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Hotel Mulia Senayan, Jakarta
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Reviews (2 281)
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17 - 22 of 2 281 reviews
Reviewed 2 weeks ago

The level of service is out of this world. The staff members are friendly and always helpful.You get treated like a queen.

The entire process from when you check in to when you check out is seamless.

The Café has variety of food that caters for all...including children

  • Stayed: March 2018, travelled on business
    • Value
    • Location
    • Service
1  Thank phelelekapueja
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelMulia-Senayan, Manager at Hotel Mulia Senayan, Jakarta, responded to this reviewResponded 1 week ago

Dear phelelekapueja,

Warmest greetings from Hotel Mulia Senayan, Jakarta. Thank you very much for your patronage and loyalty to Mulia.

We are pleased to receive “Absolutley love this hotel!” sharing your overall satisfaction while staying with Hotel Mulia Senayan which was recently awarded as one of the Best Hotels in the World by Condé Nast Traveler Reader's Choice Awards (2017).

We will ensure to communicate your kind words to our restaurant and culinary team that work hard to deliver an incredible culinary experience and the operations team who are dedicated in ensuring each guest receives personalized service and care throughout ones stay.

Thank you once again for your kind comments and we do look forward to the opportunity in welcoming you back to Hotel Mulia Senayan in the very near future.

Kind regards,

The Management of Hotel Mulia Senayan

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 weeks ago

my last stay in this hotel was back in the 90's SURPRISINGLY this hotel is in itsperfect condition and even better. wht can i say more this place is PERFECT
everything in this hotel was not just in it early condition but also itis in its even better condition

  • Stayed: March 2018, travelled on business
    • Value
    • Cleanliness
    • Service
1  Thank kartono_huang
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelMulia-Senayan, Manager at Hotel Mulia Senayan, Jakarta, responded to this reviewResponded 1 week ago

Dear kartono_huang,

Warmest greetings from Hotel Mulia Senayan, Jakarta. Thank you very much for your patronage and loyalty to Mulia.

We are pleased to receive “couldn’t say more” depicting your PERFECT experience while staying with Hotel Mulia Senayan which was recently awarded as one of the Best Hotels in the World by Condé Nast Traveler Reader's Choice Awards (2017).

The team is dedicated to ensure a five star experience is provided to each and every guest, from restaurant and culinary team that work hard to deliver an incredible culinary experience to the operations team who are dedicated in ensuring each guest receives personalized service and care throughout ones stay.

Thank you once again for your kind comments and we do look forward to the opportunity in welcoming you back to Hotel Mulia Senayan in the very near future.

Kind regards,

The Management of Hotel Mulia Senayan

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 weeks ago

Luxury hotel in the center of Jakarta. Great service throughout. Very large and well appointed rooms, buffet breakfast with everything you can ever want and of the one largest fitness centers anywhere. I originally booked one of the big-name chain hotels but a friend told me about Mulia, and that it would be much more convenient to meet people due to its location. Traffic outside is horrendous but inside it is super nice. It rivals any 5-star hotels you can find anywhere in the world. Even though it was my first time, I will stay there if I ever come back to Jakarta.

Room Tip: Seems like all the rooms are good
  • Stayed: March 2018, travelled on business
    • Value
    • Sleep Quality
    • Service
1  Thank fredho66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelMulia-Senayan, Manager at Hotel Mulia Senayan, Jakarta, responded to this reviewResponded 1 week ago

Dear fredho66,

Warmest greetings from Hotel Mulia Senayan, Jakarta. Thank you very much for your patronage and loyalty to Mulia.

We are pleased to receive “one of the best hotels anywhere” sharing your impressions staying with Hotel Mulia Senayan which was recently awarded as one of the Best Hotels in the World by Condé Nast Traveler Reader's Choice Awards (2017).

The Mulia Splendor guest room starts at a generous 48 square meters complete with plush furnishings and the signature Mulia bed. The Mulia Fitness Centre has recently completed a renovation providing breathtaking views of the city of Jakarta all whilst challenging oneself on the latest cardiovascular and weight training equipment, complete with a personal trainer.

