your drink orders. Your recommendation means a lot to us, and we can't wait to have you back for another memorable experience!

Yours sincerely,
Gino Tan
Country General Manager


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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 July 2024

We stayed in the room with an outside jacuzzi. The view at night was like no other. The from desk staff Jason and Kyle were very professional and friendly. They asked about our special occasion and the hotel sent us a very thoughtful anniversary gift. We had breakfast at the buffet and Lotha stands out for her friendliness and service. Overall, we had a great 37th anniversary. We would definitely go back to this hotel.

Date of stay: July 2024
Trip type: Travelled as a couple
Thank Claben B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Gino Tan , General Manager at The Fullerton Bay Hotel Singapore, responded to this reviewResponded 29 July 2024

Dear D1427MYingridb,

Happy Anniversay!

Thank you for your kind words! We're thrilled you enjoyed your anniversary stay, especially the night view from the outdoor jacuzzi. Jason, Kyle, and Lotha are delighted to be mentioned for their service. We're glad our anniversary gift was added to your special day. It was an honour to celebrate your 37th anniversary with you. We look forward to welcoming you back soon.

Yours sincerely,
Gino Tan
Country General Manager

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Reviewed 27 July 2024 via mobile

Excellent service rendered by Benson who was attending to us at Landing site.He is able to accede to our request and always very pro active which show dedication towards his job.Its been a while I have seen such level of professionalism and deserve recognition for excellent service.

Room tip: Insufficient parking space.
Date of stay: July 2024
Trip type: Travelled with family
Thank Ben K
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Gino Tan , General Manager at The Fullerton Bay Hotel Singapore, responded to this reviewResponded 29 July 2024

Dear Ben K,

Thank you for your kind words. We're delighted to know that you had a positive dining experience at The Landing Point.

We appreciate your support and look forward to welcoming you back to The Fullerton Bay Hotel Singapore soon!

Yours sincerely,
Gino Tan
Country General Manager

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Reviewed 26 July 2024

A wonderful stay with a lovely room and fabulous view … but it was the amazing staff who made the biggest impression … especially Ms Diana (professional helpful and friendly) who seemed to be everywhere, all the time, making sure everything was perfect and everyone was happy). A perfect stay. Thank you.1

Date of stay: July 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Elaine H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Gino Tan , General Manager at The Fullerton Bay Hotel Singapore, responded to this reviewResponded 29 July 2024

Dear elainehM4314CV,

Thank you for your glowing review! We're thrilled you enjoyed your stay and the lovely room with its fabulous view. Your kind words about Ms. Diana's exceptional service mean a lot to us. We’re glad she made your stay perfect. We look forward to welcoming you back to The Fullerton Bay Hotel Singapore soon!

Yours sincerely,
Gino Tan
Country General Manager

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Reviewed 25 July 2024

Outstanding stay at the FBH! All staff members we encountered were focused on making our stay perfect and they all paid attention to detail. In particular, Mr. Habib at check-in, Ms Diana and the staff at La Brasserie and of course Ganes and Lee at the front door. They and their colleagues made for a most enjoyable stay. The afternoon tea was very enjoyable as well. Many thanks for helping to celebrate my wife's birthday.
We look forward to ur next stay!

Date of stay: June 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank D C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Gino Tan , General Manager at The Fullerton Bay Hotel Singapore, responded to this reviewResponded 29 July 2024

Dear V3973Akdc,

Thank you for your wonderful review! We're delighted to hear you had an outstanding stay and that our team, including Mr. Habib, Ms. Diana, Ganes, and Lee, made your experience memorable. We’re thrilled you enjoyed the afternoon tea and your wife's birthday celebration. Thank you for choosing The Fullerton Bay Hotel Singapore for such a special occasion. Wishing her a very happy birthday!

We look forward to welcoming you back.

Yours sincerely,
Gino Tan
Country General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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