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Reviewed 29 October 2015

'Move inn' Hong Kong ('Happy Valley')

Very Unpleasant Service & living conditions, Tiny Dirty Shoebox accommodation!

Positives (Believe me I tried Hard to find one!)...

1. Close to the Busy shopping areas. Not attractions.

Negatives (Where does one start!?)

1. After the huge struggle finally finding the place and enter the old Building through laughingly Rude 'security' then going to the 14th Floor. The whole place is in Desperate need of TLC Decoration, painting etc where only One Tiny old lift services the property !

2. This place is Not a 'Hotel' or 'Guest House' as described but more like ancient apartment converted into Tiny rooms.
Perhaps the Worse of its kind I have ever stayed at!

3. Receptionist (staffed mainly by a mainland China person) does not fully understand or speak English, but may be helpful at times when she's there and in a decent mood, which isn't very often.

4. Tiny Dirty Soiled Room you can't swing a cat in!

5. Room with Toilet literally in Shower area (A First for me) place Desperately Requires TLC and proper Deep cleaning, Mould dirt built up in shower etc...Simple Painting redecoration would be a great idea. Painting and a Proper Deep cleaning would only take an hour its such a small place!

6. Door tricky to access into room, sometimes takes ages to get into...staff are Not about!

7. Only One Rubbish very poor English speaking TV channel! A Crappy version of PBS ?

8. Old Style Air con in window with curtains cut around it and both not cleaned since installed many years ago.

9. Not stocked and cleaned properly Daily. Never any toilet paper left, never any Tooth brush and Soap dispensers refilled not once since I arrive etc (been there two weeks!).

Sadly Towels are also in Short Supply hardly ever left in room. I had to go get my own each day.

9. Awoken by Noise from Loud (Chinese TV) from Neighbour room each early morning!

10. Rarely can one see or get help from Missing Receptionist...Rarely if ever on duty
Not that matters she can't really understand English and simple is indifferent uncaring most of the time.

11. I had to find the cleaning equipment and clean the room, and find new bed sheets and make the bed because they had neglected to Clean the room! Fortunately everything is kept in the tiny place one just has to find it (even the toilet paper they refuse to leave in room is kept hidden under the bed!)..

12. No Breakfast offered just as well because there is No place to eat it!

All together a Very Poor place to stay and the area is not one would want to stay in for long.
Hennessy Road ('Happy Valley' laughingly a huge contradiction of terms, they are NOT Happy people) and Hong Kong Island itself must be the most unfriendly antisocial, Anti Western Tourist, Worse customer service destination on earth!

...Far Friendlier, cheaper and nicer elsewhere in Lantau Island, Lamma Island, etc etc...away from the main very crowded, busy, Rude, Dirty streets etc of Hong Kong city / Island. As even the locals of these other destinations will tell you.

Room tip: Jokingly Named 'Happy Valley' Isn't ...Best stay elsewhere even in Lantau Island, Lamma Island....and use the cheap MTR Trains.
Date of stay: October 2015
  • Trip type: Travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank GaryReviews
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 December 2014 via mobile

First of all we didnt have hot water at all! But lets start at the beginning. We arrived and had to wait for about 15mins because the guy at the "reception" said he cant give us our rooms. When the boss or whoever he was arrived we went two floors downstairs to a room wich was so tiny that we couldnt even unpack our bags (to be honest we had no chance due to no cupboards anyways)
The noise of hennessey road was even with closed windows extremely loud. Furthermore the beds were too small (i am 1.80m tall), at least the wifi worked ;)
I really thought long before writing this post about some positive aspects but i couldnt find any. So do yourself a favour and book another "hotel"
Have fun in hk

Date of stay: December 2014
Trip type: Travelled with friends
Thank ThomasK2044
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 March 2014

When I checked in to the hotel around 11:00pm with my son, the owner gave me a room that looked absolutely nothing like the rooms in the photos shown on the booking website. The bed was a thin mattress on a hard wooden surface covered by bed skirt. The bathroom was filthy everywhere I looked- stains on the floor. There were two bugs at one corner in the bathroom counter. The mini refrigerator was filled with odor with hair stuck on it. There was a slight smell of smoke in the room. A dirty rag was hanging on the wall. It was noisy from the street traffic at a level so beyond reasonable it didn't seem possible to get any rests. If you have heavy luggage, good luck- There is a long stairway at the entrance of the building before you can reach the elevator. After my complaining and refusing to take the room, the owner then offered me a different room, one that resembled a room in the photos on the website. However he wasn't sure whether the guest of the room had checked out yet and had to call that guest's cell phone to find out. He was hung up on in the middle of that call. Then he went ahead to offer me the room! I didn't feel comfortable taking the room because in case that guest hadn't really checked out yet I did not want him/her returning and walking in on us in the middle of the night. Even the other rooms I saw were sooo tiny. The photos on their booking website are really misleading. I happened to see a couple of other customers and I can say that I wasn't the only unhappy one there. When I asked for a cancellation of my reservation the owner made me wait for 15-20 minutes and still couldn't give me a cancellation. I ended up doing it through the booking website. A total hassle. There are so many other decent hotels/ inns in the same area for not much more cost. Don't bother with this place.

Date of stay: March 2014
  • Trip type: Travelled with family
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
5  Thank 2Doraemon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 December 2014
Google Translation

Date of stay: September 2014
  • Trip type: Travelled with friends
    • Location
    • Sleep Quality
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 July 2014
Google Translation

Date of stay: July 2014
Trip type: Travelled on business
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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