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MarinaBaySands
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Reviewed 15 February 2017

Was there once, it was excellent, there service is very good, we were there even before our checking time, but they helped us getting a room very quickly even then. The view is pretty amazing and the infinity pool experience is amazing. You can look around whole Singapore from there. We got a room with park side view, that was a pretty amazing view as well. The facilities provided in the room are exceptional as well. The price is bit high but it is worth every penny.

Room tip: Recommend having a room with park view, the view is exceptional.
Date of stay: March 2016
  • Trip type: Travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank Rajith V
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Pek_ChinSiong, Vice President of Hotel Operations at Marina Bay Sands, responded to this reviewResponded 21 February 2017

Dear Rajith V,

Thank you for your kind review.

I am happy to note that you enjoyed your stay at Marina Bay Sands, especially enjoying your appointed garden view accommodation as well as your time spent at the Sands SkyPark infinity pool.

I am also glad to read that our Team Members consistently provided you with excellent service which helped to enhance the enjoyment of your stay. We do our best to accommodate our guests’ requests when we have rooms available, and I am pleased to learn that we were able to accede to your request for an early check-in.

I certainly look forward to welcoming you back to Marina Bay Sands soon for more excellent stays.

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Reviewed 15 February 2017

The hotel and the property is absolutely beautiful. It is basically like a small city and connected to a mall so you don't even have to leave. The room we had absolutely beautiful and spotless. I believe we stayed on the 42 floor and it had a balcony which is very unusual. It had an amazing view of Gardens in the sky. The bathroom was huge with a deep soaking tub . You feel as though you are in a spa. The pool of course is magnificent and not too crowded. We stayed for one night and did not want to leave.

The only thing you have to keep in mind that they are VERY VERY strict with pool admission and hotel checkout. Each guest requires their own card and needs to swipe at entry and exit of the pool . Which is nice for security i suppose but also makes you feel a little restricted . We had also asked if we could still use the pool after checking out as our flight was much later in the day and were told we are not allowed to use it after check out. They were extremely strict on this and would not budge.

Overall it is an experience not to be missed if in Singapore

Date of stay: January 2017
  • Trip type: Travelled as a couple
    • Value
    • Cleanliness
    • Service
1  Thank tan501
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Pek_ChinSiong, Vice President of Hotel Operations at Marina Bay Sands, responded to this reviewResponded 21 February 2017

Dear tan501,

Thank you for sharing your review on TripAdvisor.

I am happy to note that you enjoyed your stay at Marina Bay Sands, particularly enjoying your garden view room and your time spent at the Sands SkyPark infinity pool.

I certainly look forward to welcoming you back to our one-stop destination soon for more excellent stay experiences.

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Reviewed 15 February 2017 via mobile

Although we didn't stay at the hotel we went to the bar and nightclub on the roof garden. Drinks are expensive so be warned but the atmosphere and scenic beauty is breathtaking especially at night.
It has become an iconic landmark and is worth in my opinion, paying the entrance fee 20 Singapore dollars each at time of writing.
There is a huge designer shopping mall on the lower floors with every designer shop you can think off - I had to virtually blindfold my wife as we walked through!
Well worth a visit.

Date of stay: January 2017
Trip type: Travelled as a couple
3  Thank scottbell3
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Pek_ChinSiong, Vice President of Hotel Operations at Marina Bay Sands, responded to this reviewResponded 20 February 2017

Dear scottbell3,

Thank you for your kind review.

I am happy to read that you enjoyed your visit to Marina Bay Sands, especially enjoying your dining experiences on property and your time spent at The Shoppes.

I certainly look forward to welcoming you back to Marina Bay Sands soon to experience more of what our one-stop destination has to offer.

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Reviewed 15 February 2017 via mobile

The hotel is simply amazing from the time you enter. The infinity pool is wow, the view is out of this world. The staff are super friendly and efficient. Can't wait to return. A truly 5 star experience.

Date of stay: December 2016
Trip type: Travelled with family
1  Thank Thanusha P
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Pek_ChinSiong, Vice President of Hotel Operations at Marina Bay Sands, responded to this reviewResponded 20 February 2017

Dear Thanusha P,

Thank you for your positive review.

I am happy to note that you enjoyed your stay at Marina Bay Sands, particularly enjoying your time spent at the Sands SkyPark infinity pool.

I am also glad to read that our Team Members consistently provided you with excellent service which helped to enhance the enjoyment of your stay, and I certainly look forward to welcoming you back in the near future for more memorable stay experiences.

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Reviewed 15 February 2017

PROS : Everything was perfect. We stayed in very comfortable room with city view. Direct connection to Bayfront MRT and a shopping center. Infinity pool was amazing. All the staff was well trained to inform the customers. Although there was few choices for european guests in the breakfast, there was definitely something for everyone. We are very happy to choose Marina Bay Sands. I hope we will stay here again someday :)

CONS: Early check-out at 11.00. Also, it is not possible to use the infinity pool after check-out. I wish we could use temporary cards to use the pool on our last day. Because our plane was at 23.00

Date of stay: January 2017
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank julia_thepearl
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Pek_ChinSiong, Vice President of Hotel Operations at Marina Bay Sands, responded to this reviewResponded 20 February 2017

Dear Julia P,

Thank you for sharing your review on TripAdvisor.

I am pleased to note that you enjoyed your stay at Marina Bay Sands, especially enjoying your city view room and your time spent at the Sands SkyPark infinity pool. I am also happy to read that our Team Members' service standards consistently exceeded your expectations.

I certainly look forward to welcoming you back to Marina Bay Sands soon to experience more of our multi-dimensional offerings.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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