Thank you once again for your kind comments and we do look forward to the opportunity in welcoming you back to Hotel Mulia Senayan in the very near future.

Kind regards,

The Management of Hotel Mulia Senayan

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 weeks ago via mobile

I stayed at this hotel with my family only for 1 night. I booked for 2 rooms with connecting door. Check-in process is not too long. The rooms are big, cozy with sofa, clean, neat and the facility are complete. The beds are super cozy. The breakfast is good but the taste must be improved for 5 star hotel. Check-out process a bit longer than check-in process because they have to check our rooms for minibars. And I think it is not comfortable, how come if the hotel are full, are we have to wait so long only for check-out. When checked-in I used my debit card for deposit and when check-out the reception deducted 3% from my deposit because I used debit card. It was make me confused. The reception have told me about the regulation but I can't accept the reason of deduct it. For the 5 star hotel why must do that. I didn't complaint about the amount of that but I confused about the regulation.
This hotel near 2 malls, Plaza Senayan & Senayan City. They provide the shuttle bus on weekend to the malls.
Well...we enjoyed stayed at this hotel.

Stayed: April 2018, travelled with family
1  Thank PURIN25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelMulia-Senayan, Manager at Hotel Mulia Senayan, Jakarta, responded to this reviewResponded 1 week ago

Dear PURIN25,

Warmest greetings from Hotel Mulia Senayan, Jakarta. Thank you very much for your patronage and loyalty to Mulia.

We are pleased to receive “A Cozy Hotel” sharing your impressions while staying with Hotel Mulia Senayan which was recently awarded as one of the Best Hotels in the World by Condé Nast Traveler Reader's Choice Awards (2017).

The Mulia Splendor guest room starts at a generous 48 square meters complete with plush furnishings and the signature Mulia bed. The property is centrally located in the heart of Jakarta providing easy access to the cities business districts, shopping malls, and access to the toll road leading to Soekarno-Hatta International Airport. Guest room mini bars are checked prior to departure, thus minimizing the inconvenience of after departure charges. As an alternative to the 3% provision applied to debit card returns, a refund via bank transfer is offered.

Thank you once again for your kind comments and we do look forward to the opportunity in welcoming you back to Hotel Mulia Senayan in the very near future.

Kind regards,

The Management of Hotel Mulia Senayan

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 weeks ago via mobile

The Hotel Mulia is a true 5 star hotel, rooms are large and spacious, restruants are all excellent and the pool and bar are great. Most importantly as always for me is the staff and at hotel Mulia they do not let down the hotel, the staff we fantastic through out the hotel from reception to cleaning staff.
I have no hesitation in recommending this hotel to all
See you next time Mulia!

Stayed: March 2018, travelled on business
1  Thank therobinsonfamily23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelMulia-Senayan, Manager at Hotel Mulia Senayan, Jakarta, responded to this reviewResponded 1 week ago

Dear therobinsonfamily23,

Warmest greetings from Hotel Mulia Senayan, Jakarta. Thank you very much for your patronage and loyalty to Mulia.

We are pleased to receive “Great Hotel” sharing your overall satisfaction while staying with Hotel Mulia Senayan which was recently awarded as one of the Best Hotels in the World by Condé Nast Traveler Reader's Choice Awards (2017).

The Mulia Splendor guest room starts at a generous 48 square meters complete with plush furnishings and the signature Mulia bed. We will ensure to communicate your kind words to our restaurant and culinary team that work hard to deliver an incredible culinary experience, the operations team who are dedicated in ensuring each guest receives personalized service and care throughout ones stay and with the Mulia Fitness Centre associates who ensure your workout is personalized utilizing the newest in cardiovascular and weight training equipment.

Thank you once again for your kind comments and we do look forward to the opportunity in welcoming you back to Hotel Mulia Senayan in the very near future.

Kind regards,

The Management of Hotel Mulia Senayan

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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