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Reviewed 5 weeks ago via mobile

We recently stayed at the YMCA in Hong Kong. Kenneth Young the General Manager does an excellent job in maintaining the best standards in customer service, presentation and overall nice environment for the customer. Every time we come to Hong Kong, this is our #1 choice for our hotel. From great rooms, wonderful breakfast spread and employee efficiency and attitude, YMCA is a great
Hotel overall. Thank you Kenneth Young and your team for another great stay.

Date of stay: November 2018
Trip type: Travelled on business
Thank lydiajoanclark
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
YMCA_of_Hong_Kong, General Manager at The Salisbury-YMCA of Hong Kong, responded to this reviewResponded 2 weeks ago

Dear Lydia C

Thank you very much for staying with us again and for the brilliant review in Tripadvisor.

We are very delighted to note that you enjoyed your stay with us. Meeting the expectations of our Guests will always be our uppermost priority, and your feedback has certainly been most helpful in ensuring our future improvements.

We are always willing to go the extra mile to create a memorable occasion for our Guests, so it is very rewarding to hear that our efforts have paid off. Your kind words will certainly motivate and encourage our team as we continue on our quest for service excellence.

It has been a great pleasure serving you and we really look forward to welcoming you back soon.

Best regards

Kenneth Yong
General Manager

18TA208

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 weeks ago via mobile

Clean, safe and economical place to stay in the heart of Kowloon with access to all Hong Kong has to offer. For the price, you cannot do better. Rooms are small but clean and functional.

Only downside is the elevators take a really long time. Spend a lot of time waiting for them while staying here.

Date of stay: October 2018
Trip type: Travelled with family
Thank Michael A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
YMCA_of_Hong_Kong, General Manager at The Salisbury-YMCA of Hong Kong, responded to this reviewResponded 2 weeks ago

Dear Michael A

Thank you very much for staying with us and for taking the time and effort to share your review on Tripadvisor.

We are very delighted to note that you enjoyed your stay with us. Meeting the expectations of our Guests will always be our uppermost priority, and your feedback has certainly been most helpful in ensuring our future improvements.

Pertaining to your comments on our lifts, please kindly be advised that we are undergoing modernization works which will greatly enhance the speed and reliability of all our current lifts. We truly apologize for the inconvenience caused and appreciate your kind understanding of our need to continuously upgrade the hotel facilities for the enjoyment of our guests.

We are always willing to go the extra mile to create a memorable occasion for our Guests, so it is very rewarding to hear that our efforts have paid off. Your kind words will certainly motivate and encourage our team as we continue on our quest for service excellence.

It has been a great pleasure serving you and we really look forward to welcoming you back soon.

Best regards

Kenneth Yong
General Manager

18TA207

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 November 2018 via mobile

Just stayed 4 nites at The Salisbury-YMCA oh Hong Kong. The hotel was a 5 star experience. It exceeded any expectation I had of a YMCA. We booked a Harbour View Room and watched the city light up with a laser show across the bay everniight at 8p. The hotel was close to the ferry public transportation, restaurants and shopping. We went on a great tour, and went up to Victoria Peak. At around $200 American dollars a night, it was a great bargain. A $1000+ hotel is right next to this hotel. I highly recommend you add the breakfast buffet to your reservation, it was amazing.photo has a day view andnight view from our hotel room.

Kim, Minneapolis Minnesota, USA

Date of stay: November 2018
Trip type: Travelled with friends
Thank Adventure33185566339
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
YMCA_of_Hong_Kong, General Manager at The Salisbury-YMCA of Hong Kong, responded to this reviewResponded 2 weeks ago

Dear Adventure33185566339

Thank you very much for staying with us and the brilliant review in Tripadvisor.

We are very thrilled to note that you loved the view of Victoria Harbour from your room and enjoyed the “Symphony of Lights” laser show. We are also pleased to know that you have made the most of our convenient location which is just adjacent to the Tsimshatsui MTR subway station and just 3 minutes’ walk away from the Star Ferry. Meeting the expectations of our Guests will always be our uppermost priority, and your comments have certainly been most helpful in ensuring our future improvements.

It has been a great pleasure serving you and we really look forward to your much valued patronage again in the very near future.

Best regards

Kenneth Yong
General Manager

18TA206

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Reviewed 31 October 2018

We treated ourselves with the luxury of the most expensive room, the harbour view suite. The view did not disappoint us, we could see the symphony of lights show from our room and wake up to the beautiful Hong Kong scenery every morning. We stayed with 4 people in the room (we are a family with 2 teenage kids). There was a king size bed in the bedroom and a sofa bed plus an extra bed in the living room. We needed to squeeze a little, but space in money in Hong Kong. Most other hotels won't allow 4 persons in one room, and the suite was about the same price as two rooms in other hotels without that view.
There was no food included in our room, but the mall café in the Lobby offers a good value for money light breakfast buffet that had everything that we needed for less than 100 HKD each. We did not find that anywhere else.

Date of stay: October 2018
Thank Sabine K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
YMCA_of_Hong_Kong, General Manager at The Salisbury-YMCA of Hong Kong, responded to this reviewResponded 1 November 2018

Dear Sabine K

Thank you very much for staying with us and the brilliant review in Tripadvisor.

We are very thrilled to note that you loved the view of Victoria Harbour from your room and enjoyed the “Symphony of Lights” laser show. We are also pleased to know that you have made the most of our convenient location which is just adjacent to the Tsimshatsui MTR subway station and just 3 minutes’ walk away from the Star Ferry. Meeting the expectations of our Guests will always be our uppermost priority, and your comments have certainly been most helpful in ensuring our future improvements.

It has been a great pleasure serving you and we really look forward to your much valued patronage again in the very near future.

Best regards

Kenneth Yong
General Manager

18TA203

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 October 2018 via mobile

Two nights here in partial View room.
Like all of HK it worked brilliantly
Smooth Check in and check out
Well appointed and quite room and friendly staff
Definitely stay here again due to the above and its great position

Date of stay: October 2018
Trip type: Travelled as a couple
Thank Dara-Khmer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
YMCA_of_Hong_Kong, General Manager at The Salisbury-YMCA of Hong Kong, responded to this reviewResponded 31 October 2018

Dear Dara-Khmer

Thank you very much for staying with us and for the brilliant review in Tripadvisor.

We are delighted to note that you enjoyed your stay with us and pleased to know that you have made the most of our convenient location which is just adjacent to the Tsimshatsui MTR subway station and just 3 minutes’ walk away from the Star Ferry. Meeting the expectations of our Guests will always be our uppermost priority, and your feedback has certainly been most helpful in ensuring our future improvements.

It has been a great pleasure serving you and we really look forward to your next visit soon.

Best regards

Kenneth Yong
General Manager

18TA202

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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